Several visits to this location, and we have found the service slow and not always accurate with orders.
1 - 10 of 22 reviews
dirty, poorly run and in need of renovation. we only went in for coffee and they couldnt even get that right. toilets were dirty, and some stalls out of order. staff were demotivated and surly. cannot rate the food but coffee seemed sub standard though...More
The Sooke McD's is on the main road going into Sooke. It is a very busy restaurant, so had ran out of some drink/food options. The staff were friendly, but the restaurant seemed understaffed.
Walked in, tables full of garbage. Old staff that were off were goofing off in the store. They were giving their food before other customers. They screwed up the order. Charged wrong. At least 7 people working in the back. Leaving the cashier to take...More
It'd look like McDonadl's didn't get its way in Sooke so the local outlet is tucked into the end of a small mall. Parking is a bit more limited and the drive-through arrangement a little bi more interesting than your average fast food joint. Inside...More
I am picky about my coffee, because it is about the only thing that I drink. While I like McCafé, they managed to get it wrong, despite me stressing twice what I wished. Didn't finish it.
Got the completely wrong order when I went through the drive thu. The meal I did get was dried out inedible garbage. Phoned in to complain and was not offered any compensation at all.
Brutal visit for lunch last week, paid for a burger that I never got via drive through. Order taker very confused, paid for food I never got, always check your food before leaving drive thru was my lesson! Not likely to be back!
My order was no put through correctly, the food was stale and partially burnt. When I told them about it, I was basically told well I shouldn't eat here if I don't like it. So rude and unprofessional.
By far the worst McD's in canada. Food is ok when they get it right. Longer than normal wait lines (and the lines are not huge). I dont know if they are just lazy or cant do their jobs.