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Frankie & Benny's New York Italian Restaurant & Bar - Bristol

££ - £££
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Hengrove Way, Bristol BS14 0HR, England
+44 1275 834725
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130 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Visited with a bunch of friends... I'm a veggie and there were loads of options for me! Even on the set menu (most restaurants only have one veggie option) there were a few! Our waitress Shannon was fun and gave us a great tip.... if you order off the set menu (2 courses for), for an extra couple of quid... More 

Helpful?
Thank Mitz P
Abingdon, United Kingdom
Level Contributor
100 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 22 April 2017 via mobile

Stayed at the nearby premier inn and visited this restaurant for dinner. When we went in , it was quite empty but it still took a very long time for someone to take our drinks and food order . The staff are all teenagers and are really doing their best but they need someone to coordinate them to improve service... More 

Helpful?
Thank Reality123
Cambridge, United Kingdom
Level Contributor
64 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 19 April 2017 via mobile

Stopped for breakfast. The restaurant was quiet which meant I was served quickly and received the food in good time. Plenty of choice on the menu. The food was really good. Breakfast with a coffee cost just under £8. Good quality and value.

Helpful?
Thank Ellwen
Bristol, United Kingdom
Level Contributor
37 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 11 April 2017 via mobile

After reading recent reviews about poor service, was the complete opposite. Our waiter Josh was brilliant, very attentive and friendly to us and all his customers. The food was lovely and tasty and was delivered in next to no time. The lunch menu had a great choice at good prices. Just point about the ladies bathroom two of the three... More 

Helpful?
Thank Kaz0303
Bristol, Virginia
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 26 March 2017 via mobile

Always warm and welcoming. Staff are amazing nothing is to much for the waiters or waitresses here. Food is good value. Always a pleasure dining with frankies at hengrove.

Helpful?
Thank hannahjane90
Bristol, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 25 March 2017 via mobile

The decor was tired The food was plastic The service was beyond words with the waitress actually saying she was salaried so didn't need to give great service The cocktails were non descriptive We had a 50% voucher ... thank goodness as at least it was half price Disappointing Poor team behaviours Food well below the standard of other Frankie... More 

Helpful?
Thank LJamesGemma
Newcastle upon Tyne, United Kingdom
Level Contributor
57 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 24 March 2017

I turned up, waited for a bit by the service desk and was eventually shown to a dirty table, which the hostess tried to clean (the place was half empty and othe tables were available...) She immediately asked me what I wanted to drink, without letting me sit down or see what was on the menu. I said give me... More 

Helpful?
Thank kration
Bristol, United Kingdom
1 review
Reviewed 12 March 2017 via mobile

We went into frankie and Bennys as a table of 9. There was only about 5 tables in use when we sat down After we were seated the tables started to fill up. We were left for over 20 minutes before we were asked for a drink. In this time other tables had been seated, had there drinks order and... More 

Helpful?
Thank Dan-1987-2016
2 reviews
Reviewed 18 February 2017 via mobile

Having had many meals at Frankie & Benny's, this place is not good! We were seated quickly & asked what drinks we would like....then it went down hill! The waitress was ages with the drinks & got the order wrong. When we corrected her, she made us feel like it was our fault, when clearly SHE got it wrong. She... More 

Helpful?
Thank tbugglobetrotter
London, United Kingdom
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 21 December 2016 via mobile

Decent meal however can be inconsistent sometimes. Much better value to visit during the week when prices are lower. Service is generally ok but sometimes slow. The theming as a Italian American diner is good.

Helpful?
Thank joshatton

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$37
Cuisine
Italian, American, Diner, Pizza
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: Hengrove Way, Bristol BS14 0HR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bristol
  • Phone Number: +44 1275 834725

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Bristol staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?