Ruan Orchid

Ruan Orchid

Someone from this business manages this listing.
Learn More
+44 1244 400661+ Add website
Hours
Sun
12:00 - 23:00
Mon
12:00 - 15:0017:00 - 22:00
Tue
12:00 - 15:0017:00 - 22:00
Wed
12:00 - 15:0017:00 - 22:00
Thu
12:00 - 15:0017:00 - 22:00
Fri
12:00 - 23:00
Sat
12:00 - 23:00
Improve this listing
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2024

RATINGS
Food
4.4 of 5 bubbles
Service
4.3 of 5 bubbles
Value
4.2 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Asian, Thai
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, After-hours, Drinks
features
Can a gluten free person get a good meal at this restaurant?
CUISINES
Asian, Thai
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, After-hours, Drinks
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Mastercard, Visa, Accepts Credit Cards, Table Service, Family style, Non-smoking restaurants
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
4.5 of 5 bubbles777 reviews
Excellent
483
Very good
185
Average
54
Poor
28
Terrible
27

Richard Wright
62 contributions
5.0 of 5 bubbles
Sept 2023 couples
Absolutely blown away by the dining experience here. The decor is beautiful and really adds to the atmosphere and experience. The service and attention to detail cannot be faulted with the staff being extra attentive towards allergies and always double checking to confirm. You’d be amazed how many places fall short here and will just have a “maybe yeah whatever attitude” which is concerning. Not the case at Ruan, the staff double checked what they could do to meet GF requirements and it was very reassuring. The food was absolutely delicious with just the right amount in every portion. I highly recommend the pad Thai or the red curry. And last but not least, it was extremely good value for the money which is a rarity! Two drinks, two starters, two mains for £50 including a well deserved service charge, you really can’t knock that in an authentic Thai restaurant in Chester.
Written 17 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GarryLee316
104 contributions
5.0 of 5 bubbles
Aug 2024 couples
We had a lovely meal, just me and my wife. The kids were away camping so we took the chance to go into Chester and figured Thai was the thing we had not had in a while and this had the most exciting menu. My wife is Vegan and was very well catered for. The coconut cream mushroom soup was amazing and the masaman curry was another delight. Great value too, we have a banquet for 2 and it was less than £50 for a lot of food. Staff were really friendly and its such a lovely setting
Written 19 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David H
Greece7 contributions
5.0 of 5 bubbles
Apr 2024 couples
We had a takeaway delivered via deliveroo and were delighted with the speed and quality of the food sent. For appetizer we were given a generous portion of prawn crackers which were nice and crispy. The starter of minced pork and prawn moneybags were crisp and well filled. The mains vegetables tasted fresh and were well cooked, and the meat was tender. Good all round, thanks.
Written 19 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

XS-Baggage
Newark-on-Trent472 contributions
5.0 of 5 bubbles
Nov 2023 friends
We really enjoyed our evening here. Although there is a general disclaimer on the menu regarding the presence of allergens, once we advised the waitress of the specific allergy, the attention to detail was excellent. They changed dishes that we hadn’t expected to need changing because the duck had been marinated in an oyster sauce and gave us real confidence that they were absolutely on top of the allergy issue. Food and service were very good.
Written 25 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

