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Cafe Rouge Cheltenham

31 - 41 The Promenade, Cheltenham GL50 1NW, England
+44 1242 529989
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Overview
  • Excellent40%
  • Very good29%
  • Average14%
  • Poor9%
  • Terrible8%
Travellers talk about
“moules” (10 reviews)
“pate” (9 reviews)
“duck” (18 reviews)
Closed Now
All hours
CUISINES
French, Cafe, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
31 - 41 The Promenade, Cheltenham GL50 1NW, England
All Details
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Reviews (750)
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171 - 180 of 746 reviews

Reviewed 12 January 2017

From the outside, this Cafe looks very inviting but don't be fooled! The food is less than mediocre and we felt sorry for the waiting Staff, which was very helpful and polite.More

Thank Dario R
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 14 January 2017

We value all feedback so thank you Dario for reviewing your recent visit. We are sorry to hear on this occasion the food was not to the usual very high standard of this restaurant. I am unable to provide a more detailed response, as you...More

Reviewed 10 January 2017 via mobile

The café rouge is a gorgeous restaurant on one of the most bustling streets of Cheltenham, you could really feel like you were stepping into a French scene with the decor and menu too. We were served by a French waiter who had that classic...More

1  Thank Jax B
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 29 January 2017

Thank you Jax for your positive feedback, we are very happy to read you enjoyed your meal, the service and ambiance during your recent visit. It is so important to give praise when it's due, so thank you for reviewing your visit and allowing us...More

Reviewed 9 January 2017 via mobile

My daughter booked Cafe Rouge for New Years Eve ..we were visiting the area for the weekend ...we pre ordered our meals online could not have been easier...upon arrival the staff were incredibly friendly and welcoming ...the atmosphere was beautiful and relaxed ...tables were not...More

1  Thank Darcey008
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 15 January 2017

Hi and thank you Darcey for letting us know of your New Year's Eve celebrations. We are delighted to hear you chose to celebrate with us and had a wonderful evening ! Thank you once again, we do hope to see you again. Best wishes

Reviewed 9 January 2017

Looking for somewhere for a quick and light breakfast. I had pain au chocolat and a hot chocolate, which was good value at £2.95. My son had eggs benedict with spinach which he enjoyed. Restaurant is well situated in the middle of Cheltenham.

1  Thank Mark P
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 12 January 2017

Thank you Mark for your feedback - we are pleased this was a good choice for breakfast for you and you both enjoyed your meals. Thanks again for letting us know. best wishes. We hope to see you again soon. Best wishes

Reviewed 8 January 2017 via mobile

We called in Cafe Rouge on a busy lunch time expecting a wait for a table, we try to use the restaurant where ever we are, and we were immediately given a good 4 seater table, not the double that's near the toilet thank goodness....More

1  Thank WhitedogFfred
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 12 January 2017

Hi and thank you for taking the opportunity to review your recent visit with us. We are delighted to hear this recent visit was a good an experience as your previous ones with excellent service and good food. Thanks again for letting us know, it's...More

Reviewed 8 January 2017

This week we had a lovely meal, we had steaks and the food was cooked very well. However it really annoys me when the food is not presented well and some of the food is not at the right temperature. I know you should send...More

Thank Mike V
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 9 January 2017

Thank you Mike for taking the time and care to let us know of your recent experience with us - we value all feedback and I will most certainly forward your comments to the area manager to address with restaurant manager at this particular site....More

Reviewed 6 January 2017

Ate with a group of friends on a busy Friday lunchtime. Were seated upstairs which I always prefer to downstairs which can be hectically busy. New dishes on the menu - good to see some more vegetarian options. Friendly service and we all really enjoyed...More

1  Thank VeggieElaine
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 28 January 2017

Thanks for taking the time to let us know of your recent visit - great to hear you all enjoyed your meals and the friendly service during your visit. It's always great to hear when we get things right, and it certainly sounds like the...More

Reviewed 6 January 2017 via mobile

Really nice food, slow cooked duck and steak was cooked really nice, nice atmosphere, staff couldn't do enough for us. Robi served us all evening was very polite friendly and helpful. Highly recommend. :-)More

1  Thank John C
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 28 January 2017

Thank you John for your feedback - great to hear you enjoyed your visit and were well looked after by Robi. It is so important to give praise when it's due, so thank you for reviewing your visit and allowing us to recognise the teams'...More

Reviewed 4 January 2017

We came for lunch (table of two) without booking and were seated promptly and orders taken very quickly. We did not wait long for food; sirloin cooked very nicely although more rare than the requested medium rare - but this did not detract from the...More

1  Thank finewinedine442
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 24 January 2017

We couldn't be more delighted to receive your feedback - great to hear you enjoyed your lunch with us ! Thanks once again, we look forward to welcoming you back again Best wishes

Reviewed 4 January 2017

We eat here a lot because it is always excellent service and excellent food at any time of the day! Whatever meal you choose here from breakfast to dinner it's perfectly cooked and actually the best breakfast you can get in Cheltenham! The Beef Bourguignon...More

1  Thank Jill O
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Cheltenham, responded to this reviewResponded 24 January 2017

Jill - thank you for your great review. All the team at Cheltenham will be thrilled ! It is so important to give praise when it's due, so thank you for reviewing your visit and allowing us to recognise the teams' commitment to delivering great...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$34
Meals
Drinks, Breakfast, Lunch, Dinner
Restaurant features
Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Outdoor Seating, Seating, Waitstaff
Good for
Groups, Kids, Romantic, Business meetings, Special Occasion Dining, Child-friendly
Open Hours
Sunday
09:00 - 22:00
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 22:00
Location and Contact Information
  • Address: 31 - 41 The Promenade, Cheltenham GL50 1NW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: +44 1242 529989
Description
Beautifully designed with vintage Paris maps twinned with Annecy mirror artwork, surround the upstairs skylight. The restaurant also displays a riding hat wall feature, in the colours of the French flag - giving a nod to Cheltenham's history of racing. Our terrace, situated in the centre of the promenade, seats up to 70 people and is the perfect place to watch the world go by over a glass of one of your favourites. Located in the heart of the city and housed in a beautiful listed building, our restaurant also boasts a first floor balcony seating area for up to 30 people and the top floor can be hired out for large parties, celebrations or meetings. Book now or speak to us for more details.
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