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The Pump House

Merchants Road | Hotwells, Bristol BS8 4PZ, England
+44 117 927 2229
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  • Excellent39%
  • Very good33%
  • Average10%
  • Poor11%
  • Terrible7%
Travellers talk about
“beef” (35 reviews)
“onglet” (7 reviews)
“hake” (16 reviews)
Opens in 4 min
British, Pub, Vegetarian Friendly, Gluten Free Options, Vegan Options
££ - £££
Merchants Road | Hotwells, Bristol BS8 4PZ, England
All Details
Write a ReviewReviews (512)
Traveller rating
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1 - 10 of 501 reviews

Reviewed yesterday

Ordered our meal early Friday night 6-00pm Starter arrived 15 minutes later but as we were sitting opposite the pass noticed our mains on the hotplate (thought they must be for someone else)Guess what ?our main course had been stewing for over 1 hr To...More

Thank annettemaryiles9
Reviewed 3 days ago via mobile

I went to the Pump House today with my brother and his children before the Bristol City v Ipswich Town football match. It seemed like a nice pub. We ordered some food and waited. When the food eventually arrived I it wasn’t what we had...More

1  Thank tobyjwillis
Reviewed 6 days ago via mobile

First visit to the Pump House in a while and will be back again soon! Incredible food, beautifully presented and so tasty. Great wine and Gin! Fun funky service (especially liked the explanation with each course). Loved the understated environment. Thanks for a great evening...More

Thank VenetiaN41
Reviewed 6 days ago

I visited this place for the first time recently and was surprised and confused by the attitude of the member of bar staff on duty at the time. It was around 19.30 on a Thursday evening and the place was virtually empty. I approached the...More

1  Thank MH995
Reviewed 1 week ago via mobile

We came here for dinner and sat upstairs in the restaurant which was lovely. The staff are friendly and welcoming and the atmosphere is very good. The starter of scallops and chicken was Devine. The beef was heavenly and so tender. The cheese was amazing.

Thank Vincent B
Reviewed 1 week ago

Website excellent. First impression on arrival excellent.Very friendly welcome. Superb pint of Butcombes Beer. Starter of Pigs head terrine very good. My roast onglet very good. Garnish and sauce awful and very greasy. Colleagues fish cake very disappointing. It was not busy so long wait...More

1  Thank william743
Reviewed 1 week ago

We decided to take advantage of the special offer advertised, in the pub itself, to beat the January blues.. We booked a table for Friday 26th and were escorted to our table upstairs. Once seated, we were handed the 'normal" menu, rather than the deal...More

Thank Ann572014
Reviewed 3 weeks ago

Superb food and service for a family group of 14 including 6 children aged 8-10. A special occasion made all the better by friendly and welcoming staff.

Thank allanbarham
Reviewed 3 weeks ago via mobile

The food we had was excellent, but the service was dreadful. Waited 20 minutes for them to take even drinks orders and then another 20 before we finally got the wine having asked for it. Waiter brought over white instead of the red we ordered...More

Thank beckylloyd1988
Reviewed 3 weeks ago

The Pump House has a great spot down by water. There's a nice space to sit outside for when the weather is warmer. It even has a car park. It's an interesting historic building, with artwork for sale on the walls. There is a bar...More

1  Thank Geraldine288
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Ask a question
Questions & Answers
kerry s
20 November 2016|
Response from PumpHouseBristol | Property representative |
Hello, Please email us with your booking inquiry and our events team will organise everything for you. Thanks General Manager
20 June 2016|
AnswerShow all 3 answers
Response from RobininBRISTOL | Reviewed this property |
Just checked up and indeed - FSA did rate at zero in March.
2 June 2016|
AnswerShow all 3 answers
Response from Chris K | Reviewed this property |
You can find details of food hygiene ratings and what contributes to the rating on the website Scoresonthedoors The Food Standards Agency website lists the overall score for a food business, but doesn't break it down to its... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$14 - US$63
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, Child-friendly, Business meetings, Kids, Groups, Local cuisine, View, Special Occasion Dining, Bar Scene
Open Hours
11:00 - 00:00
11:00 - 00:00
11:00 - 00:00
11:00 - 00:00
11:00 - 00:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: Merchants Road | Hotwells, Bristol BS8 4PZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bristol
  • Phone Number: +44 117 927 2229
  • E-mail
Located inside a former pumping station, The Pump House boasts an enviable waterside location where the city docks meet the River Avon. The warm and welcoming interior is divided into a spacious bar and informal dining area, and an elegant upstairs restaurant. Chef and proprietor Toby Gritten, former head chef at Bell's Diner and The Albion in Clifton Village, is in charge of the frequently changing menu which features classic British dishes with a European influence. Everything is prepared on site using top quality ingredients like fish and seafood delivered daily from the coast and meat sourced locally wherever possible. The Pump House also offers an extensive wine and champagne list, as well as some excellent West Country ciders.
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