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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, British, Pub
Meals
Lunch, Dinner, Drinks
FEATURES
Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
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features, about
Reviews (88)
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88 results
Traveller rating
42
15
8
6
17
Traveller type
Time of year
LanguageEnglish
Traveller rating
42
15
8
6
17
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Reviewed 18 April 2022 via mobile

Food (garden salad with ceasar dressing and baked salmon) and beer (JW Lees bitter) were first class. Will return for more. Well done team at the Victorian!

Date of visit: April 2022
Helpful?
Reviewed 10 April 2022 via mobile

If a -1 out of 5 was available that is what we would give this establishment. 4 couples all ordered food and out of 8 plates every single one was wrong. We all ordered at the same time the it took 1 hour 30 for...all food to come out,(we asked several times for cutlery it took the fourth time for it to come) when we questioned all the meals that came out incorrect we were met with rolled eyes and attitude by the staff. One of the staff members that brought out our food had long finger nails with dirt in them this is not the standard we expect handling our food. When the correct food did come out it was at an extremely poor standard. After the food was finished the plates were left at the table for over 20 minutes and we had to clear the table ourselves this is not acceptable. We asked to speak to the manager to give feedback 3 times and the staff behind the bar were extremely rude and said “I’ve already told you she’ll come over when we are ready” I have been in a customer service role for 15 years and appreciate mistakes happen however the way in which this was handled was disgusting and if any of my staff behaved in this Manner I would take it further. There was one young girl who did go above and beyond for us but was met with attitude from her fellow staff members. We have been waiting for the manger for 2 hours still nothing.More

Date of visit: April 2022
Helpful?
Reviewed 16 February 2022

Good beer, well pulled by properly trained bar staff. They also sell lager. Still recovering customers after the pandemic but good atmosphere when busy.

Review collected in partnership with this restaurant
Date of visit: February 2022
Helpful?1  
Reviewed 10 February 2022 via mobile

Been in a drinks only and loved it, but a little disappointed that their menu that was shown on their website was no longer being used and was a limited menu with no choices for deserts or starters. They could really pull in the crowds...if they competed with other eateries nearby.More

Date of visit: February 2022
Helpful?
Reviewed 18 December 2021 via mobile

Lovely pub! Food is lovely and very reasonably priced! We went for a Christmas meal and booked for a group of 12. The service was great, nothing was too much trouble and Mark went above and beyond! 100% will recommend.

Date of visit: December 2021
Helpful?
Reviewed 7 October 2021

Good beer & wine, pleasant staff. Football. Food is fine but not always a full menu availalble. Needs more support and turnover like all pubs right now

Review collected in partnership with this restaurant
Date of visit: October 2021
Helpful?1  
Reviewed 29 June 2021

As soon as i arrived at this pub i was greeted with a friendly smile and fortunately a half decent table to watch the game. Grace and Felicity catered to our every need and made sure our glasses were never empty, regardless of all the...stress and customers to provide for, they, and their manager, always had a smile under their mask! Couldn't have asked for more, thoroughly appreciated them and the game. IT'S COMING HOMEMore

Date of visit: June 2021
Helpful?
VictorianManagement, General Manager at The Victorian, responded to this reviewResponded 6 July 2021

What a great night it was, we're glad we were able to meet your expectations on what was a busy but enjoyable night at the Victorian. Thank you for for comments and i will be sure to pass your remarks onto Grace and Felicity.

Reviewed 30 August 2020 via mobile

All covid measures in place. A limited menu but a good choice for all. Small fish and chips which to be honest could have been called a full portion Well presented and plenty of tartar sauce and mushy peas. Summer veg in tempura with dip,...this was a starter but again I would say it was generous. Not too sure that the batter was tempura but tasty all the same. Table service - very attentive.More

Date of visit: August 2020
Helpful?2  
Reviewed 29 August 2020 via mobile

Thank you for a great meal last night, the staff were fantastic and we were really impressed with the procedures they had in place for Covid-19. We all felt safe and comfortable during our meal. I was recommended the homemade cheese and onion pie and...it was amazing - would definitely recommend! The lemon sponge is a classic comfort dessert👌🏻 thank you!!More

Date of visit: August 2020
Helpful?
Reviewed 27 August 2020

We went to our local for a lockdown meal, the food was perfect and the service couldn't have been better. will definitely be going back.

Date of visit: August 2020
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Frequently Asked Questions about The Victorian

The Victorian is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5