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Awesome Pub, great new music venue, friendly staff who know their beer and patrons, great selection of real ales. Ordered a taxi when phone had ran out which I was very grateful for. Can’t wait to return cheers guys👏👏👏👍👍👍😄😄😄
My second visit to this quaint public house, this time with family (including a dog). Our table had been reserved, it was very clean and cosy. We were welcomed & shown to our table. The service & the food were excellent. Three different freshly cooked...dishes all arrived at the same time. Very tasty. A very nice touch of dog biscuits left in Tupperware for our four legged friend & a bowl of fresh water nearby. If I could give 10 stars, I would. This lovely pub is totally worth a visit for a drink, fresh coffee or a meal.More
Received two warm cocktails, when I noticed I was in a different area of the venue.
When I approached the bar staff and asked for a change of drinks the guy refused. Ended up having to pay for my own replacements. He wouldn’t even feel...the base of the cup to acknowledge my point.
I did go back to the original bar within the pub/venue where the guy also seemed pretty skeptical, he poured another that was warm.
My point, those drinks will make someone very unwell.
If someone has an issue, especially with a product your selling. Maybe don’t ignore them.More
Date of visit: October 2021
Steve P, Owner at The Portland Arms, responded to this reviewResponded 25 October 2021
Sorry for the delay in responding.
I spoke to Sam our bar manager about this and he remembers the incident, and that we had an issue with the cocktail dispense equipment that night, when you purchased them from the main bar.
Inside the music venue...More
this is the first pub I've sat in since covid and I thought the systems in place were good and obviously thought through and being kept up.
The staff were, as always, nice and also very on top with masks, one way systems, making us...use hand sanitiser etc which I found reassuring.
We will return.More
You need to have bouncers in your venue, our friend got beaten up at a gig last night, no bouncers etc present, and anybody could walk in,
Not very well organised at allMore
Date of visit: February 2020
ScAtMaN_UK, Owner at The Portland Arms, responded to this reviewResponded 24 February 2020
We are very sorry to hear that your friend was involved in an incident last Saturday. We did reach out to offer medical and to ring for an ambulance or to give a statement to the police but they refused at the time....More
The staff was friendly but drinks were a little more pricey than other pubs, however, the tropical cider on tap was delicious. Filled to the brim: a FULL pint.
I went with friends for a concert in the special room behind the pub. It’s a...small venue that probably holds only 150 with standing room only. They do have. Coat check for £1 which is very convenient.
A cute small garden area out back for those who smoke or want to sit outside. Restrooms were clean and the color of the toilet lids seemed a bit odd, but eye catching.More
A pleasing visit to the warm Portland Arms. Nice pub, typical features and cosy feel. The burning log fire was a nice thing to see at this time of year. One thing I will say is that the bartender forgot my Guinness. Was waiting far,...far longer than I needed to as she forgot my Guinness was settling! Once the top-up came it was a good pint. She was busy on the phone and ultimately neglected the customer.More