canonjones
Great Malvern81 contributions
5.0 of 5 bubbles
Nov 2023 solo
Explained I’d got cancer, can’t eat much and love Thai food but can no longer cope with hot chilli. I was guided through the menu very carefully, chose one of the platters which was delicious. BUT also I was provided with an extra dip of chilli sauce which had been calmed down, evidently with sugar, so you still had that wonderful taste. Brilliant and very thoughtful.
Written 20 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Phill H
Chester442 contributions
3.0 of 5 bubbles
Aug 2022 couples
Good food let down by hidden service charge. Staff and food is generally very good although main course last night was lacking curry sauce and flavour. Lacquer coffer also lacked alcohol! Like there sister restaurant in city road, a 10% service charge is discreetly added to your bill - although this isn’t mentioned on the menu except for large parties. The service charge is removed when you refuse to pay it but leaves a sour taste on what would have been a pleasant evening. Not the way to do business.
Written 26 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tilly I
Chester9 contributions
5.0 of 5 bubbles
Aug 2023 family
We went to Ruan Orchid with my family for a birthday meal and it did not disappoint. We loved that the prawn crackers are served with peanut sauce - it started the meal off splendidly! We then thoroughly enjoyed the chicken satay and stuffed chicken wings. I had the crispy noodles for main which was just divine, perfectly light and I really liked how the noodles went from crispy to perfectly soft in the sauce. Two of my family also had the pad Thai which smelt brilliant. All in all an amazing meal.
Written 29 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PaulBarrett98
Nottingham19 contributions
5.0 of 5 bubbles
May 2022 none
Ours was a serendipitous visit on a Tuesday night during a short stay in Chester. We came across this and thought it inviting. Given the amount of choice, and difficulty deciding, we opted for the set banquet. There was ample food across three courses. All of it was top notch South East Asian with a delicate balance of hot, sweet, savoury and sour flavours. Service was efficient; friendly, but not overfamiliar. The overall cost was reasonable and drink pricing was far from extortionate. The Gewurztraminer was an excellent accompaniment and saw us both through the evening. Definitely a place to return to when we are next in Chester.
Written 14 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AlbiLiscious
Derby23 contributions
4.0 of 5 bubbles
Apr 2023 family
Food was delicious and waitresses were kind and welcoming. Lost 1 star because I (a vegetarian) ordered a vegetarian Pad Thai and was served a chicken Pad Thai. However, the waitresses were mortified and apologetic (I had made it clear to them that I am a vegetarian) and it was taken off of my bill, after being replaced with the vegetarian dish. Would eat here again in a heartbeat, it was lovely.
Written 14 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Namaste
Chester16 contributions
3.0 of 5 bubbles
Dec 2023 family
We visited on the last Saturday of December. The food was average, but not spectacular. The toilets were notably filthy and did leave us wondering what the standard of hygiene is like in the kitchen… Our bill listed six drinks we hadn’t ordered. We spotted this before paying and the bill was quickly rectified, without any query or apparent surprise from the staff, which we found slightly odd.
Written 31 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RickChester
Chester258 contributions
4.0 of 5 bubbles
Jun 2021 couples
Excellent meal and such good value for money. Starters of sticky wings and crispy won tons were so tasty. The Thai Sea Bass was gorgeous and two big fillets was excellent value and cooked perfectly. Friendly service and would definitely recommend.
Written 21 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Shaun M
Chelmsford139 contributions
5.0 of 5 bubbles
Aug 2023 couples
This has instantly become one of my favourite restaurants in Chester. Myself and my partner had the 4-course Set Menu B for dinner (about £35 a head I believe) and had plenty of leftovers to take home. Ruan Orchid is a charming traditional Thai restaurant with attentive, friendly staff and, most importantly, excellent good. A very enthusiastic recommendation!
Written 4 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

S J
Chester35 contributions
5.0 of 5 bubbles
Mar 2023 friends
Excellent food and lovely staff. We had the lunchtime menu which was excellent value at £10 for 2 courses, delicious and a great price too. The only little criticism was that the drinks werea little pricey but can’t grumble as the food was reasonably priced. Definitely coming back.
Written 5 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

frogonajetski
69 contributions
5.0 of 5 bubbles
Feb 2022 none
My wife and I booked into here on a Saturday night (19th Feb) and were shown to a table upstairs. Everything about our visit was excellent. The service and staff couldn't have been better. The atmosphere was very good despite a party of 30 being seated next to us later in the evening (they weren't an issue at all). Best of all was the food. For starters we had the Chicken Satay and Crying Tiger followed by Tom Yam Soup, for mains we had a Chicken Massaman Curry and a special spicy King Prawn stir fry paste accompanied by a bottle of wine. All the food was tasty and cooked perfectly without fault and very reasonably priced. Our only complaint is that we are not local to enjoy this excellent restaurant on a regular basis. As mentioned all the staff were excellent but special thanks to one of the ladies, I think her name was Nida) who was particularly nice to talk to. Thanks all for a great evening.
Written 22 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julie R
115 contributions
4.0 of 5 bubbles
Jan 2023 friends
We had a meal for 14 and gave them our choices of banquet before. All of our group enjoyed the meal and the hostesses where attentive. The food was hot when served and they coped with the size of group. We chose 7 A and 7 B and it was lovely. We were impressed with the service on a Saturday.
Written 8 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-15 of 772
Best moderately priced restaurants
See all
Sponsored
The Oak Tree Pub & Grill
Bar • ££ - £££
Closed now
Chai Station - Vegetarian Indian
Indian • ££ - £££
Closed now
Fork and Flavour
Cafe • ££ - £££
Closed now
Rio Brazilian Steakhouse - Chester
Steakhouse • ££ - £££
Closed now
The Bird in Hand
Bar • ££ - £££
Closed now
Poco
Italian • ££ - £££
Closed now
Marmalade
Cafe • ££ - £££
Closed now
Pesto at The Yacht
Italian • ££ - £££
Closed now
The Bluebell Cafe at Barrowmore
Cafe • ££ - £££
Closed now
Moules a Go-Go
Steakhouse • ££ - £££
Closed now
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

RUAN ORCHID, Chester - Updated 2025 Restaurant Reviews, Photos & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

All Chester HotelsChester Hotel DealsLast Minute Hotels in Chester
Things to DoFlightsHoliday RentalsTravel StoriesCruisesCar Hire