Robson's of Lewes

Robson's of Lewes

Someone from this business manages this listing.
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+44 273480654+ Add website
Hours
Sun
10:00 - 17:00
Mon
9:00 - 17:00
Tue
9:00 - 17:00
Wed
9:00 - 17:00
Thu
9:00 - 17:00
Fri
9:00 - 17:00
Sat
9:00 - 17:00
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
4.1 of 5 bubbles
Atmosphere
4.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£6.00 – £10.00
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Is this restaurant good for dinner?
About
Traditional family owned Coffee Shop specialising in home cooked cakes & savouries.Sussex Cream Teas served daily with homemade scones & cakes.
PRICE RANGE
£6.00 – £10.00
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.0
4.0 of 5 bubbles161 reviews
Excellent
82
Very good
44
Average
15
Poor
10
Terrible
10
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Pips J
24 contributions
5.0 of 5 bubbles
May 2021 solo
Fantastic cream tea, amazing raspberry milkshake all served by incredibly friendly and attentive staff. I highly recommend Robsons. An absolute must to anyone visiting Lewes. You will not be disappointed !
Written 26 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK R
Thankyou Pippa for your great review.Hope to see you again soon.Mark
Written 28 June 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jenny simpson
Uckfield5 contributions
3.0 of 5 bubbles
Jul 2023 friends
Busy Sunday in Lewes but we found the the Cafe, light, airy and peaceful. The food has always been good, and on this visit I just had soup with sourdough toast. The soup was good but the toast looked exactly like white sliced loaf. I queried this with the young man serving us, and he said 'no it is sourdough', the well known baker they say supplies them would, I think, be horrified. It was clearly NOT sourdough, nor even a nice rustic bread. As it was quite quiet it took a little time for menus to arrive. The service was friendly and efficient. A jug of water would be nice rather than just a glass of tap water at a time. I would go back again, but agree that the young staff did look like they were rather bored with the whole thing. I would go back again however, a little oasis of calm and good food at a reasonable price.
Written 17 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Many thanks for the review.I can assure you that is genuine sour dough bread we use albeit I appreciate it is not rustic.Prices for this type are at present prohibitive,we don't charge extra for it, but hopefully will soon come down in price . i have taken onboard your other comments & will be discussing them with the staff concerned. We really do look forward to seeing you again soon. Mark
Written 19 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Philip M
31 contributions
5.0 of 5 bubbles
May 2022 solo
There is nothing better than a full English breakfast on a Sunday morning. This is certainly the place to find that, with delicious sausages and proper bacon all served with mushrooms,beans,tomato, fried potato and toast. A large cappuccino complements this Sunday morning treat perfectly. Very friendly and efficient staff.
Written 22 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MAR0306
Many thanks for the great review.Look forward to seeing you again. Best regards Mark
Written 25 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

