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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegan Options, Gluten Free Options
FEATURES
Takeout, Seating, Highchairs Available
Reviews (330)
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313 results
Traveller rating
224
57
23
3
6
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
224
57
23
3
6
Show reviews that mention
All reviews rainbow cake cupcakes cake and ice cream red velvet looked amazing slice maltesers bakery vegan lemon
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Reviewed 14 January 2021

My daughter and I come here for the atmosphere, the cakes and to chat. I prefer to avoid gluten where possible and there are always options to suit as well as vegan alternatives which taste just as good as the ordinary cupcakes (I've had the...More

Date of visit: December 2020
Helpful?
Reviewed 29 December 2020

Over the moon with the speedy service I got for a last minute birthday cake order for my housemate. Despite new tier 4 restrictions, Cloud 9 met my order request within 24 hours, ready to collect in time before they had to close their doors....More

Date of visit: December 2020
Helpful?
Reviewed 7 December 2020 via mobile

Lovely cakes and ice cream close to the city centre. Tray baked brownies and cakes are particularly good.

Date of visit: December 2020
Helpful?1  
Reviewed 23 October 2020 via mobile

Light, exquisite cakes. The children loved the hot chocolates and the cakes! In Brighton for three days and visited three times!

Date of visit: October 2020
Helpful?1  
Reviewed 28 September 2020

Fantastic Rainbow cake and cupcakes. Also a delicious cup of breakfast tea to wash it down. Will definitely return

Date of visit: September 2020
Helpful?2  
Reviewed 9 August 2020

We went to the shop in February to order a two-tier cake for our wedding in August 2020, we agreed for a red velvet and vanilla cake with strawberries on top and also inside the vanilla sponge (which has not been done), then chocolate drops...More

Date of visit: February 2020
Helpful?
Bugsymcwitt, Owner at Cloud 9, responded to this reviewResponded 12 August 2020

Hi, thanks for the feedback. I am sorry there was no strawberry's in the cake, i will look in to this. We are sorry about the delivery charge however as explained on the phone, your order was cancelled and a credit note was issued as...More

Reviewed 21 May 2020

During this COVID-19, I emailed Cloud9 to bake and deliver some cupcakes to my university daughter who was celebrating a birthday (miles from home and family) - exquisite lemon and raspberry vegan cupcakes,were delivered to her on her birthday! Goes above and beyond,this customer service,...More

Date of visit: May 2020
Helpful?
Reviewed 18 April 2020

Cloud 9 delivered a lovely red velvet cake for my daughter’s birthday. It looked beautiful in the photos and she was so thrilled. I really appreciated their offer to deliver during this difficult time. Thank you Cloud 9!

Date of visit: April 2020
Helpful?
Reviewed 8 April 2020

I have used Cloud 9 numerous times but this was probably the most important to me as I ordered cakes to mark the death of my father who died at the Martlets’s in 2014 . I wanted the nurses/ Drs to know they were and...More

Date of visit: April 2020
Helpful?
Reviewed 8 April 2020

Cloud 9 delivered a fantastic vegan birthday cake to my daughter last night as we are unable to be with her. Great service - cake looked amazing - I will definitely be buying from here again.

Date of visit: April 2020
Helpful?
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Questions & Answers
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NamiY11
12 March 2017|
Answer
Response from Emily M |
I need almond croissants
0
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Frequently Asked Questions about Cloud 9

  • Yes, Cloud 9 offers takeaway services.

  • Yes, Cloud 9 offers delivery services.

  • Cloud 9 is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4.5