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Jack Burrito

66-68 Northgate Street, Chester CH1 2HT, England
+44 1244 314016
Website
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Overview
  • Excellent63%
  • Very good17%
  • Average6%
  • Poor5%
  • Terrible9%
Travellers talk about
“burrito” (53 reviews)
“nachos” (7 reviews)
“chicken stack” (2 reviews)
Closed Now
Hours
CUISINES
Mexican, Street Food, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
£
RATINGS
Food
Service
Value
LOCATION
66-68 Northgate Street, Chester CH1 2HT, England
All Details
Top 3 Reasons to Eat Here
Sponsored by: Jack Burrito
1. Great Atmosphere
"Vegan choice is incredible and encouraged me to try something new"
Spholsholiday
See reviews that mention Great Atmosphere
2. Quality Food
"Absolutely loved it food lovely. A really modern place to eat"
Maria S
See reviews that mention Quality Food
3. Amazing Service
"Gorgeous burrito just popped to have lunch and had a great meal"
Richard P
See reviews that mention Amazing Service
Write a ReviewReviews (126)
Traveller rating
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1 - 10 of 124 reviews

Reviewed 1 week ago

Called in by chance on a Friday lunch time while visiting the Christmas Market. Not very busy so was able to sit by the window. The staff were very friendly and soon took our order. Drinks arrived quickly and although the food to a while...More

Date of visit: December 2018
Thank Chris P
BethanyD292, Public Relations Manager at Jack Burrito, responded to this reviewResponded 1 week ago

Thank you for taking the time to write this lovely review, Chris! We are thrilled to read that you found our food first class and that you appreciated James and Emma's service. We hope to see you again The Jack Burrito Team

Restaurant's Favourite
Reviewed 30 July 2018 via mobile

Popped in after seeing the restaurant/bar advertised on social media. Greeted with a smile and sat to our table server explained how the menu worked. My friend has a allergy which the server explained what he could and couldn’t have so top marks on product...More

Date of visit: July 2018
Thank woodz85
Reviewed 2 weeks ago via mobile

My partner & I had walked past Jack Burritos on numerous occasions saying we should give it a try. Well we eventually did & what a let down. On attending we were quickly seated, given menus & our orders taken. I ordered the winter special...More

Date of visit: November 2018
1  Thank Jemijess
BethanyD292, Public Relations Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

I’m extremely sorry to hear that you didn’t enjoy your visit as much as we would have hoped. Could you please contact us directly at bethany.donkin@jackburrito.co.uk as we would love to resolve this for you. Thank you!

Reviewed 2 weeks ago

We popped in here today fancying a quick lunch before heading off for an appointment. After being seated on a clean but mildly damp table by the window we waited without menus for almost 5minutes before having some dropped over to us. After another long...More

Date of visit: November 2018
1  Thank laurenashall
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Hi I'm sorry to hear you haven't enjoyed your experience at Jack Burrito if you could be so kind to drop me a quick email about your visit I will be happy to help. bethany.donkin@jackburrito.co.uk Kind regards Beth Manager

Reviewed 2 weeks ago

We really fancied Mexican food for lunch in Chester so sought this place out. What a disappointment - the service was appalling and we left without having our main course... Best avoided! Here are the problems we encountered. -We had a long wait to order...More

Date of visit: November 2018
Thank Qwyxldex
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Hi I'm sorry to hear you haven't enjoyed your experience at Jack Burrito if you could be so kind to drop me a quick email about your visit I will be happy to help. bethany.donkin@jackburrito.co.uk Kind regards Beth Manager

Reviewed 2 weeks ago via mobile

Visited today for lunch, very nice food, and many options for people with dietary requirements, the restaurant even has a whole vegan suitable menu! If you need a restaurant to cater for your needs give it a try!More

Date of visit: November 2018
Thank M3858UNlaurah
BethanyD292, Public Relations Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to write this kind review. We put a lot of effort into creating a whole vegan menu and in making sure that everyone feels welcome to eat at Jack Burrito, so we are glad to hear that it's been...More

Reviewed 2 weeks ago via mobile

I’ve visited jack burrito on many occasions, staff are very friendly and polite and the food is delicious. I had the ribs and my partner the chicken burrito and both were filling and appetising. Would definitely go back again!

Date of visit: November 2018
Thank Sean W
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Thank you so much for your kind words I will pass these on to the staff who will be very pleased their hard work over the weekend has payed off. Kind Regards Beth Manager

Reviewed 2 weeks ago

I visited this afternoon with Friends, it was quite busy on arrival but we were shown to a free table. We placed our order with a young lady and after an hour we enquired about our food and realised our order had not been placed....More

Date of visit: November 2018
Thank brookbo1
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Hi I'm sorry to hear you haven't enjoyed your experience at Jack Burrito, I wasn't on shift for the day of your visit so if you could be so kind to drop me a quick email about your visit I will be happy to help....More

Reviewed 2 weeks ago via mobile

Considering this is supposed to be a burrito place I was expecting a decent burrito. It literally ahd rice and chicken in. It was tiny also. If you want to get value for your money do not go to this restaurant. Understaffed so the students...More

Date of visit: November 2018
Thank Luke R
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Hi I'm sorry to hear you haven't enjoyed your experience at Jack Burrito if you could be so kind to drop me a quick email about your visit I will be happy to help. bethany.donkin@jackburrito.co.uk Kind regards Beth Manager

Reviewed 2 weeks ago via mobile

Me and a few friends came for a few light snacks and drinks the other evening after going to the Christmas markets. We were served by Tanisha who was lovely. The place had a great atmosphere and was a great end to the evening. Would...More

Date of visit: November 2018
Thank Chaz1998
BethanyD292, Manager at Jack Burrito, responded to this reviewResponded 2 weeks ago

Thank you so much for this lovely review I will pass this on to Tanisha who will be very happy to hear this. See you again soon Kind Regards Beth Manager

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Ask a question
Questions & Answers
iamlampshade
9 June 2018|
Answer
Response from Miss_Croydon |
Yes it most probably does cater for people with Coeliac, but then again I would not chance it as when I was asking them questions about their menu it was hard to get simple answers. I hope my review has not put you off... More
0
Votes
iamlampshade
9 June 2018|
Answer
Response from A1963 | Reviewed this property |
Yes they can. Cater. For gluten free my wife is gluten, dairy and egg free and that was not a problem!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$3 - US$22
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Credit Cards, Private Dining, Highchairs Available, Free Wifi
Good for
Child-friendly, Kids
Open Hours
Sunday
11:00 - 19:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:30
Friday
11:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 66-68 Northgate Street, Chester CH1 2HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 314016
  • E-mail
Description
!Hola Amigos! Here at Jack Burrito Bar & kitchen we are a team passionate about good food! We are proud to offer our customers fresh, exciting tastes with South American influences using locally sourced produce. Licensed bar serving beer and wine alongside specially selected gins, rums, tequilas and hand-crafted cocktails.
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