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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£3 - £12
CUISINES
Bar, British
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (319)
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318 results
Traveller rating
141
102
38
22
15
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LanguageEnglish
Traveller rating
141
102
38
22
15
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All reviews salad outdoor pool tlh complex hotel complex lovely lunch member of staff dine
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Reviewed 1 week ago

My friend Pauline and myself visited twice over the weekend as we enjoyed our lunch very much. Everything very fresh and served with a smile..

Date of visit: May 2024
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Reviewed 12 April 2024 via mobile

Very friendly service - good drinks selection on offer. Went for a smothered chicken burger that was scrumptious. Would definitely recommend.

Date of visit: April 2024
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Reviewed 28 January 2024 via mobile

Dropped in for a dip n dine session - no pre booking needed but this does mean you take a chance on how busy it might be. It was busy enough but not to affect our experience. We used the smaller pool area which has...some shallower areas, warmish. This also included the sauna and the steam room. The changing rooms have big family rooms and on paying you are provided a padlock for the lockers. The dip and dine was £48 for two adults and two children. £15 per adult and £9 per child with £9 redeemable off food and drinks for adults and children £6. There is a basic menu and then one that costs a bit more. I opted for the more expensive cheese burger and my wife the chicken - well worth it good portion sizes. The same could be said for the kids meals and they can with a side of veg. Whilst awaiting for the food I took the kids to the soft play area - nice addition as part of the package! Only downside for me is the now chargeable parking via just park app £4.70 for our visitMore

Date of visit: January 2024
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Reviewed 9 December 2023

Amazing customer service from James, Hanna, and the manager Elishia. They consistently go above and beyond to assist me wherever needed, as I am a disabled woman. Lovely coffee. The food, which is reasonably priced, is quick, fresh and really tasty. 10/10 service. Professional and...friendly. Can't recommend this place enough. I attend the gym several times a week and always look forward to my coffee after a workout. Awesome team.More

Date of visit: December 2023
Helpful?1  
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Reviewed 9 December 2023

The staff, service, coffee and food are all excellent. The staff are very helpful, the food and drinks are very tasty!

Date of visit: December 2023
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Reviewed 8 December 2023

The Aztec bistro is a fantastic place with great staff and lovely food.I must mention a young lad named named James who is very welcoming,charming and always goes the extra mile.I will definately keep coming.

Date of visit: December 2023
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Reviewed 3 December 2023 via mobile

As I am on a limited diet due to surgery I checked online there was suitable food, checked again on arrival ordered food. Actually not available. The only thing I could now have was soup with no bread. It arrived lukewarm and was disgusting. Several...of my party tasted it and all agreed it tasted like shop bought pasta sauce. It was bitter, sour, very acidic and had a very strange texture. Worst soup I have ever seen or tasted. Sent it back and watched the other 10 people in my party eat their meals, most of which were just mediocre.More

Date of visit: December 2023
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Reviewed 28 November 2023

Great if you are staying at the Hotel for morning coffee,afternoon tea and lunch. Staff very helpful.

Date of visit: November 2023
Helpful?1  
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Reviewed 26 October 2023

Dip and Dine wed 25/10..Terrible attitude and service. I heard the girl on the till saying "shes going to be f###### fuming" talking about a colleauge as she made a mistake! Waiter service appalling, plates just chucked in front of you, didnt even ask who...was having what meal ,didnt even speak.I am in hospitality, that is a terrible way to treat customers. Seems to be young people working over half term, but they need to be trained and told how to behave in front of customers,I will not be back and certainly will not be recommending to anyone.More

Date of visit: October 2023
Helpful?1  
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Reviewed 7 September 2023 via mobile

Visited Aztec bistro several times during my 6 night stay at TLH.. have to say I’m mostly impressed with the food offering, quality of food and the good value of the drinks. Although I’d like to see the staff clean tables better, especially outside. They...need to use sanitiser on the tables between guests and they need more cushions for the furniture. Equally the floor outside could do with regular sweeping. Where I sat on one visit there was ice cream and chips from a previous guest on the floor. Whilst most visits I just went for a drink.. on a few occasions I ate, The pizza was fantastic.. burger was also pretty good! 👍 Why close so early?More

Date of visit: September 2023
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Reviewed 10 August 2023 via mobile

Went to the bistro as part of the “dip and dine” offer. The outside seating is very nice and convenient, however, the food was very average as my burger was quite burnt and fries were too crunchy.

Date of visit: August 2023
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Reviewed 30 July 2023

Food was delicious - skewer & sirloin steak. But apparently we had the last sachet of salt in the whole complex! Asked if Jason Howard was singing tonight, who's that they said, don't know. Half an hour later Jason appeared, marvellous as ever.

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2023 via mobile

The Aztec has changed their menu and seem to have cut back on quality but not on price. Over £7 for a small basket of bread and no club sandwiches anymore, just lower cost options. My cheese sandwich had two square slices of processed cheese...in it. Jackets potato fillings are poor. No baked bean option and you had to pay extra for coleslaw. Spag Bol for about 14 quid had no mushrooms or cheese with it. Such a shame as it used to be a nice place to visitMore

Date of visit: July 2023
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Reviewed 4 December 2022 via mobile

Easily pre-booked for lunch via email and used our voucher with ease. Lovely atmosphere and food was great. We both had requests for our meals which were met spot on. It was a bit odd that a staff member started hoovering during the lunch service,...including coming right up to our table, but this was the only downside to the meal. Will definitely be back!More

Date of visit: December 2022
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Reviewed 23 November 2022 via mobile

Came here as part of wocher deal which included afternoon tea. We called hotel a week before to inform them we were vegan. Was told it would be passed on to aztec bistro. On arrival, we knew it would happen, we were told they couldn't...do a vegan tea which I understand. Francis told us to take our reserved seat and she would come over to us. Francis returned and offered us a 2 course meal from the resturant menu to compensate which was so unexpected. We were able to choose from a decent selection and was blown away with Francis and her amazing customer service. The meal was delicious. We did see the afternoon tea served to the couple next to us and it looked amazing, 3 tiers of yummies! On leaving resturant another young lady Ashleia approached us as she heard we had trouble getting a vegan breakfast at attached hotel. She said a member of staff had gone to reception and questioned why we weren't catered for. They were told they have to be requested 20 mins prior to service. We called hotel a week before but on our first breakfast was told vegan option not available. Thank you Francis & Aleishia for taking the time to understand. Top marks to you both.More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Sancha A
20 March 2015|
AnswerShow all 4 answers
Response from Customer Relati... T | Property representative |
Hello - if you have booked to stay on a dinner, bed & breakfast basis, then dinner will be taken in the hotel you are staying in. Maybe you you could try the Bistro for a lunchtime snack - personally I love the roasted... More
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AZTEC BISTRO, Torquay - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Aztec Bistro

Aztec Bistro is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4