2 portions of fish & chips with some sauces should have been £20.50 (already pretty expensive) but card was charged £25.50.
I luckily looked at the receipt & did the maths. The cashier went straight into defensive (a clear sign that somebody's telling porkies), saying...that I'd counted wrong: 'it's the sauces' - for £5?! & when I showed him the receipt then said he has 'big fingers' & had accidentally pressed 5 instead of 0. I find that hard to believe, since 5 is two keys away from 0 on card machines. Also, it wasn't even busy so not like they were under pressure where a mistake like that could happen.
They have some renovations going on at the moment, and it being end of summer, it wouldn't be a stretch to think they're dealing with some financial challenges, although that's pure speculation on my part.
The cashier eventually gave me a £5 from the till, but it marred the whole experience, and I won't be going back there or recommending to anyone. Fish & chips were okay but nothing special; would recommend going somewhere cheaper.More