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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, British, Vegetarian Friendly, Vegan Options
About
The Urban Reef is an informal bar, cafe, deli and restaurant located right on the beach. We have our own farm where we grow much of our own produce and we're passionate about local, ethical and seasonal food. We have some of the best views in the country right over the bay and are just a few metres from the sand. Cafe by day, and restaurant by night with our own in house baker and incredible coffee we look forward to looking after you any time of the day. We're fans of praise in public and criticise in private, so any problems, ideally email the owner Mark we'll always try to make things up to you. Any praise then please tell TripAdvisor and the world. All the best x
PRICE RANGE
£7 - £18
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
British
FEATURES
Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Reservations, Outdoor Seating, Seating, Wheelchair Accessible, Accepts Credit Cards, Table Service, Live Music, Waterfront, Beach, Dog Friendly
Reviews (2,607)
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2,580 results
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LanguageEnglish
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Traveller rating
1,165
647
287
254
227
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All reviews burger mussels cake upstairs restaurant sea front full english sea view booked a table boscombe seafront
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Reviewed 6 days ago via mobile

Had lunch here with friends. The location is good, right on the beach and the service was OK. My fish and chips were disappointing - the fish with bright yellow batter and the skin on chips oily and lacklustre. The hummus and pitta starter was...very basic with an inadequate serving of hummus for a small pitta sliced up on a large board. This place could be so much better!More

Date of visit: April 2024
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Reviewed 3 weeks ago

I am in Urban Reef almost every week. Great spot for coffee or breakfast. The waiters are very friendly especially Anna. She is lovely. I like this place and highly recommend it.

Date of visit: March 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2024

Hands down the best roast dinner I’ve ever had (apart from my own cooking!!) while eating out! Everything was perfect! From the cracking on the pork the roast potatoes the stuffing and all the vegetables…… have highly recommend to everyone I’ve spoken to and we’ll...be back this weekend too Compliments to the chefs 👍More

Date of visit: January 2024
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Reviewed 13 December 2023 via mobile

Visited here on a very busy Saturday lunchtime. Dog friendly which is great. Staff friendly, although at times a little slow, having said that it was very busy so an extra pair of hands would no doubt help them. Food was all good for all...four of us.More

Date of visit: December 2023
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Reviewed 12 December 2023 via mobile

Terrible customer service. Stopped during a walk along the promenade from BTown. Looked OK , ordered two coffees and thought about some food. 30+ minutes later no drinks despite three servers and other people being served . Told drinks were on their way waited another...10 minutes …..Got up and left . Plenty of other places to get a drink and food , not recommended.More

Date of visit: December 2023
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Reviewed 7 December 2023

A lovely atmosphere and excellent food, lovely helpful staff. Can recommend the Lobster Bisque and the Cappuccino

Date of visit: December 2023
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Reviewed 27 November 2023

Breakfast - we all had different things, each one had its own merits. Service was good, coffee was tasty and atmosphere was pleasant. Evening meal - we looked around at a few different places and settled on this one. The braised beef blade was delicious,...the whole sea bass was cooked to perfection too; just a couple of the items we enjoyed. The service was great, checking to make sure we were ok and if we needed anything. It was busy, but not packed out. Would recommend.More

Date of visit: November 2023
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Reviewed 16 October 2023 via mobile

We visited here for lunch whilst on holiday in the area. What a find. We picked it purely for its lovely location right on the beach but so glad we did. Staff were all brilliant, very attentive & made a fuss of the dog !!!!...And the food was really lovely. Yes, it’s probably a little expensive but of course you’ll pay a bit extra for location. It’s was worth it.More

Date of visit: October 2023
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Reviewed 25 September 2023 via mobile

Amazing place right on the beach. Went for lunch and sat out in the sun. They seemed a bit short staffed, but were all very nice and helpful. Yes, we did have to wait a bit but it was worth the wait. The food was...really good. We had squid, Korean wings and a chicken sandwich with chips. All very tasty and nicely presented. Will definitely return!More

