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Thanet Way, Chestfield CT5 3JE, England
+44 1227 794979
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  • Excellent20%
  • Very good24%
  • Average17%
  • Poor10%
  • Terrible29%
1 Apr 2017
4 weeks ago
“What a Joke”
Open Now
All hours
Fast food
Thanet Way, Chestfield CT5 3JE, England
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Reviews (29)
Traveller rating
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Time of year

1 - 10 of 29 reviews

Reviewed 4 weeks ago via mobile

Just been for lunch what an absolute joke staff are completely useless asked for a quarter pounder without onion or cheese as allergic but given one with everything in!!! Manager not bothered!! chips were cold, drinks have more ice in than liquid restaurant was dirty...More

Thank Deesa7
Reviewed 19 April 2017 via mobile

We used the drive through and on getting home realised that we had a 5 chicken select box with only 3 selects in. I rang the store and the telephone was quickly and politely answered. The lady on the telephone was friendly and said she...More

Thank Bev W
Reviewed 2 April 2017

We went yesterday and was amazed by the transformation. It's ok but for a fast food outlet it seemed a lot slower than usual. This could be due to everyone getting use to the gadgets that are now in there. One thing I don't understand...More

Thank lisa4874
Reviewed 31 March 2017 via mobile

Since the refit McDonald's has had, it is working with their new system. It us taking twice as long to go into the restaurant and by a Coffee. I have complained to the staff who are doing their best. The new system is terrible. Some...More

Thank Richard H
Reviewed 26 March 2017 via mobile

I like the way this mcdonalds has been modernised ,it's just a shame that some customers decided to leave their rubbish everywhere. Considering I went there just after it had reopened it was very popular and busy and I think once the rush of everyone...More

Thank ellefrances
Reviewed 25 March 2017

Its McDonalds love it or hate it, I like it, it is what it is, if you want a snack that will be well cooked in a clean and well run resturant with well trained staff this the place.

Thank Henry P
Reviewed 26 October 2016

Very good service we had some think missing when we got back to the holiday park we rang them they answered straight away very understanding and replaced all the meals and had it ready and hot when we walked back there thank you so much...More

Thank tracytrousdale
Reviewed 27 July 2016 via mobile

Terrible McDonald's staff are all miserable.....food never comes well packed....ordered large meal got a large fries box with a less than a small portion in time I got one wasn't worth the journey back to get a full size portion....this last one is aimed at...More

Thank Legend R
Reviewed 6 June 2016 via mobile

Just to inform people that this McDonald's is a franchise. Really bad and miserable service from the staff. Does not smile nor say thank you. Almost every time I ordered a meal from here, they always give you the wrong order. I have emailed the...More

Thank Jason C
Reviewed 7 March 2016 via mobile

It's hit and miss like every single McDonald's I have ever been to. Sometimes the fries are hot and sometimes they are luke warm. Sometimes the burgers are hot and fresh, sometimes it looks like they have been filled with brown lettuce and sat on....More

Thank lel1978
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Open Hours
05:00 - 00:00
05:00 - 00:00
05:00 - 00:00
05:00 - 00:00
05:00 - 00:00
Location and Contact Information
  • Address: Thanet Way, Chestfield CT5 3JE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Chestfield
  • Phone Number: +44 1227 794979
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