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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Indian, Fast food, Balti, Asian
Special Diets
Vegetarian Friendly
FEATURES
Delivery, Takeout
Reviews (80)
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80 results
Traveller rating
31
8
10
11
20
Traveller type
Time of year
LanguageEnglish
Traveller rating
31
8
10
11
20
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Reviewed 3 weeks ago

Food was absolutely stunning, can’t fault it, lovely staff and always helpful, wish there was more takeaways as genuine as this place♥️

Date of visit: April 2022
Helpful?
Reviewed 3 December 2021 via mobile

Why they call it a balti, nothing like a proper balti the only place to get one is Birmingham, they do not know how to cook Indian food properly down hear the meat is so tough I never eat so called balti or Indian curry...againMore

Date of visit: November 2021
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Reviewed 28 August 2021

Had a birthday CTM tonight and as per usual it was excellent, thank you to the friendly staff for the huge meal which was awesome. :-)

Date of visit: August 2021
Helpful?
Reviewed 25 August 2021

We ordered various dished by phone for 4 of us. meal arrived within 40 minutes and was very hot (temperature). Portion sizes were excellent and we all enjoyed it.

Date of visit: August 2021
Helpful?
Reviewed 3 April 2021

I have travelled the world, including India and have had many Indian restaurant and takeaway meals. Spice Merchant is by far the best takeaway Indian restaurant in the world and is up there with the best Indian food I’ve ever eaten in any restaurant anywhere!...Tonight’s king prawn korma and chicken tikka bhuna were incredible, the sag aloo excellent, and the rice and tandoori roti just sublime. Thank you, Spice Merchant xMore

Date of visit: April 2021
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Reviewed 3 September 2020

I had the wrong curry delivered tonight but called up and was replaced with the right one by the delivery driver straight away. Tasted great. Never been disappointed. Brilliant takeaway.

Date of visit: September 2020
Helpful?
Reviewed 9 May 2020

Just had our weekly takeaway was lovely and tasty cant find any bad and gave us a free sag a loo thank you spice merchant

Date of visit: May 2020
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Reviewed 2 May 2020 via mobile

Best Indian takeaway in the city, been coming here for years and never disappoint! Even when I ask for my order to be vindaloo hot, it never fails to be absolutely perfect! I used to live over the road but have now moved to the...outskirts of Plymouth and they are happy to deliver! Don’t go via takeaway/delivery apps, call direct !More

Date of visit: May 2020
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Reviewed 12 January 2020

We always have a takeaway from here and was never disappointed. Now they have added a little restaurant. We went for a meal on Thursday 9th January 2020 at 1700. Very tasty food. Need to sort out the music though!! Service was great and we...had a brilliant time. Need to make a little more space but other than that really cosy. If you are looking for something a little different I highly recommend this little out of the way restaurant.More

Date of visit: January 2020
Helpful?
Reviewed 5 January 2020

So I went on their website to make an order. I did so their website was a little bit Glitchy so I rang them with my order which I had down through their website. I told her my order and then ask for the price....The price you quoted me was different to the one online. I asked why she said they've changed their menus and it's different online. I asked if she could match the price because it's still online or should I order through their website because it would be cheaper. She refused to match the price and said I should go through the website. So I did so but exactly the same order in as before bear in mind I have to go through the whole order again the page doesn't say if you come off it. Lo and behold the price of them changes to the Price that she quoted me. Not the price I originally found online. I ring back up again and ask them if they changed it while I was re-ordering. The lady on the phone said yes. I was godsmack I asked to speak to the manager I got put on the phone to which turned out to be the ladies brother he then subsequently told me his sister could never have changed it. All in all dreadful customer service and just dreadful people why would you do that for somebody it was over £5 on over £50 order they should have just honoured it and not been. I won't say what I was going to say. Never go to these people please they are just rude. Also attached photos of the screenshot of them changing price.More

Date of visit: January 2020
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Frequently Asked Questions about Spice Merchant

Yes, Spice Merchant offers takeaway services.

Yes, Spice Merchant offers delivery services.

Spice Merchant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5