karen t
1 contribution
1.0 of 5 bubbles
Feb 2023 none
Invited a long lost friend to lunch today. Two other people in the whole place. Waitress said it’s been quiet all day. We ordered soup and a toasted cheese sandwich, water and a soft drink. We waited 40 minutes. Just about to walk out when the soup arrived stone cold, and the sandwich had no melted cheese in it. Just cold grated. Soup went back to be reheated. The place was very Smokey and made our clothes smell. We were offered free cake in recompense. We ordered two teas and two slices of cake. Both cakes were bone dry. Waitress went home. Our free cake turned out to be free tea, so we got two pots of free hot water. Thanks! By this point I was so embarrassed I just paid and we left. Goodness knows what the service would be like if you happened to be busy. Awful, and to the owner I’ve been seeing here for years, please cheer up when you wander about the place 🙄
Written 8 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK R
Thanks for the review & sorry that we got things so wrong on this occasion.The fact that you have been coming for years is perhaps testamount to the fact that we normally do get things right.If anything,judging by our reviews on Tripadvisor & Google we are on the whole,well received by our customers. We are busy most of the time,ironically we fell short when we were quiet,apologies again. On a personal note,I don't remember being there that day as i would have rectified things so that you would have left happy.After 26 years I still take pride in what we do & would not have wanted you to leave with negative thoughts.
Written 21 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ejs1985forever
Brighton and Hove3 contributions
2.0 of 5 bubbles
Apr 2022 friends
We popped in for lunch here, as not been for a while. Staff are lovely and a really nice atmosphere. However, My friend ordered a baked potato and was very disappointed that it was microwaved and not oven cooked as you would expect in a place like Robsons and for the prices that they are charging. Having run a sandwich bar myself previously, this was a fundamental rule for baked potatoes from our point of view and was rightly expected by the customer in terms of value for money. The sandwich I ordered was fine and the cakes here are wonderful but I feel that oven baked spuds not microwaved ones should be on the menu in a great place like this.
Written 2 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MAR0306
Thankyou for the review however I'm afraid you are mistaken regarding the jacket potatoes,In the 25 years i have owned Robson's we have never microwaved them they are always baked from raw in batches each morning in our conventional oven & then briefly microwaved when ordered to ensure they are piping hot. I'm glad you enjoyed the sandwich & cakes & I look forward to you coming back. Best regards Mark
Written 23 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KentishMaid52
East Grinstead121 contributions
5.0 of 5 bubbles
Mar 2022 none
We had afternoon tea here yesterday, which was excellent - in fact our grandson declared that the Lemon Drizzle cake was the best he's ever tasted (and he's our family expert on that subject!). All the food looked delicious and the sandwiches, scones and cakes served with the afternoon tea were of very high quality, with a good choice of fillings. We received a friendly welcome, and everything was immaculately clean and obviously well cared for. We would have no hesitation in recommending Robson's to anyone looking for a special place in which to stop for a bite to eat, and we will definitely return.
Written 29 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MAR0306
Thankyou for the lovely review.Look forward to seeing you again. Best regards Mark
Written 31 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rory M
1 contribution
5.0 of 5 bubbles
Sept 2021 family
Popped in with my dad early on a Wednesday morning. The staff were energetic, helpful and welcoming. On top of that the full English was absolutely fantastic. Great quality produced cooked to perfection and all at a very modest price. Can’t wait for my next visit!
Written 10 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK R
Thanks so much for the review I'm so pleased you enjoyed your visit.Mark
Written 10 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LH
1 contribution
5.0 of 5 bubbles
Jul 2023 family
I visited Robson’s on Sunday morning for a brunch with my family. The two staff members were prompt, attentive and friendly. Quick service too. They were brilliant with our orders - having different food requirements and allergies, we felt safe to have our breakfast here! Brilliant drinks and cooked breakfast with vegetarian and vegan options at a great standard and price. Will be back!
Written 21 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Thanks Libby for the lovely review.Hope to see you again soon. Mark
Written 15 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Catherine F
2 contributions
1.0 of 5 bubbles
Aug 2023 family
The full English breakfast was delicious but that is where it stopped... The female waiter servicing us purposefully ignored us and other customers and talked loudly about how she didn't want to serve us.. it became so bad that other customers walked out. We perceived, regrettably. She spent the entire time complaining right behind me about all the customers including us (we asked politely for ketchup). She continued talking to the other staff about her dislike of the customers as loudly as she could. The other customers all smiled sympathetically at each other as our meals became very awkward. When it came to pay she continued her rant to other staff as we waited patiently. One of the worst customer service experiences we have had in a restaurant. I understand dealing with the public can be trying at times but all the customers were very polite and she ruined what was a lovely meal for everyone.
Written 13 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Hi Catherine Please accept my sincerest apologies for the service you received on your visit.It fell well below what you would normally have expected & I can assure you that the staff who served you have been made fully aware of their shortcomings.My aim when starting the business 26 years ago was to offer outstanding customer service & in the main we have acheived this,hence still being here.Sometimes however we get it wrong as on this occasion & have to take action to put it right.Tripadvisor is a great tool for customer feedback,both good & not so good & my staff see every review so thankyou for posting yours. On a more positive note I'm pleased you enjoyed your breakfast & am only sorry that it was marred by the service you received.I hope you will perhaps give us another opurtunity to prove we are capable of better on your next visit to Lewes. Mark
Written 15 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

