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Bella Italia Cheltenham Promenade

23 Promenade, Cheltenham GL50 1LE, England
+44 1242 577417
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  • Excellent43%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible7%
Travellers talk about
“pizza” (41 reviews)
“pollo” (4 reviews)
“carbonara” (9 reviews)
Open Now
All hours
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
23 Promenade, Cheltenham GL50 1LE, England
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Reviews (346)
Traveller rating
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Time of year

1 - 10 of 346 reviews

A TripAdvisor Member
Reviewed 3 days ago via mobile

My boyfriend takes me out for lunch on my break at work and we always end up here! We usually get served by Martin and he has excellent customer service! I am a coeliac and I have never had trouble finding something tasty to eat!...More

Thank A TripAdvisor Member
Reviewed 1 week ago

Busy Saturday...Decided to go for Italian, so my friend and I we visited Bella on the Prom as I visited it before and I had a nice experience. This time I went for a Luganica Pizza, I vote it 10+ , my friend went for...More

Thank 562ils
Reviewed 1 week ago via mobile

My wife and I wanted a light lunch so sat at a table outside next to the entrance, where about a dozen other customers were eating at three or four tables. There were two waiting staff rushing around, and it looked reasonably busy inside. We...More

Thank jerseyman1
BI Guest Experi... S, Guest Relations Manager at Bella Italia Cheltenham Promenade, responded to this review

Hi, We are sorry you and your wife felt ignored! This is not an example of the outstanding customer service that we pride ourselves on and we are sorry your visit wasn't what we'd hoped. Thank you so much for your feedback. We will be...More

Reviewed 1 week ago

Second time I have visited this place with a groupon offer. The food is fine, particularly for a chain. What they must have right is their staff training. Served by 2 different people, both were utterly charming and delightful. Could not have wished for better...More

Thank Mike B
Reviewed 2 weeks ago via mobile

We had dinner here. The bread was stale. The lentil mushroom pasta dish was underwhelming and I couldn't taste the mushrooms. Not recommended, I wouldn't go back.More

Thank Maxmax_o
BI Guest Experi... S, Guest Relations Manager at Bella Italia Cheltenham Promenade, responded to this review

Hiya, Thanks for your feedback and we are sorry to hear that your dishes were not the fresh, authentic Italian cuisine we strive for. We pride ourselves on all dishes and are sad to hear that the Lenticchie didn't live up to our usual outstanding...More

Reviewed 3 weeks ago via mobile

Second time here within a month... what can I say? Food excellent to say the least Kasia definitely an asset to the company remembered the food order with no problem. Will certainly be returning. Thanks guys for a great meal 👍🏼

Thank Lynda W
Reviewed 3 weeks ago

Since this Bella Italia underwent refurbishment about a year or so ago, the food has been really good. There's a good menu with some veggie and gf options plus the usual children's menu. They will also do many of the normal menu pasta dishes as...More

Thank safarimum
Reviewed 3 weeks ago via mobile

We had various pizzas, a calzone, a spinach and ricotta lasagne with salad and skinny chips as sides, followed by ice cream; all were most excellent. Drinks were a tad expensive but there was a great atmosphere and service was quick.

Thank K D
Reviewed 4 weeks ago via mobile

We were served by Martin and i can not fault his service. He knew exactly when to come around and provided excellent recommendations. The foot was brilliant and the price wasn't too extravagant either. I would definitely recommend coming here for a treat or every...More

Thank Aero P
Reviewed 4 weeks ago

Visiting Cheltenham for the first time today, we went into Bella Italia for lunch. As always, the food was excellent and Rafael (our waiter) was terrific. His manner and professionalism was marvellous. The food was great value for money and, three hours later, I am...More

Thank Jan R
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Nearby Attractions
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.10 miles away
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.17 miles away
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.19 miles away
Questions & AnswersAsk a question
Sallie B
Hello I have a 40% off mains voucher. Can I use this on May31st? Do I get a 40% reduction on the main meals for all four adults with one child using children's menu? Sallie
28 May 2016|
Response from BI Guest Experi... S | Property representative |
Hi Sally, Sorry to miss your query! Without knowing which voucher you had exactly, we couldn't say.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$21
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: 23 Promenade, Cheltenham GL50 1LE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: +44 1242 577417
  • E-mail
Bella Italia Cheltenham Promenade restaurant offers delicious Italian food at great prices. The dining room is a relaxed affair, decked out in the Bella Italia signature style and is always buzzing with hungry locals. Just around the corner from the Regent Arcade, it is the perfect retreat from a hard day's shopping. The menu is wide and varied and offers tasty pizzas and pasta as well as main courses such as chargrilled sirloin steak and baked chicken breast topped with mozzarella and smoky bacon and tomato sauce. The all Italian wine list matches the menu perfectly and the beers are imported direct from Italy.