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Prezzo - Cambridge

32 Bridge Street, Cambridge CB2 1UJ, England
+44 1223 314954
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Overview
  • Excellent24%
  • Very good29%
  • Average22%
  • Poor13%
  • Terrible12%
Travellers talk about
“pasta dishes” (8 reviews)
“cheesecake” (6 reviews)
“pudding” (8 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
32 Bridge Street, Cambridge CB2 1UJ, England
All Details
Write a ReviewReviews (415)
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21 - 30 of 404 reviews

Reviewed 13 August 2018 via mobile

Rude staff, dirty plates and bowls and jugs, filthy lights. Terrible customer service. We were ignored when we first arrived to ask for a table, very rude girl front of house. The worst service we have ever had, we felt very uncomfortable. Food was ok...More

Date of visit: August 2018
Thank ads118
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 15 August 2018

Hi, we are concerned to hear about the level of service you received in our restaurant and we apologise. Extra training will be provided to our staff to ensure an incident like this does not happen again.

Reviewed 9 August 2018

The restaurant looks great. There's a nice outside bit by the river. The staff are lovely. But the whole point of a restaurant is to serve good food. The starter (calamari and a garlic dip) was actually nice (but be warned - it tasted nothing...More

Date of visit: August 2018
Thank Dean_DSouza
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 15 August 2018

Hi, to hear you received this level of food in our restaurant is concerning. We know we can do better and hope you can accept our apologies.

Reviewed 8 August 2018 via mobile

This restaurant is reasonable but not quite up to the same standard as other Prezzo’s. Most of the menu was unavailable as they had ran out, leaving us as vegetarians with a very limited choice. We were left with 2 choices for starters and a...More

Date of visit: August 2018
Thank Lexi K
Reviewed 7 August 2018

We arrived at the restaurant at 6pm today. We had not booked a table, but were quickly shown to one. Service from the beginning was slow. We finally ordered our food, just main meals as we were going to have pudding. Quite a wait for...More

Date of visit: August 2018
Thank Lizzie667
Reviewed 5 August 2018 via mobile

If you go past Prezzo and happen to be feeling hungry, please walk on. Bland food aside, you will be served (but not welcomed) by a group of people who actually think they’re too good to be doing what they’re doing, and are not just...More

Date of visit: August 2018
2  Thank DBarlow2014
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 9 August 2018

Hello, thank you for your comments regarding the service and food in our restaurant. We are sorry to hear that this was below the standard we expect in our restaurant and we hope you can accept our sincere apologies.

Reviewed 5 August 2018 via mobile

Decided to visit here last night and was not impressed. Front of house lady with glasses wasn’t very welcoming, we asked her for a drink when we sat down as the temperature was boiling hot outside. This didn’t arrive until we had to prompt two...More

Date of visit: August 2018
Thank LB9493
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 9 August 2018

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

Reviewed 1 August 2018

We were seated immediately and staff were helpful with regards to helping with food queries and the food arrived in good time and was good. We had a 2 for 1 offer and so these were very good value meals. However, we were seated at...More

Date of visit: July 2018
Thank Helen T
Reviewed 29 July 2018 via mobile

Walked through the door to wait to be seated and was left stood next to a table full of menus, leaflets, gift cards and other stuff which was a mess so that should have raised alarm bells to leave then. We were seated at a...More

Date of visit: July 2018
Thank nrogers1976nr
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 2 August 2018

Hello! We’re sad to hear that you received poor service and food. We understand how this tainted your visit and we will be providing extra training to the staff. We apologise!

Reviewed 28 July 2018 via mobile

Toilets were disgusting and only one in use. Informed staff but nothing done. Food was poor. Prawn dishes had 3 prawns in! Carbonara had no taste and no sauce whatsover unless you class the fact that it was swimming in oil as sauce!! Overall very...More

Date of visit: July 2018
1  Thank Alan R
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 2 August 2018

Hi! Sorry to hear your visit was tainted due to the poor food and service you received. We hope you’ll allow us the opportunity to prove how good we can be. We apologise!

Reviewed 14 July 2018 via mobile

Had to wait more than 10 minutes to get the attention of a member of staff to be seated, then again to order. Staff was clearly thinking of everything but being there. Food was ok, beer was st room temperature, forget the expresso. For a...More

Date of visit: July 2018
Thank HugoRRRebelo
love_prezzo, Guest Relations Manager at Prezzo - Cambridge, responded to this reviewResponded 19 July 2018

Hello! Sorry to hear your visit was tainted due to the poor service you received. This is not an experience we expect any of our guests to have and we’re sorry.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$26
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Groups, View, Child-friendly, Kids
Open Hours
Sunday
12:00 - 23:30
Monday
12:00 - 23:30
Tuesday
12:00 - 23:30
Wednesday
12:00 - 23:30
Thursday
12:00 - 23:30
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: 32 Bridge Street, Cambridge CB2 1UJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cambridgeshire  >  Cambridge
  • Phone Number: +44 1223 314954
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