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Located inside a former pumping station, The Pump House boasts an enviable waterside location where the city docks meet the River Avon. The warm and welcoming interior is divided into a spacious bar and informal dining area, and an elegant upstairs restaurant. Chef and proprietor Toby Gritten, former head chef at Bell's Diner and The Albion in Clifton Village, is in charge of the frequently changing menu which features classic British dishes with a European influence. Everything is prepared on site using top quality ingredients like fish and seafood delivered daily from the coast and meat sourced locally wherever possible. The Pump House also offers an extensive wine and champagne list, as well…
Booked for lunch on Sunday for the family. Initially told that they were only serving a reduced menu with a few mains, for reasons unexplained. Left out in the rain while the staff let tables in very slowly, one at a time. Eventually let in...More
Came for dinner and had the most delicious meal, highly recommend the fried chicken and choc mousse! The food was complimented by all the lovely staff who are so welcoming and friendly, especially the manager.
We loved our visit here - staff super efficient and friendly. Menu offered a great selection and our choices didn’t disappoint. Great location and good food/drinks - def come back when we are in Bristol again
We visited Bristol last weekend with a group of friends and booked the Pumphouse for our Saturday dinner. We were sitting outside under cover which looked pretty and had a cosy feel. The staff were really friendly and helpful and the food was delicious. It...More
My friends and I enjoyed a lovely lunch at the Pump House on our first opportunity since the covid pandemic to meet in a pub and sit inside. Fortunately, when we arrived the weather was good enough for us to sit outside in the large...More
Would highly recommend! Gorgeous pub and grub.
huge huge shoutout to Mims- absolute superstar. Hope you received our little drawing. I'm awaiting your facebook request!! HaHa. Made sure to keep us happy every step of the way- a gem! Sending a million bux your way...More
* written during pandemic when unable to eat inside* Very polite friendly staff on the phone when booking. We'd booked an undercover table due to rain being forecast but when we arrived it'd improved and they were happy to seat us in the sunshine. Due...More
Super friendly staff and a lovely way to be welcomed back into pubs/restaurants! We waited a short while to be seated (as we had not booked), were quickly acknowledged by staff and given a table ASAP. We went for drinks but the menu ended up...More
Fantastic service on a spur of the moment walk. Helpful staff with a great location in the sun. The burgers ordered were of the highest quality and filled us up perfectly. Would highly recommend and will be back for sure to try more of the...More
After a walk round the harbour we fancied a coffee so put on masks and went in..it was empty so we walked from the door to the counter only to be asked to walk round the one way system.. okay back to the door, round...More
Response from Sodburycoffeebean | Reviewed this property |
You can find details of food hygiene ratings and what contributes to the rating on the website Scoresonthedoors The Food Standards Agency website lists the overall score for a food business, but doesn't break it down to its... More
You can find details of food hygiene ratings and what contributes to the rating on the website Scoresonthedoors The Food Standards Agency website lists the overall score for a food business, but doesn't break it down to its constituent parts. Scoresonthedoors does.
The rating is based on three elements: 1) food hygiene and safety; 2) structural compliance; 3) confidence in management.
Bristol City Council rated the Pump House "bad" for food hygiene and safety and structural compliance and "no confidence" in management. This means a general lack of compliance with statutory standards on both food hygiene and the maintenance of the kitchen and its equipment, and that there is no track record of compliance on the part of management, little or no appreciation of standards or hazards, and no food safety management system.
So, not just one egregious error, but a whole pile of them! What's so appalling is that getting high score isn't hard. To achieve one this bad would take some serious effort.
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