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Frankie and Benny's

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Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
+44 1244 372577
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  • Excellent26%
  • Very good22%
  • Average14%
  • Poor18%
  • Terrible20%
Travellers talk about
“wraps” (3 reviews)
“f bs” (5 reviews)
“nice food” (6 reviews)
Open Now
09:00 - 23:00 Hours
American, Italian, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
££ - £££
Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
All Details
Write a ReviewReviews (297)
Traveller rating
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1 - 10 of 297 reviews

Reviewed 5 days ago via mobile

Visited a few times with friends/housemates, Nicola in particular who served us this morning was chatty, friendly and would happily go out of her way to make sure everything was perfect! Everyone is always friendly and food is served quickly!

Thank Ruth L
Reviewed 5 days ago via mobile

Decided to go get some breakfast with my friend, service was brilliant, food was excellent & quick service time. They made a fuss of my friends baby.

Thank MissDevilish
Reviewed 6 days ago via mobile

Good food, nice service, staff very friendly, each visit is a pleasure. The staff are unbelievably helpful and their teamwork is a pleasure to see. We'll be back 😀

Thank BadWolph
Reviewed 2 weeks ago via mobile

Cold outdated restaurant, very expensive for very simple cheap food, chicken wrap came ones had chicken in the other had a tiny bit in, sent food back, me and my son had finished food before the wrap came back so we left, staff tried there...More

Thank Stephen B
Reviewed 3 weeks ago

Filthy floors Sticky tables. Outdated miserable decor. Freezing cold ladies’ loos. Painfully slow service in an almost empty restaurant. Rude staff yawning with mouths uncovered. Poor food presentation. Food microwaved or deep fried. Overpriced. Staff and chefs need retraining in how to run a restaurant.

Thank SilveryMane
Reviewed 4 weeks ago

We hadn't visited a Frankie's and Benny's restaurant for several years due to the poor service we have had in the past, but decided to give it a go again in the hope there had been some improvement but we sadly disappointed. We should have...More

Thank LesleyArathoon
Reviewed 8 February 2018

Were with a group and needed to pay separately which they couldn’t do. Had to produce one bill. Everyone put in what they had spent but they had put a service charge on top which I had to cover. Why they could not let me...More

Thank Statistician
A TripAdvisor Member
Reviewed 27 January 2018 via mobile

Went here just after christmas period, only nipped in for a late lunch, but the service was so terrible that it took 2 hours! Had to keep asking for our meals, had to ask how long as people who came in afterwards were getting served...More

1  Thank A TripAdvisor Member
Reviewed 30 December 2017 via mobile

The staff in the restaurant are polite and try hard to provide great service. Unfortunately they are let down by the poor quality food provided by head office. I had the steak wrap which cost £11 for a minuscule amount of steak, less than the...More

2  Thank Samemmy
Reviewed 27 December 2017 via mobile

Food was poor quality very slow. Plastic in salad. Very hard fries basic at best. On a plus note waiting on staff we're trying there best. Shall not re visit

Thank juwcherokee
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Sealand Road | Greyhound Retail Park, Chester CH1 4LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 372577
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