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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Wine Bar
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
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meals, features, about
Reviews (1,143)
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1,137 results
Traveller rating
548
287
134
85
83
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LanguageEnglish
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Traveller rating
548
287
134
85
83
Show reviews that mention
All reviews duck wrap burger pie prawns sunday roast great place to eat lovely lunch light lunch at lunchtime my mum visiting chester food was lovely cathedral races
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Reviewed 3 days ago

Whenever we visit Chester on a Saturday we always end up in duttons for lunch because we know the food will be excellant with a variety of choices. Staff are always friendly and the location of the restaurant is right in the middle of the...city centreMore

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 2 days ago

Thank you for taking the time to leave us a lovely review, Alan. It's always a pleasure to hear of our great team and food. We look forward to seeing you again very soon. Kind regards, Hannah Graham, General Manager

Reviewed 1 week ago

Absolutely perfect! Visited as a group of girls for food and cocktails on a birthday day out. Service was friendly and welcoming and the food and drinks were gorgeous! Really reasonably priced too. Will definitely be back!

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us fantastic feedback, Steph! We can't wait to see you soon. Kind regards, Hannah Graham, General Manager

Reviewed 3 weeks ago

Big shout out to whoever the chef was on Sunday 29th May (evening) as our Sunday Roasts were so tasty and delicious! We’ll definitely be returning on a Sunday again!

Date of visit: May 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 1 week ago

Thank you for taking the time to leave us lovely feedback, Joy! It's always a pleasure to hear of our great food, we can't wait to see you again soon! Kind regards, Hannah Graham, General Manager

Reviewed 23 May 2022 via mobile

I can safely say we will not be returning to Duttons and as Chester has many other good restaurants I would suggest you steer clear and go elsewhere too. My wife and I had a meal with friends on Saturday night prior to going on...to another venue. We were advised the table was required for another booking later. The delivery of our starters took quite some time and then there was a very long delay before the main courses were delivered, if fact we queried the waitress about the time to deliver the mains on three separate occasions. When the main courses were finished ,taken away and whilst the sweet menus were perused a very officious supervisor told us quite impolitely that we had to move tables ‘right now’. We explained the delays we had experienced but and again told to move straight away and to take our drinks with us. I requested the manager who came up to the table and again told us we would have to move despite being told of the delays experienced during our meals. She became argumentative stating there was no delays and she knew because it was registered on her till, we asked her why she was argumentative she argued that she was not, so clearly all six of her customers were lying. At this point we paid and left the establishment without the sweet course that the ladies were waiting for, it was clear that our custom was going to be better served elsewhere. I would say that this is not really a restaurant and is more like jumped up pub food as it is expensive for napkins, knives and forks to be dumped at one end of the table to be self distributed. The attitude of the senior staff was appalling.More

Date of visit: May 2022
Helpful?
Han G, General Manager at Duttons, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave us feedback, Peter. I'm sorry to hear of your poor experience with us, if you would like to discuss your visit with us further, I'd happily do so offline, please do get in touch. Kind regards, Hannah...More

Reviewed 21 May 2022

This restaurant is excellent food is very good and staff are so good.I would highly recommend this restaurant.

Date of visit: May 2022
Helpful?
Han G, General Manager at Duttons, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave us lovely feedback, Trisha! We hope to see you back again soon. kind regards, Hannah Graham, General Manager

Reviewed 20 May 2022

Chester races day it was very busy had light lunch Well looked after by Waitress Anita who was very attentive even thro it was busy Service great

Date of visit: May 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 20 May 2022

Thank you for taking the time to leave us a lovely review, Chris! It's always a pleasure to read of our great team. We hope to see you again very soon. Kind regards, Hannah Graham, General Manager

Reviewed 16 May 2022

I booked in here recently for a group of 14 of us on a Friday evening. Good menu choices, we had a prix-fixed menu, 2 course for £16:95 or 3 courses for £19:95. This was a great deal. Everyone had a lovely meal, with only...1 person sending a steak back (slightly overdone) which the staff dealt with very well.More

Date of visit: May 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 20 May 2022

Thank you for taking the time to leave us a lovely review, Gary! I'm sorry to read of an overdone steak, but glad that it was rectified quickly by the team. We hope to see you back again soon, whether it's with your friends or...More

Reviewed 9 May 2022

Excellent food and even better service. Drinks ordered and delivered to the table so quickly. Thanks.

Review collected in partnership with this restaurant
Date of visit: May 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 9 May 2022

Thank you for taking the time to leave us a great review, Peter! It's fab to hear of our great team and lovely food. We can't wait to see you again soon. Kind regards, Hannah Graham, General Manager

Reviewed 8 May 2022 via mobile

We wanted a quick bite to eat while we were shopping in Chester. We were passing and got talking to one of the members of staff outside. After reading the menu, we decided to go in. My friends had the lunchtime sandwich options and I...tried the seabass with polenta chips which was delicious. The staff were all really efficient and service was quick.More

Date of visit: April 2022
Helpful?1  
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 9 May 2022

Thank you for taking the time to leave us lovely feedback! It's always a pleasure to hear of great team and delicious meals. We can't wait to see you back again soon. Kind regards, Hannah Graham, General Manager

Reviewed 27 April 2022

Looking for a midweek evening meal whilst staying in Chester, walked in without booking, welcoming helpful staff. Lovely venue, exceptional food, great table service at reasonable prices.

Date of visit: April 2022
Helpful?
Duttons Chester, General Manager at Duttons, responded to this reviewResponded 9 May 2022

Thank you for taking the time to leave us a lovely review, Barry! I'm so happy to hear of your great experience with us, we can't wait to see you back again soon. Kind regards, Hannah Graham, General Manager

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Questions & Answers
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kazR123
11 September 2021|
Answer
Response from Chris J | Reviewed this property |
Frodsham Street Car Park (just down next to the Iceland store) would be nearest. Regards
0
Votes
Cheryl H
16 June 2018|
Answer
Response from TAY1411 | Reviewed this property |
Yes high chairs for young children not sure about the earliest time you can order lunch but it is well worth a visit
0
Votes
paulbB5859OG
14 December 2017|
AnswerShow all 2 answers
Response from ahickman6 | Reviewed this property |
Yes it’s suitable at a lunchtime It gets very busy in the evening
1
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Frequently Asked Questions about Duttons

Duttons is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4