clarelondonnw8
London11 contributions
5.0 of 5 bubbles
May 2021 family
As always made to feel very welcome and 5 star service. Our lunch was plentiful and delicious - all hand made on the premises. Millionaires shortbread was just sumptuous - could have eaten more and the banana/white chocolate cake - yum! The perfect place for lunch/tea and all priced very reasonably. Highly recommend.
Written 30 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK R
Many thanks for the great review,hope to see you again soon.Mark
Written 1 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Philip M
31 contributions
5.0 of 5 bubbles
Sept 2021 none
this morning I popped in with my son for a coffee, and was tempted by the Full English Breakfast on the menu. Wow! this truly was the works, delicious sausages, bacon tomatoes, mushrooms, served with baked beans and a fried egg plus toast. The prices are very reasonable. Staff very friendly and attentive. Nice decor, with a nice little patio to sit out for some fresh air.
Written 9 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Edward S
London16 contributions
5.0 of 5 bubbles
Jan 2024 friends
Robson's of Lewes is coffee shop/cafe situated in the heart of Lewes. I visited with a group of friends, who were looking for somewhere to have some food before exploring Lewes. Robson's was the ideal spot and I would recommend it to anyone visiting the picturesque town. Prior to our visit I emailed the owner, Mark, to ask if we could make a reservation. Mark replied quickly and stated that although the cafe does not take reservations he would be more than happy to accommodate us. During our visit, Mark was a very welcoming and attentive host, offering excellent service. Considering we were a larger group, the food arrived within 15/20 minutes and was delicious - Robson's clearly use good produce and prepare it with TLC. I would go as far to say that it was one of the nicest 'full english breakfasts' I've had out in a while. The menu offers a range of items and Mark was flexible to any individual requests. Thanks Robson's - we hope to visit again!
Written 8 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Thankyou Ed for such a lovely review.It was a real pleasure to look after you & your friends & I'm glad you started your birthday celebrations at Robson's.Hope you enjoyed the rest of your day & we look forward to seeing you again.Best regards Mark
Written 10 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

h0lidayking
Lymington109 contributions
5.0 of 5 bubbles
Nov 2023 couples
We called in for a late lunch and were pleasantly surprised. We ordered a brie toastie and a sausage toastie on granary bread which we then shared. Nice sausages, lovely melted brie which was carefully toasted and served with a salad garnish. Mustard from a jar served with a spoon, not a squeeze bottle which was a refreshing change. Service was good, no delays despite being busy, tables were regularly cleaned. Good value for money too. Would recommend unreservedly.
Written 11 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Thankyou very much for the 5 star review.Hope to see you again when you next come back to Lewes.Mark
Written 18 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gareth N
Lewes41 contributions
5.0 of 5 bubbles
Dec 2023 family
Shopping with my mother in law we decided to stop for lunch. The seating area is in the back of the building so you’re hidden from passers by which I like when eating. The staff were very polite and friendly, very attentive to my mother in law and didn’t mind the mess she made. Her illness means she’s not always tidy with her food. The food was excellent, 2 soup and a jacket potato. Well presented. And the cake to follow, well it really is home made by the lady Skye, and it is fabulous! Visiting Lewes? Then forget the run of the mill coffee shops, don’t miss this!
Written 14 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Thanks Gareth for the lovely review.Mark
Written 18 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Plattypuss52
836 contributions
4.0 of 5 bubbles
Mar 2023 couples
Better on inside than outside. The shop part as you enter looked a bit basic but walking into the restaurant upstairs it was light airy and welcoming. We only wanted a cream tea which was good but felt it could do with a bit more jam and cream. Friendly, efficient service. Try it , you won’t be disappointed but look beyond the shop .
Written 3 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK ROBSON
Thankyou for taking the time to post a review.You are right people are often surprised by what lies beyond the front section,we also have a downstairs seating area which is light & airy.Next time do please ask if you would would like more cream & jam with your scones. Best regards.Marki
Written 10 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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ROBSON'S OF LEWES - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

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