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Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Asian, Thai
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service, Wine and Beer, Accepts Mastercard, Accepts Visa, Family style, Non-smoking restaurants
Reviews (747)
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742 results
Traveller rating
454
180
53
28
27
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LanguageEnglish
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Traveller rating
454
180
53
28
27
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All reviews thai food hot and sour soup massaman curry prawn crackers rice sea bass king prawns beef fish cakes lunchtime menu main course set menu lovely food saturday night visit chester orchids starters
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Reviewed 1 week ago via mobile

We really enjoyed our evening here. Although there is a general disclaimer on the menu regarding the presence of allergens, once we advised the waitress of the specific allergy, the attention to detail was excellent. They changed dishes that we hadn’t expected to need changing...because the duck had been marinated in an oyster sauce and gave us real confidence that they were absolutely on top of the allergy issue. Food and service were very good.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago via mobile

Outstanding delicious yummy Thai food and quick service with amazing smiley staff. Just wish I was living nearer as I would be in there every evening.Thank you so much to all involved xxxx

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 week ago

Explained I’d got cancer, can’t eat much and love Thai food but can no longer cope with hot chilli. I was guided through the menu very carefully, chose one of the platters which was delicious. BUT also I was provided with an extra dip of...chilli sauce which had been calmed down, evidently with sugar, so you still had that wonderful taste. Brilliant and very thoughtful.More

Date of visit: November 2023
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Reviewed 2 weeks ago via mobile

If you can't find something on the menu, there's something wrong with you!! So much choice, and all delicious and beautifully presented. Service is fast and friendly, and staff are super efficient. The coconut rice is epic!!! Would definitely recommend. Also, great veggie and vegan...options too!More

Date of visit: October 2023
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Reviewed 4 weeks ago

We had a lovely evening, we were a large group and the staff coped with our varying orders with ease and efficiency making sure everyone was happy. I went for one of the buffet options and the food was outstanding, especially the coconut and chicken...soup. Will definitely visit again when next in Chester.More

Date of visit: October 2023
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Reviewed 4 October 2023 via mobile

We had a warm welcome at the door, the staff are very friendly and professional. The food was excellent-great flavors and well presented. The atmosphere is lovely. We’ll be back. Ian & Abi

Date of visit: October 2023
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Reviewed 24 September 2023

We received a very warm welcome despite not having pre-booked. Service was fabulous and the food was gorgeous. Wished we lived closer so we could visit more often. Will definitely be back when next in Chester.

Date of visit: August 2023
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Reviewed 23 September 2023 via mobile

Excellent food and service,but I would recommend booking as the restaurant is always busy, but on the good side the staff are still pleasant and attentive even when they are busy

Date of visit: September 2023
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Reviewed 17 September 2023

Absolutely blown away by the dining experience here. The decor is beautiful and really adds to the atmosphere and experience. The service and attention to detail cannot be faulted with the staff being extra attentive towards allergies and always double checking to confirm. You’d be...amazed how many places fall short here and will just have a “maybe yeah whatever attitude” which is concerning. Not the case at Ruan, the staff double checked what they could do to meet GF requirements and it was very reassuring. The food was absolutely delicious with just the right amount in every portion. I highly recommend the pad Thai or the red curry. And last but not least, it was extremely good value for the money which is a rarity! Two drinks, two starters, two mains for £50 including a well deserved service charge, you really can’t knock that in an authentic Thai restaurant in Chester.More

Date of visit: September 2023
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Reviewed 6 September 2023 via mobile

After reading the reviews we booked to come here so glad we did the food was delicious and service was excellent very busy restaurant but we didn’t wait long for our food. Would definitely recommend this place.

Date of visit: September 2023
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Reviewed 5 September 2023 via mobile

We were recommended the Ruan Orchid by our hotel and it turned out to be an excellent choice. It’s a charming old building with service to match: friendly and efficient and a chat with the owner. There’s an extensive menu but we went for old...favourites - shared starter of chicken satay, massaman and red curries - and they were absolutely delicious, home made with lots of fresh vegetables. Brilliant value too: highly recommend.More

Date of visit: September 2023
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Reviewed 1 September 2023 via mobile

We live at the top of the road which is dangerous living so close to so many nice places to eat. Been several times and never ever had a bad experience. Ambient and lovely staff who are so polite. Yellow curry is Devine! We will...be returning again and again.More

Date of visit: August 2023
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Reviewed 29 August 2023 via mobile

We went to Ruan Orchid with my family for a birthday meal and it did not disappoint. We loved that the prawn crackers are served with peanut sauce - it started the meal off splendidly! We then thoroughly enjoyed the chicken satay and stuffed chicken...wings. I had the crispy noodles for main which was just divine, perfectly light and I really liked how the noodles went from crispy to perfectly soft in the sauce. Two of my family also had the pad Thai which smelt brilliant. All in all an amazing meal.More

Date of visit: August 2023
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Reviewed 27 August 2023

Visited Chester in august, and have had this place recommended by friends so we were lucky enough to get a walk in. Greeted by a lovely woman, owner I’m guessing. Shown to a table. Lovely little restaurant. Very friendly, incredibly welcoming. Great menu, we had...crispy kimchi which was absolutely delicious, then I had the thick squid penang hot red curry which was amazing and my friend had the yellow curry. Portions were really good, food was delicious, couldn’t fault it at all. Definitely up there with the better Thai restaurants. Highly recommendedMore

Date of visit: August 2023
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Reviewed 23 August 2023

We booked a table for 19.30. On arrival at the restaurant on time, but no table was available. We were told to “come back later” no specific time given. A group sitting near the entrance overheard our conversation and said they had finished their meal...and would be leaving soon. My colleagues and I left the restaurant, and did some window shopping. I looked back up the road and noticed the group were leaving the restaurant. So my colleagues and I returned, we gestured to sit at the table, but again we were turned away being told they had to prepare the table. I asked if we could wait at the entrance way but was again told to leave and return later. But that was the final straw, We dined elsewhere. My wife and I are regular visitor to Thailand, and love the place. But welcome given to us at this restaurant was dreadful. This was my fourth visit to the restaurant but alas will NOT return.More

Date of visit: August 2023
Helpful?2  
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Questions & Answers
Ask a question
charlottehL4371IV
6 February 2023|
AnswerShow all 3 answers
Response from Katy J | Reviewed this property |
Chairs, there is an alternative staircase at the rear of the restaurant that is not a spiral staircase
0
Votes
743verityj
8 October 2020|
Answer
Response from BenPen11 | Reviewed this property |
Yes they are.
0
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DPats113
31 October 2019|
Answer
Response from EVANSIONA | Reviewed this property |
Yes, there is an upstairs to this restaurant. Not sure if would be better or not. I always seem to be seated downstairs which I really like. With it’s tablecloths, napkins etc, it is quite an intimate ambience.
0
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RUAN ORCHID, Chester - Updated 2023 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Ruan Orchid

Yes, Ruan Orchid offers takeaway services.

Ruan Orchid is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4