Went to see a band at the cross keys. Feeling can be best summed up by someone I spoke to. 1. "You won't get pissed in.here tonight'. He's right, two bar staff and the place was busy. Wanted to get a round of drinks but...waited half an hour for the que to die down. 2. The guy I spoke to mentioned the attitude of the staff and he was right. They were down right miserable. Without doubt the most unfriendly place I have begged to take money off me. Thankfully, they were that inefficient I did not spend much. 3. The guy said " they need at least another two bar staff, and at least one that smiles". Again, perfectly correct. The staff were down right miserable and whatever you asked them was treated with "why just go somewhere else". The band was fantastic. The management and staff a disgrace.More

Have been to this pub a few times when jan was landlady always good food and friendly atmosphere went into day just for a quick bite to eat and a pint to be met by a sore looking landlady who informed us that there would...be no food as there was a party booked for that evening and they had to prepare I’m sure the brewery would be surprised at customers being turned away at lunch time this place has rapidly gone down hillMore

We came for a nice quiet drink with a few friends, we ended up having food. The food was just horrific, cold and stale burgers along with chips. The food was served with attitude, we asked which burger was which. In response to that we...where told 'How am I supposed to know'. Once our food was served to us, the lady that served us then said 'can I go for a f**king fag now'! We then asked for some sauce which was then thrown at us in temper, we obviously didn't rise to this. We requested off the manager an apology, we didn't an apology (the manager had no discipline towards the situation at all). On our way out I put my coat on the rude lady that served us then pushed past me and stormed off. This is horrendous embarrassing behaviour and you should be ashamed of your staff, if the pub was part of a chain I would have taken this a lot further. We are locals to this pub and have been for quite a while, we bring them good custom and have spent a lot of time and money in here. We will NOT be returning. I am annoyed we didn't take photos else I would have had to write a review and would have done the food justice.More

Service was terrible food average at best we were swore at by staff and had sauce sachets threw at us by a female member of the kitchen staff. If your looking for a good peacefully meal this is not your place! Discusting

Decent priced food chain. Food is always hot and delicious. Few tables have tv with kids programs which is a good idea.

Visited the newly refurbished public house. Early evening. Food served quickly, I ordered fish and chips - fish lightly battered and served with nice crispy chips. My partner ordered chicken Tikka , very flavoursome, could have done with maybe an onion bhajg. We ordered apple...pie to follow - very nice deep dish pie and custard. Would recommend. The only thing one wine on the pull.More

went one saturday night for dinner. limited menu, and we made the mistake of not ordering dessert until we'd eaten, only to be told the kitchen closes at 8pm!

The cross keys is our local. It was very run down and the previous landlady put us off. Last year it was refurbed and along came jan and ivor. They have completely turned the cross keys around.....so much so that it seems to be really...busy when we want a quick bite. Friday dinner time a function was expected. We were kindly informed and jan found us a table on other side of pub. Food as always good and as requested. As we go in at least twice a month we have got to know the team. Jan makes you feel very welcome. Its the type of place you walk in as a customer and leave as a friend. If id known you could review pubs id have done it ages ago.More

After it having a refurb, the pub looks fab. The staff are very friendly. The food is fab, and even my fussy eater enjoyed her meal. Lovely to sit in the garden with the sunshine but, still just as nice inside.

I was totally shocked with this place it's been taken over and refurbished the food was lovely I had steak baguette and it was absolutely beautiful no fat on it n not chewy just perfect !! I definitely will be goin back to try the...rest of the menu out n lots of summer fun to be had there in the big garden out the back !!! If your ever passing give it a try its a lovely place n lovely people who run it !! N for you locals remember how good the food was at the British oak ????? It's the same chef Tina !!!!! So food well worth trying !!!More

Saturday lunchtime, a chicken and bacon salad ordered, ran out of bacon. Toasted sandwiches came out untoasted, side order of chips missing, bap on the side was brown bread and butter. Hopefully just a one off and will try again, if not, plenty of other...places locally to eat.More

We decided to have a lunch at the Cross Keys, we had 2 Steak Baguettes and a portion of chips. The food was quick to come out of the kitchen and was hot and delicious. Good value for money and good portion sizes. Would really...recommend.More