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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, After-hours, Drinks
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meals, features, about
Reviews (436)
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426 results
Traveller rating
131
106
66
56
67
Traveller type
Time of year
LanguageEnglish
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Traveller rating
131
106
66
56
67
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All reviews cakes fish chips coffee and cake nice lunch pier
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Reviewed 4 weeks ago

we visited twice over a weekend. once to get out of the rain & snack and another for lunch. quick easy menu. in and out type. service very quick and food was hoot when it arrived. we had the cake and hot drink deal, which...More

Date of visit: December 2020
Helpful?1  
Reviewed 6 November 2020

What a shambles. Not enough room for 2 more distance. Asked to move and the Security man wanted to fight my wife of 67 years. Threatened the manager he would leave if we didn't,t. We left and will never return. Cheap drinks but.....

Date of visit: October 2020
Helpful?
Reviewed 2 November 2020 via mobile

A great place to warm up on a cold Sunday morning, we were waiting outside watching the surfers in the sea when they opened and they let us straight in with a smile, the whole team seemed really positive and happy all be it a...More

Date of visit: November 2020
Helpful?
Reviewed 1 November 2020

Overall a good visit. The restaurant itself is very nice with an amazing ceiling. The staff were very good in particular our waitress who's name unfortunately I didn't get. She was young, quite short with blonde hair if that helps. All covid precautions in place...More

Date of visit: November 2020
Helpful?
Reviewed 29 October 2020 via mobile

Visited today and initially I was really impressed with their Covid measures. Signs everywhere, some quite funny and very clear - no mask no entry. Therefore was somewhat taken aback when a big strapping chap walked in with no mask and was not challenged at...More

Date of visit: October 2020
Helpful?
Reviewed 28 October 2020 via mobile

Absolutely fabulous service. Fantastic social distancing. Excellent cleanliness and sanitising. Gorgeous cake and hot chocolate. Friendly staff. Definitely worth a visit

Date of visit: October 2020
Helpful?1  
Reviewed 27 October 2020

We were served by a lovely young lady called Alex who was just superb. Managed to talk us into having double the amount of cocktails after having explained them to us. We didn't eat food here, but the portions was saw going past our table...More

Date of visit: October 2020
Helpful?
Reviewed 26 October 2020 via mobile

Went there for 2-4-1 cocktails and read my book. Had a lovely experience thanks to Miriam, welcoming at the door and recommending nice drinks. What a great asset to this place. Also nice COVID rules in place and great song playlist! Will come back soon!

Date of visit: October 2020
Helpful?
Reviewed 23 October 2020 via mobile

Good food, good COVID system! Track and trace, sanitiser at entrance, distanced tables, waiters in masks, disposable paper menus and a traffic light ordering system in place. Ordered 2 kids burgers and they were suitable for an adult. They devoured them and said they were...More

Date of visit: October 2020
Helpful?
Reviewed 20 October 2020

We were really let down by Key West. I booked afternoon tea for three online, for my friend's birthday. When we arrived we were told that the afternoon tea on the menu was only available for two people and not three. We explained that the...More

Date of visit: October 2020
Helpful?
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Questions & Answers
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ValerieS1481
12 October 2020|
AnswerShow all 2 answers
Response from gjborrowdale | Reviewed this property |
Yes I would to be on the safe side
0
Votes
bluesuzie1
3 November 2017|
Answer
Response from whereamI2day | Reviewed this property |
ring and ask but I think I remember seeing dogs there & a bowl of water being provided.
0
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Frequently Asked Questions about Key West
    How is Key West rated?
    Key West is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3
    • Atmosphere: 3.5