Date of visit: September 2023
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Reviewed 13 September 2023

Visited today for lunch and overall it was a poor and vastly overpriced experience. We had to wait a long time to be seated but that would be expected in a particularly busy service (it was averagely busy). The staff were grumpy staff and seemed...to lack any motivation. The food was barely average, I ordered a roast vegetable pizza but the vegetable toppings were barely cooked at all; my partner had a chicken burger which was "fine" but overpriced for what it was. The pizza came from a different kitchen to the burger so arrived at different times (this is fine but no one thought to tell us this when we ordered). It took an age to catch someone's eye to get the bill and then a further 10-15mins for someone to bring it and pay. No one in this time offered to take our plates, or ask us if we wanted anything else or even how our meal was. The tip is also automatically added to the receipt so I had to ask not to pay it. Not worth the £38.75 our meal and drinks cost in total. AVOID - unless you want overpriced food and poor service at a beach location.More

Date of visit: September 2023
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Reviewed 12 September 2023

We had a brilliant corporate event, hosted by the amazing Anna. It was the perfect afternoon - friends and colleagues came to help us celebrate our company birthday. Food was great, drinks were cool and the location was simply stunning. Bournemouth looked at its very...best, as we had the upstairs terrace doors open and sat there looking out over the sea whilst catching up with everyone. Thank you Andy, Max and in particular Anna for ensuring the event went so smoothly.More

Date of visit: September 2023
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Reviewed 8 September 2023

Meh. Right from the start not a great experience. Service was poor, grumpy staff, apart from 1 lady. No other option to choose how you have your eggs? Which baffled me. It’s poached and poached only. Sausage was beige, mushroom was weird, like it was...microwaved? Bacon was tough and fatty. The actual poached eggs were like the ones cooked in cling film. Hash browns and beans were alright. Only one meal came out so had to wait for the other. Add to that the poor service and you have yourself quite an underwhelming time!More

Date of visit: September 2023
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Reviewed 5 September 2023

We're had a really good experience with our food and service, thank you Niki ! Also I'm not a vegetarian but my Asian salad was soo good 👍 highly recommended.

Date of visit: September 2023
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Reviewed 27 August 2023

This used to be my favourite place to eat and drink, great food, amazing service and vibe, sadly has got worse over the years We went for a brunch / breakfast on a Sunday, not too busy Serving staff were nice but not overly attentive,...I ordered a coffee with hot milk arrived with no milk, had to ask for hot milk, got cold milk, coffee contained some bits towards the end. After drinks were finished, staff did not clear or ask for refills The full English breakfast was £12 or so and rather underwhelming. Bacon small rashers over cooked, mushroom over cooked, poached egg watery, sausage and hash brown were tasty Pancakes were served for kids and were nicely presented also tasty Nice surroundings and amazing view, just not a great experience, value for money was poorMore

Date of visit: August 2023
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Reviewed 20 August 2023 via mobile

Very good location, good service but food is not that great. Had fish and chips which lacked basic seasoning and batter should have been very lightly coated so that it can be finished.

Date of visit: August 2023
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Questions & Answers
Ask a question
Worldlywise123
28 January 2020|
AnswerShow all 2 answers
Response from theurbanguild | Property representative |
We certainly are! All of our venues offer outdoor and indoor seating that's dog friendly :)
0
Votes
sukijin
9 August 2018|
AnswerShow all 4 answers
Response from fimfim21 | Reviewed this property |
Yes they can, you will not be disappointed. Staff are very knowledgeable and helpful. I had fish and chips recently and it was fab. We are there three times in total and had no problems at all. Enjoy x
0
Votes
annaspanna50
18 March 2017|
AnswerShow all 7 answers
Response from theurbanguild | Property representative |
Hey Anna, I know this is an old question now but we just wanted to update you that we now have tonnes of vegan - or as we call them, 'plant powered', options integrated into our main menu now. You can check it out on our... More
0
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URBAN REEF, Bournemouth - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Urban Reef

Yes, Urban Reef is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Urban Reef is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5