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New Lotus

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107 Dyke Road, Brighton BN1 3JE, England
+44 1273 326336
Website
Today
17:00 - 23:59
Closed now
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Hours:
Tue 17:00 - 23:00
Wed - Mon 17:00 - 23:59
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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Brighton, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 23 April 2016

I have been ordering take-aways from the New Lotus for many years and have always been satisfied. Except for the times when you are suddenly, and without apology, put on hold for extended periods of time whilst in-store customers are tended to, the food has been good value for money and relatively tasty. However, over the last few months, things... More 

Helpful?
Thank hayleyw77
Brighton, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 February 2016

I have friends who have said the food here is good, but I ordered a veggie chow mein, and neither of the 8 of us wanted to eat the meal. The chow mein was almost served in a jelly coating? Very strange and tasted odd. I have heard the other food is good so will rate average but my experience... More 

Helpful?
Thank LennaPhoenix
Brighton and Hove, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 8 February 2016

Had been a semi-regular customer for a few years as it's my closest chinese takeaway but will NEVER go there again after the terrible service I received while trying to get a refund this month. After overcharging me £100 for an order (an honest mistake when imputting the amount on the card machine - i didn't notice either at the... More 

Helpful?
1 Thank spaghetti_57
Brighton, United Kingdom
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 October 2015 via mobile

This take away used to be restaurant quality, but I really don't know how they are running this place. Had to call them up to ask where the food was it turned up having waited and hour and a half. Soggy prawn and chicken balls, the chicken dish was mainly vegetables and really thick and sticky, the crispy beef was... More 

Helpful?
Thank Janice D
London
Level Contributor
71 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
1 of 5 bubbles Reviewed 17 April 2015 via mobile

I decided to use this take away as It was nearby and had my favourite dish so I thought why not. I was given an estimated time of delivery of about 45:50 minutes. They took 20 minutes longer than stated for 2 items! All could be forgiven if it was good. Sadly it was awful. No wonder the delivery driver... More 

Helpful?
Thank thescarletwoman
Brighton, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 December 2014

We're advised 45 mins for delivery. Waited over an hour and a half. No apology on eventual delivery. Food was stone cold and inedible. Extremely disappointing. Don't bother and save your money.

Helpful?
1 Thank M E
Brighton and Hove, United Kingdom
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 22 October 2014

ordered 2 meals last week, after an hour waiting rang to ask where my food was, told very rudely it was on its way, waited in full 90 minutes for sub standard food to be delivered. Have just read today that they have been awarded a zero star for food hygiene.This is the worst possible rating which means their hygiene... More 

Helpful?
1 Thank David M
1 review
1 of 5 bubbles Reviewed 5 October 2014

I ordered food last night. I got told 40-45 minutes my food would arrive. After an hour I called them up and without them asking for my address they said 10 minutes. I call half hour later after they said this and they said the driver only just left. Overall he was 1hour and 30mins late and charged me £2... More 

Helpful?
Thank Lararoseee
1 review
1 of 5 bubbles Reviewed 5 October 2014

Me and my friends unfortunately ordered from this excuse of a place last night. Firstly, they said that it would be 40-45 minutes, and on our receipt it claimed to have not charged for delivery. An hour passed by and we called them, they didn't ask for our address and claimed that the delivery was 'on it's way'. By the... More 

Helpful?
Thank Danielleprior
Brighton, England, United Kingdom
2 reviews
1 of 5 bubbles Reviewed 3 October 2014

Did the order wrong - meat instead of vegetarian. Laughed when I phoned them and let them know, told to bring it back to switch and then hung up on. When I went to switch the ignored the price difference, I asked why he hung up. Just to be told they're busy and then he walked away. Wow!

Helpful?
Thank Ben C

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Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    1 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    1 of 5 bubbles
Cuisine
Chinese, Fast food
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
17:00 - 23:59
Monday
17:00 - 23:59
Tuesday
17:00 - 23:00
Wednesday
17:00 - 23:59
Thursday
17:00 - 23:59
Friday
17:00 - 23:59
Saturday
17:00 - 23:59
Location and Contact Information
  • Address: 107 Dyke Road, Brighton BN1 3JE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Brighton and Hove  >  Brighton
  • Phone Number: +44 1273 326336

Questions & Answers

Questions? Get answers from New Lotus staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?