You all should be ashamed it's the least you can do!!!
We will avoid at all cost!!! Absolutely unacceptable rude behaviour.
I have never left a negative review ever but here it is.
We went to this Fish and Chip place called BANKERS on 28/5....Least to say the experience was distasteful, disrespectful and rotten, of course we will never return back.
We were 10 people 6 adults and 4 children, we asked for a table for 10 and we were cramped on a table of 6. We didn't mind as we were hungry and we just needed a place to feed the kids so we took that table.
We ordered the food and drinks after speaking to the waitress as we were running short of time and we wanted our food quick, till this point all was ok. The drinks arrived and then the food arrived on our table which was served to us by someone called JOE, we asked for some extra plates which he did but did not seem happy while doing his, our one of the main course was not delivered with the rest of the order so we waited patiently and when no one turned up we contacted the lady who took our order after 20 minutes of wait as no-one bothered to check on us. How the food was? Or do we need anything? A basic curiosity of a normal running restaurant which seemed too much of a ask what followed next.
So we were told, the chef has had an accident in the kitchen and he is preparing the dish again so we waited patiently again, by this time everyone else has finished the lunch and the last dish which we are waiting now for 40-45 minutes arrives. So JOE gets this dish again, we asked why it took so long? and the moment we asked he has a aggressive uncontrolled fit and he starts yelling and shouting and told us you should have asked? And his rant went on and on...we were stunned and shocked by his behaviour making a genuine situation so uncomfortable as everyone in the restaurant started looking at us and we're flabbergasted with embarrassment. We had kids with us and we were a group with 2 elderly people as well who were visiting us from a foreign country they were left dismayed by JOE’S action. We didn't understand the need of this behaviour and he kept on and on in between all on the table at some point tried to speak to him but he was furious with no reason but he kept yelling and was very disrespectful, we just returned the dish back as we didn't want to be there for even a single second. We asked politely again to speak to the manager and we were told that she only works Monday to Friday her name is Maria so there is no one whom we can speak too, the waitress kept apologising and she said he is having a bad day etc etc. So we paid all our bill and we left never to come back again.
This completely ruined our day and I think this is a very common practice here as I happen to read the other peoples reviews and they are on same lines. This place is in business with this attitude is appalling in it self.
The food is average and is acceptable but
The service is atrocious and it's hard to digest that in current days and age someone can shout at their paying customers and be aggressive and still gets away with this .
Absolutely unbelievable.More
