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Service was good, surroundings and ambiance was as you would expect, our afternoon tea was both the gentleman’s afternoon tea and the original afternoon tea, I had written to inform them of a Diabetic option and they provided an excellent afternoon tea alternative, we were...More
We come every year before Christmas for afternoon tea. Sadly the service was extremely poor this year. Restaurant was by no means full and plenty of staff but couldn't seem to bring us anything. Table was booked (months in advance) for 2pm but didn't sit...More
We had a gift voucher for the Indulgent Afternoon Tea at the Arkle Bar and decided to visit last weekend. We were shown to a nice discreet little table with a small sofa just right for 2 people. Our coats were taken and we were...More
Really enjoyed our afternoon tea in the Arkle Bar. The welcome and service was first class, the server explaining the choices we could make. We decided on the traditional tea with delicious sandwiches, cakes and scones. The Arkle Bar has a lovely atmosphere, very relaxing...More
Lovely welcome on arrival. Very relaxing atmosphere. We were informed there were a couple of other options but we stayed with the traditional afternoon tea. Good selection of sandwiches, cakes and pastries and you could choose from a variety of teas and coffee. Very enjoyable...More
Nice environment and table service even when you are ordering a drink. Love the cocktails here and the atmosphere is busy but not overcrowded. Service can be a little slow at times but we prefer it when it’s not overbearing. Try the Posh Martini!!
After enjoying so many lovely afternoon teas in Chester we decided to try The Grosvenor Hotel as a treat. We had eaten in the restaurant before and it was lovely - the same cannot be said for their Gluten Free Afternoon Tea. We have rung...More
Dark room with no windows and no atmosphere. Coats not taken on arrival. No offer of refills on the hot drinks. When the drinks arrived, did not know which was hot water and which was tea. Serviette covering handle but it was still uncomfortably hot...More