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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout
Reviews (45)
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Reviewed 23 December 2023

After hour and half and three calls it arrived cold and had to send back to China cottage who now won’t refund me and are rude and not helpful and not apologetic at all .Children left with no dinner and £40 out of pocket AVOID...AT ALL COSTS .More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2022

Ordered a few dishes for delivery and was very pleased! Chicken balls were massive and delicious, crab claws lush, Peking bean curd lovely. Singapore noodles were not vermicelli so different from what I was used to but were nice and fresh and had great flavour....Hot and sour soup one of best I've had. Delivered in good time and very good value!More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2022 via mobile

As always, delicious food from China Cottage. This is our go to place for Chinese, we've tried other takeaways and none are as good as here. Hot and tasty with free prawn crackers! Would recommend 100%

Date of visit: July 2022
Helpful?
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Reviewed 12 July 2022 via mobile

after driving five miles back to our holiday chalet i opened the main course roast prk dim sum (£6.50) and rice (£3.50) there was the equivalent of a 50p piece size of pork in ALL of the 3 dim sums collectively. yes its a 'first...world' problem (whatever first world means anyway) but i wasnt going to drive back, so i called today to offer the owner a chance to refund me or i would write a poor review, he just laughed and wasn't interested at all. locals and visitors AVOID. they really dont care about maintaining in form of consumer careMore

Date of visit: July 2022
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Reviewed 17 May 2022

Overpriced,greasy and generally tasteless. Service is very poor,phoned an order through which they got wrong and forgot to mention only accept cash in the shop. Uncrispy crispy beef with no sauce,pancakes stuck together and cold chow mein....complete waste of money

Date of visit: May 2022
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Reviewed 5 March 2022

Hi all pretty poor takeaway recently One of worse I've had used to be great sack new chief if that's the problem and get old one back No going back gutted feels like I've been robbed. Kind regards can't wait till Chung's kitchen opens up...again.More

Date of visit: March 2022
Helpful?
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Reviewed 19 June 2021

Given 1 star because I can't give it zero! The delivery driver pocketed our money and then lied to the restaurant owners & said we only gave him £2 tip!! They covered for him. Becareful handing over money to their delivery drivers, you could get...the one we did! Food is also overpriced and average. Would never recommend or use this restaurant again!More

Date of visit: June 2021
Helpful?
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Reviewed 18 June 2021

i paid for the food with pay pal, the driver asked for the money from my wife, she paid them plus a tip, the next morning we found out that we both paid for the food, the owner stalled on paying us back by saying...he had to wait for the driver to say if he had been paid cash by us, so I'm lying then? we have had food from this company for years and its good, but the delivery people are scammers and i would never recommend this company againMore

Date of visit: June 2021
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Reviewed 18 June 2021

The food is now amazing! Best Chinese outside of china. We tried eating from here before a few times and it was probably a below average chinese. What you'd expect with the cheapest jelly-like meat, thick artificial sauces and lashings of food colouring. (sorry guys!...It was a bit poor before..) BUT now in the last month we tried it again and they must have a new chef or something because it really was the best chinese I have had. Fresher ingredients, a better quality meat, everything tastes more authentic and even as close as possible to a healthy takeaway! Will be back to try more of the new menu Chicken steamed buns are nice and something different to try. Recommend the Wonton Soup to go with your main meal.More

Date of visit: May 2021
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Reviewed 10 February 2021

I have had chinese food from so many different takeaways but unfortunately this has to be the worst I have ever had. My curry tasted like a bag of sugar had been poured in, it sadly went into the bin.

Date of visit: February 2021
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Reviewed 1 November 2020

Placed an order online only to phone up to ask how it’s getting on as I’ve been waiting almost 2 hours only to be spoken to very rudely on the phone very poor poor customer service.

Date of visit: November 2020
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Reviewed 9 September 2020

Ok... you may have to wait 40 mins - 1 hour for delivery when they're busy but the food is first class, hot and delicious !!

Date of visit: September 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 September 2019

I am quite surprised with the previous reviews... as we had a delivery and the food was absolutely fabulous hot and tasty speedy delivery and friendly people...

Date of visit: September 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 February 2019 via mobile

We used to frequent this takeaway but don’t any more as the cleanliness standards leave a lot to be desired. It’s grubby, unkempt and to top it all off you barely get a grunt from the staff. All in all totally put off before you...even get to placing your order.More

Date of visit: September 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 October 2018 via mobile

It has been roughly half an hour since eating their food and I am already vomiting, they served us raw and stinking chicken. Picture attached as proof

Date of visit: October 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CHINA COTTAGE, Shaftesbury - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about China Cottage

Yes, China Cottage offers takeaway services.

Yes, China Cottage offers delivery services.

China Cottage is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 2.5