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East Side Mario's

) #360 of 456 Restaurants in Kitchener ££ - £££ Italian, Pizza,
135 Gateway Park Dr, Kitchener, Ontario N2P 2J9, Canada
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  • Excellent19%
  • Very good18%
  • Average6%
  • Poor21%
  • Terrible36%
Travellers talk about
“soup salad” (2 reviews)
“spaghetti” (4 reviews)
“house salad” (2 reviews)
Open Now
11:00 - 22:00All hours
Italian, Pizza, Canadian
££ - £££
135 Gateway Park Dr, Kitchener, Ontario N2P 2J9, Canada
All Details
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Reviews (101)
Traveller rating
Traveller type
Time of year

1 - 10 of 100 reviews

Reviewed 2 weeks ago

I suppose pasta dishes are hard to screw up but here they are absolutely identical time after time. Nice to know you are going to get what you expect each time.

Thank Sythe114
Reviewed 3 weeks ago

Wanted to eat dinner near the movie theatre and hadn't been to East Side Mario's in many years. The whole restaurant was air conditioned to the max, so we asked to sit near the door, hoping to feel a bit of warmth. The garlic home...More

Thank Roxane B
Reviewed 3 weeks ago via mobile

Very slow service for Saturday evening. Substitute bun on my burger (no reason given) forgot bacon and cheese, brown lettuce, dried up tomato on the side replaced - after asking. Condiments requested and carried under the server's arm clutched to her side. My friend ordered...More

Thank Kharismma
Reviewed 22 June 2017

I did, but it had been many years. I thought it was a chicken and rich pasta dish but boy was I wrong. It was chicken with sloppy vegetables and potatoes with a weak, bland, kind of annoying flavour. It reminded me of one of...More

Thank Scott P
Reviewed 20 April 2017 via mobile

I'm still sitting here waiting for my food. I don't blame the waitress, she's the only one waiting on the largest section of the restaurant at 7:30 on a Thursday evening. BTW I've been here since 6:30. We ordered right away. My kids are starved...More

Thank Lalapop74
Reviewed 20 April 2017 via mobile

Waited and waited and practically had to beg for a salad and load of bread. An hour and a half before and food came. Will not return.

Thank Scott S
Reviewed 10 April 2017

We went to this East Side Mario's on a Sunday night, to try the "kids eat free" promo. This was a mistake. The service was terrible. We had to ask for a high-chair for our 2-year old, went to get our own kids menus and...More

Thank Christopher G
Reviewed 2 April 2017

Years ago ESM was the place to go. Now it's not very good. Salad tastes different. Bread is still good. Quality and quantity of food has gone downhill. Likely will not return😔

Thank colbor
Reviewed 29 March 2017 via mobile

When I lived in KW I used to come to this location often and never had a problem, this week we stopped in for dinner before a movie and the entire place was a disaster from the get go. It wasn't extremely busy but it...More

Thank Mike R
Reviewed 21 March 2017

My partner and I have been to this location at least 3 times in the last year, and new management is definitely doing it right! The food is always hot and fresh, and service has been good each time. I bought two Groupon deals for...More

Thank Nicole T
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Restaurant Details

Rating summary
  • Food
  • Value
Italian, Pizza, Canadian
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 135 Gateway Park Dr, Kitchener, Ontario N2P 2J9, Canada
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: 5196533027
  • E-mail
Hey Budda Boom Budda Bing! We are the Home of All-You-Can-Eat soup or salad and garlic home loaf and offer delicious Italian meals at great value. At East Side Mario’s your family is our family and we are committed to deliver Amore in everything we do!
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