We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ye Olde Custom House Inn

££ - £££
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Watergate Street, Chester CH1 2LB, England
+44 1244 324435
10:30 - 23:00
Closed now
See all hours
Sun 11:00 - 22:30
Mon - Fri 10:30 - 23:00
Sat 10:30 - 00:00
More Info
Add Photo Write a Review

118 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 116: English reviews
Rhyl, United Kingdom
Level Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 1 February 2017

A nice warm pub with a good selection of drinks. The pub is very clean and has a nice, unique layout. The Prosecco on offer was a big hit with my wife!

Thank Andy C
Dolgellau, United Kingdom
Level Contributor
54 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 30 January 2017

We called in for a quick bite to eat - at lunchtime on a miserable Monday, so no trouble finding somewhere to sit. The place is deceptively large inside, with lots of tables for two or four, and one or two nooks for couples who want to be alone. A varied menu at reasonable prices, and a very friendly welcome.... More 

Thank Albert H
Chester, United Kingdom
Level Contributor
266 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
Reviewed 30 January 2017

I've been to the Custom House many times for drinks with friends and its always been a traditional pub, good for a few drinks, but its been a while since I had any food here. We had originally planned to go somewhere else for lunch but because of delays in service, we decided to pay a visit to the Custom... More 

Thank Shantele72
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 28 January 2017 via mobile

Came for a bite to eat on a Saturday lunchtime to find that we pretty much had our pick of any table in the pub, which was great. A great selection of spirits, beers and soft drinks, and the guy who greeted us was really friendly and explained they were serving food all day, then showed us where the menus... More 

Thank macaronichees
Chester, England, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 22 January 2017

Traditional and cosy, Custom House is a great place to meet up for coffee, drink - Prosecco offer on a Friday is fab - or the lovely food. The menu is varied and the food is really good, sticky toffee pudding the best ever!! Love going for a late lunch before the evening crowds come in.

Thank Katy R
Worksop, United Kingdom
Level Contributor
110 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 30 December 2016 via mobile

Good old fashioned style pub. Called in for drinks after a meal elsewhere. Cheaper than other places in the area and not too busy. Beer was cold and the prosecco went down well. What more do you want from a pub?

Thank TravellingToothPuller
Handforth, United Kingdom
Level Contributor
84 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 19 December 2016

We dropped into this delightful pub on a recent weekend Christmas shopping trip to Chester. Lovely little place, lots of atmosphere and seemed very popular. Good choice of drinks, and the food menu looked very tempting. Will return on our next trip and will try the food!

Thank JPW753
Chester, England, United Kingdom
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 16 December 2016

We met up at 7.00 and went in to find a seat - a small sofa actually. Ordered some real ale which was well kept and clear. The pub was busy and some people were eating. The food looked inviting. The staff were helpful and I would look forward to going back to eat as well as drink.

Thank Mike W
Chester, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 December 2016

Visited this pub in October had a lovely meal and decided to book for Christmas night out with work friends was not disappointed we had a great night yet again lovely food great staff friendly atmosphere Daniele couldn't do enough for us we will definitely be returning

Thank 811robin
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 December 2016 via mobile

Came here again with family for home cook dinner.staff couldn't of been more attentive made a fuss of my children serve quickly. Excellent value for money more than enough food on the plate. Would definitely recommend to come here for food and drinks. With friends or my family again it's a must.

Thank Rachael W

Travellers who viewed Ye Olde Custom House Inn also viewed


Been to Ye Olde Custom House Inn? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Bar, British, Pub, Vegetarian Friendly
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Bar Scene
Open Hours
11:00 - 22:30
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 23:00
10:30 - 00:00
Location and Contact Information
  • Address: Watergate Street, Chester CH1 2LB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Chester
  • Phone Number: +44 1244 324435

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ye Olde Custom House Inn and other visitors
2 questions
Ask a question
Questions? Get answers from Ye Olde Custom House Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?