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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Bar, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
Special Occasion Dining, View, Groups, Bar Scene
About
Puerto Lounge is in a great spot on the River Exe by the footbridge in the historic Quayside area, 10 minute walk from the city centre. We've a fantastic big terrace overlooking the River, just perfect for watching the world - and its kayaks, pedalos and swans - go by. Our inside isn't too shabby either; a big, funky open plan light and airy industrial space stretching right across our handsome historic building, with a surprising amount of nooks and crannies to call your own. We serve a great range of food and drinks (including full kids, gluten free and vegan menus) in this really relaxed, welcoming atmosphere with that cosy café essential - a big cloud of dangly tassel-y lightshades by the
PRICE RANGE
£4 - £14
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Bar, British
FEATURES
Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards
Reviews (368)
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365 results
Traveller rating
130
78
61
48
48
Traveller type
Time of year
LanguageEnglish
Traveller rating
130
78
61
48
48
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All reviews brunch burger ciabatta chilli vegan breakfast relaxed atmosphere quay
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Reviewed 2 days ago via mobile

Disappointing visit, chicken burger with smashed avocado was very disappointing no tomato or onion as stated and very little avocado 3 small chunks to be precise and by no means smashed chicken breast had been beaten to within an inch of its life so was...stringy and as a whole the burger was tasteless, sweet potato fries were drowned in salt yes ok if u like salt! Think we will stick to Newquay’s lounge which is by all accounts 100x better!More

Date of visit: May 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 weeks ago via mobile

Fabulous as always. It was very busy but service was still efficient and friendly. Great food and excellent cocktails. We love you Puerto Lounge. I declare “ya boo sucks” to the naysayers.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2024

Nice atmosphere, not too busy. The only staff member who stood out was Rachel who acknowledged us in a friendly way, checked we were happy with our meals once and acknowledged us again on the way out. Other staff seemed busy with each other and...we felt like an inconvenience. I'm not sure staff are trained in customer service anymore, it feels like they are left to it. One member of staff lighting candles reached across us to place a stained plate on our table, then returned to reach across us to place a candle on it. Bizarre!More

Date of visit: March 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024 via mobile

Delicious food with staff who catered to special requests. Easy ordering through the QR code on table and food and drinks came quickly. Variety of options on breakfast menu which makes it a ‘safe’ option for brunch as there’s something for everyone. Love that the...breakfast menu is served all day so no need to worry about timings. 20 min walk from city centre, but definitely worth it and a great choice if you’re in the area and don’t know where to go!More

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2024

I have been to Puerto Lounge a few times for drinks, and it has always been lovely. Last week, we decided to try their breakfast, and it was absolutely delicious! The staff is very friendly, and they are dog-friendly too. I really recommend it.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2024 via mobile

We went for the tapas Tuesday as a mid week treat. The offer is 3 tapas plates plus a glass of wine. We chose 3 each but they only had 1 out of 6, not good on tapas night. So we had to choose off...the main menu at full price. We asked if they would include a free glass of wine but they said no. Would not go again as it cost us double what we expected.More

Date of visit: February 2024
Helpful?
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Reviewed 12 February 2024

Very helpful lady when we arrived assisted us to a table with two toddlers and dog in tow which could have been a bit tricky food arrived quickly always a bonus when you have small ones. And cookie liked the free dog treats thanks

Date of visit: February 2024
Helpful?
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Reviewed 11 February 2024

Nice location but not great selection and the ‘homemade’ drinks were disappointing, 80% ice, literally a mixture of ice cubes topped with crushed ice. Not good value for money. The remaining hot drinks/coffee were served after the food so not great.

Date of visit: February 2024
Helpful?
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Reviewed 18 January 2024

No one greeted us at the door, tables were super dirty and there was no waitress just one bar staff member which seemed odd. My pink lemonade was absolutely lovely but the burger wasnt great, bacon was super fatty and no one checked back on...us. Was nothing like cosy club . Not sure if id go again .More

Date of visit: January 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 December 2023

Wow. Completely underwhelmed. If you own the Lounge bars please train your staff. Rude and thick. Not hard to take an order for two breakfasts a tea and a oat latte. Got a cold breakfast two coffees and as I am lactose intolerant a morning...on the loo cos they couldn’t even get the coffee order correct. For a fast expanding company they are forgetting the hospitality basics. Can’t recommend.More

Date of visit: December 2023
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Reviewed 13 December 2023 via mobile

My shakshuka was good, but my friends truffle chicken which I think was a Christmas special was poor and another friends patatas brava was cold and very visibly undercooked. Shouldn’t have left the kitchen. I persuaded her to ask for a replacement which she did,...no apology and no check back on any of our meals. Not like Lounges, they are normally great, although I haven’t been to this one for years.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puerto Lounge, General Manager at Puerto Lounge, responded to this reviewResponded 28 December 2023

Hi Jane, I'm sorry that your visit wasn't up to your expectations. We've passed this feedback onto the team and hope you try us again soon. Regards, Puerto Management

Reviewed 5 December 2023

Was a lovely experience amazing food and amazing service, specfcially by my waitress Brooke. friendly, smiley and so polite. Made sure i was always happy! deserves a raise! xxx

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puerto Lounge, General Manager at Puerto Lounge, responded to this reviewResponded 28 December 2023

Hi bigslay, Thank you for your lovely feedback, we have passed this onto Brooke! We do hope to see you again soon. Regards, Puerto Management

Reviewed 1 December 2023 via mobile

A lovely quayside setting in a restored warehouse with waterfront terrace. Traditional breakfast options and an exotic spicy shakshuka. Don't be put off by the long menu as it was all excellent and delicious. Breakfast rather pretentiously referred to as "brunch" but it was our...first meal of the day. 🇬🇧🇳🇿More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puerto Lounge, General Manager at Puerto Lounge, responded to this reviewResponded 28 December 2023

Hi Torbayaotearoa, Thanks for your lovely feedback, we do hope to see you again soon! Regards, Puerto Management

Reviewed 11 November 2023

We went for some lunch and we had such a great experience. A special mention to Fin who was super attentive, knowledgeable, friendly and quick to serve us. Makes such a change to your day when the service is impeccable which I’ve noticed other places...seem to lack these days. The food was also great value for money. Always can rely on the food at the lounges.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puerto Lounge, General Manager at Puerto Lounge, responded to this reviewResponded 27 November 2023

Hi Idalton74, Thank you so much for your lovely review. We do hope to see you again here soon! Regards, Puerto Management

Reviewed 20 October 2023 via mobile

I had the Miami breakfast and it was gorgeous. Super flavoursome! Best breakfast I’ve had in a while. Atmosphere and ambiance was lovely

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Puerto Lounge, General Manager at Puerto Lounge, responded to this reviewResponded 21 October 2023

Hi, Thanks for your lovely review. We hope to see you again soon. Many Thanks Puerto Team

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Questions & Answers
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Victor M
31 March 2017|
AnswerShow all 2 answers
Response from Puerto L | Property representative |
Hiya Victor We do indeed have wifi. Pearl
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PUERTO LOUNGE, Exeter - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Puerto Lounge

Puerto Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3