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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Pub, British
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Seating, Serves Alcohol, Takeout, Reservations, Television, Free Wifi, Accepts Credit Cards
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features, about
Reviews (38)
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37 results
Traveller rating
22
4
5
2
4
Traveller type
Time of year
LanguageEnglish
Traveller rating
22
4
5
2
4
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Reviewed 6 March 2022 via mobile

Awesome Pub, great new music venue, friendly staff who know their beer and patrons, great selection of real ales. Ordered a taxi when phone had ran out which I was very grateful for. Can’t wait to return cheers guys👏👏👏👍👍👍😄😄😄

Date of visit: March 2022
Helpful?
Reviewed 13 February 2022 via mobile

My second visit to this quaint public house, this time with family (including a dog). Our table had been reserved, it was very clean and cosy. We were welcomed & shown to our table. The service & the food were excellent. Three different freshly cooked...dishes all arrived at the same time. Very tasty. A very nice touch of dog biscuits left in Tupperware for our four legged friend & a bowl of fresh water nearby. If I could give 10 stars, I would. This lovely pub is totally worth a visit for a drink, fresh coffee or a meal.More

Date of visit: February 2022
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Reviewed 24 October 2021

We spent both nights in the portland, of our two night stay at a nearby b&b. The staff were friendly, the wine was good, food was excellent, young and old drank side by side... Definitely recommend.

Date of visit: October 2021
Helpful?
Steve P, Owner at The Portland Arms, responded to this reviewResponded 25 October 2021

Thanks for the kind words! Hope your stay in Cambridge was enjoyable and that you pop in again if you find yourself this way again in the future.

Reviewed 18 October 2021

Received two warm cocktails, when I noticed I was in a different area of the venue. When I approached the bar staff and asked for a change of drinks the guy refused. Ended up having to pay for my own replacements. He wouldn’t even feel...the base of the cup to acknowledge my point. I did go back to the original bar within the pub/venue where the guy also seemed pretty skeptical, he poured another that was warm. My point, those drinks will make someone very unwell. If someone has an issue, especially with a product your selling. Maybe don’t ignore them.More

Date of visit: October 2021
Helpful?1  
Steve P, Owner at The Portland Arms, responded to this reviewResponded 25 October 2021

Sorry for the delay in responding. I spoke to Sam our bar manager about this and he remembers the incident, and that we had an issue with the cocktail dispense equipment that night, when you purchased them from the main bar. Inside the music venue...More

Reviewed 25 July 2021 via mobile

Attended a teenage cancer trust music event. What a great music venue this is. All staff really friendly and welcoming. Great layout with space inside and out.

Date of visit: June 2021
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Reviewed 30 August 2020

this is the first pub I've sat in since covid and I thought the systems in place were good and obviously thought through and being kept up. The staff were, as always, nice and also very on top with masks, one way systems, making us...use hand sanitiser etc which I found reassuring. We will return.More

Date of visit: August 2020
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Reviewed 22 February 2020

You need to have bouncers in your venue, our friend got beaten up at a gig last night, no bouncers etc present, and anybody could walk in, Not very well organised at allMore

Date of visit: February 2020
Helpful?
ScAtMaN_UK, Owner at The Portland Arms, responded to this reviewResponded 24 February 2020

Hi Rosemary We are very sorry to hear that your friend was involved in an incident last Saturday. We did reach out to offer medical and to ring for an ambulance or to give a statement to the police but they refused at the time....More

Reviewed 14 December 2019

I brought my family here for a meal. The staff were very curt, but without reason. The food that was eventually produced was substandard. Never again.

Date of visit: December 2019
Helpful?3  
Reviewed 17 November 2019 via mobile

The staff was friendly but drinks were a little more pricey than other pubs, however, the tropical cider on tap was delicious. Filled to the brim: a FULL pint. I went with friends for a concert in the special room behind the pub. It’s a...small venue that probably holds only 150 with standing room only. They do have. Coat check for £1 which is very convenient. A cute small garden area out back for those who smoke or want to sit outside. Restrooms were clean and the color of the toilet lids seemed a bit odd, but eye catching.More

Date of visit: November 2019
Helpful?3  
Reviewed 8 November 2019 via mobile

A pleasing visit to the warm Portland Arms. Nice pub, typical features and cosy feel. The burning log fire was a nice thing to see at this time of year. One thing I will say is that the bartender forgot my Guinness. Was waiting far,...far longer than I needed to as she forgot my Guinness was settling! Once the top-up came it was a good pint. She was busy on the phone and ultimately neglected the customer.More

Date of visit: November 2019
Helpful?1  
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Frequently Asked Questions about The Portland Arms

Yes, The Portland Arms offers takeaway services.

The Portland Arms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4