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Frankie & Benny's

Castle Lane West, Bournemouth BH8 9UW, England
+44 1202 548812
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  • Excellent31%
  • Very good23%
  • Average15%
  • Poor13%
  • Terrible18%
Travellers talk about
“ice cream” (7 reviews)
“ribs” (3 reviews)
Open Now
09:00 - 23:00All hours
Italian, American, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
££ - £££
Castle Lane West, Bournemouth BH8 9UW, England
All Details
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Reviews (260)
Traveller rating
Traveller type
Time of year

1 - 10 of 259 reviews

Reviewed 2 days ago via mobile

We were seated promptly upon entering, but from there on in things went downhill fast. We waited 15 minutes for someone to take our drinks order and then a further 20 minutes for them to take our food order. This was after twice walking over...More

1  Thank EmWestHo1974
Reviewed 1 week ago

Couldn't fault the staff... they were polite, friendly and well presented. That's why I didn't give it one star. So on to the food... I had a double cheese and bacon burger... and oh my days! the burger meat quality was poor... so was the...More

Thank Kim C
Reviewed 1 week ago

I visited this restaurant on a Wednesday evening, while in the area on business. First of all, I was seated, but no offer of a drink. From then, it took around 20 minutes before someone came to take my order. I ordered a simple pizza...More

1  Thank DavidTPtank
Reviewed 1 week ago

very nice food, very nice waitress she was very pleasant the only fault was a very rude manager ruined are time there as we left he said thanks for coming don't come back probably wouldn't now may go to another one HOW RUDE

Thank Kim R
Reviewed 1 week ago via mobile

Terrible food. It took over an hour and a half for the food to arrive. The waitress was trying her best to salvage the situation, as we weren't the only table having issues. Once the food arrived, it was awful. Hotdogs were raw, chicken wrap...More

Thank beckypayroll
Reviewed 5 weeks ago via mobile

Terrible and rude service. I ordered a burger without sauce and salad (boring I know) and when ordering the waiter muttered under his breath "there's always one". Upon receiving my burger, there was burger sauce in it. I politely told the server that I ordered...More

Thank Caitlin b
Reviewed 3 June 2017 via mobile

We ordered lasagne and calzone off the lunch menu. My husband had the calzone and he wouldn't have been happy to pay the full menu price for what he got, not much filling but was perfectly fine for £7 Staff were polite and attentive even...More

Thank Beckie88
Reviewed 29 May 2017 via mobile

My Husband, 3 month old baby and I had breakfast here. We had the Stateside Stacker & the Mixed berry waffle (we did share both) washing them down with an Americano & Latte. Having a 3 month old baby we were delighted to know that...More

Thank Hayley H
Reviewed 26 May 2017 via mobile

Lovely meal, attentive service We had a Kids free voucher which was nice My misses liked her steak, Would definitely return

Thank danzell
Reviewed 24 May 2017 via mobile

My wife and I went for an evening meal. Promptly shown to our seat by a polite and friendly young waitress. It was a quiet night at the restaurant. After giving our orders it took over an hour for our food to arrive but at...More

Thank amyschris
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Questions & Answers
Robin P
24 November 2016|
AnswerShow all 3 answers
Response from Anna A | Reviewed this property |
Oh when we where there...the music was at a ok level
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$37 - US$37
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special Occasion Dining, Child-friendly, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Castle Lane West, Bournemouth BH8 9UW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Bournemouth
  • Phone Number: +44 1202 548812
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