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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
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meals, features, about
Reviews (511)
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Traveller rating
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All reviews brunch cakes carrot cake soup poached eggs corinium museum great place for lunch lovely cafe great coffee visiting cirencester hot drinks atrium slice dogs cappuccino
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Reviewed 1 week ago

Lovely visit! We came for Easter Monday for a chilled coffee and they were absolutely packed but an amazing South African guy (think he was a manager - we didn’t catch his name unfortunately) served us and took the time to look after us despite...him always being on the go. Definitely would recommend - especially if he is working!! Also the Hummingbird cake is a must buyMore

Date of visit: April 2024
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Reviewed 14 February 2024 via mobile

Was in Cirencester on business, so we popped out for lunch, was recommended here. Great food and fantastic area covered outside. Had a greet brunch breakfast, amazing sausages well worth a visitMore

Date of visit: February 2024
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Relish Group, Owner at Jacks, responded to this reviewResponded 3 weeks ago

Thank you for visiting us in Cirencester and for your great review! We're delighted you enjoyed our brunch breakfast and amazing sausages, as well as our covered outdoor area. We aim to provide a memorable dining experience, so it's wonderful to hear we hit the...More

Reviewed 22 January 2024

We ate here over the weekend and though it was fab! Staff were lovely and helpful - service was very quick and food was delicious - I had a cheese and ham toastie and my husband the breakfast bowl, not over priced either what more...could you ask for? Would definitely go again :)More

Date of visit: January 2024
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Relish Group, Owner at Jacks, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your visit over the weekend was fabulous and that both the cheese and ham toasties and the breakfast bowl were to your liking. It's great to...More

Reviewed 18 January 2024

Normally our go to place in Cirencester for breakfast as previously had very good brunch bowl. Now its just a tarted up greasy fry up with cheap ingredients. Standards and quality have slipped and staff would rather chat with each over than interact with you....Very cold inside heated by a very small heater. Shame they have changed what was a good menu and quality food.More

Date of visit: January 2024
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Relish Group, Owner at Jacks, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your recent visit didn't meet the high standards you've come to expect from us, especially since you've enjoyed our brunch bowl in the past. We appreciate you...More

Reviewed 13 November 2023

We came to Jack's after our visit to the excellent Corinium Museum two doors down. This coffee shop serves excellent lunch and is accessible to someone with a walker (I'm not sure about someone with a wheelchair). My marinated chicken was really fantastic and my...wife loved her meal (I don't remember what she had). My wife also ordered a cake desert (once again, can't remember what it was...), and she said it was excellent. And it's a very nice environment, too.More

Date of visit: November 2023
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Relish Group, Owner at Jacks, responded to this reviewResponded 6 December 2023

Thank you for stopping by Jack's after your visit to the Corinium Museum! We're glad to hear that our accessible space accommodated your needs and that you enjoyed our lunch offerings, especially the marinated chicken. It's great to know your wife loved her meal and...More

Reviewed 9 November 2023

I previously left Jacks a 4 star rating, but that was back in 2021. Since then we've been back quite a few times and it was so popular you would have to book a table but those days are long gone. We popped in on...Sunday morning for breakfast and were surprised how quiet it was but soon found out why. The menu offers very little choice, gone the waffles, just a breakfast bowl (basically full English) or a small selection of rolls. We ordered a bacon roll and sausage roll - first thing we noticed was the previously high quality sausage and bacon had been replaced by cheaper alternatives. Coffee wasn't as good either. Whilst the quality has gone down the prices haven't. This used to be a real little gem but sadly we won't be going back when there are other and better value options available in the town.More

Date of visit: November 2023
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Relish Group, Owner at Jacks, responded to this reviewResponded 13 November 2023

Thank you for taking the time to share your feedback and for being a loyal customer of Jack's over the years. We are truly sorry to hear that your recent experiences have not lived up to the high standards we once set. It's disappointing to...More

Reviewed 29 October 2023

Lost its shine-soggy half cooked/nearly burned waffles and undercooked bacon. Chilly inside. Friendly staff as ever.More

Date of visit: October 2023
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Relish Group, Owner at Jacks, responded to this reviewResponded 30 October 2023

Thank you for taking the time to share your feedback. We sincerely apologise for the experience you had with our food quality and the temperature inside our Cafe. It's concerning to hear that the waffles and bacon were not up to our usual standards, and...More

Reviewed 24 October 2023 via mobile

A 40 minute wait for a small slice of cheese on toast. (Rarebit). Nice guy at the counter, but I wouldn’t rush back, but explore other options first.More

Date of visit: October 2023
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Relish Group, Owner at Jacks, responded to this reviewResponded 30 October 2023

Thank you for sharing your feedback with us. We apologise for the extended wait you experienced, especially for our Rarebit. We're pleased to hear positive remarks about our staff at the counter; however, we understand that timely service is crucial to a pleasant dining experience....More

Reviewed 2 October 2023 via mobile

Bustling cafe with a nice atmosphere. Lovely brunch menu; a bit unusual which is nice to see. Service was quick despite it being so busy. Coffee was excellent and the food was good. I had the salmon brunch bowl. I still felt hungry after however...(and it was £12.50). I think maybe offer hash browns and toast with the bowl ? Nice children’s menu. There was a constant queue for the 1 toilet which was a bit off putting.More

Date of visit: October 2023
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Relish Group, Owner at Jacks, responded to this reviewResponded 30 October 2023

Thank you for taking the time to review our café. We're thrilled to hear that you enjoyed our atmosphere, unique brunch menu, and efficient service, especially during our busier times. It's always rewarding to know that our coffee and food met your expectations. We genuinely...More

Reviewed 1 September 2023 via mobile

Nice little stop for a coffee and a treat. Good selection of food and drink. It was fairly busy and perhaps understaffed as lots of the tables needed clearing/cleaning but would go again.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Relish Group, Owner at Jacks, responded to this reviewResponded 30 October 2023

Thank you for taking a moment to share your feedback. We're delighted to hear that you enjoyed our selection of food and drink. It's our goal to create a pleasant atmosphere for everyone who stops by. We genuinely appreciate your understanding regarding the state of...More

Reviewed 31 July 2023

We called in for a cup of coffee in the late afternoon. The staff were welcoming and friendly, even though they were getting ready to close. The coffee was freshly made and tasted very good. Even though we didn't have one, the cakes on display...were delicious. As we had our dog with us, we sat in the covered courtyard area which was very pleasant.More

Date of visit: July 2023
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Reviewed 24 June 2023 via mobile

An excellent first time visit, the staff were friendly and the food was fantastic! We will definitely be visiting again!

Date of visit: June 2023
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Reviewed 7 May 2023 via mobile

Jacks is a really stylish cafe with comfortable seating, spacious and lovely decor. The staff were friendly and efficient, the food and drinks were amazing. My cappuccino was delicious and hot, and stylishly finished. We had brunch bowls, the sausage and bacon were absolutely delicious...and we can’t wait to go back next time we are visiting our friends In Cirencester. Would recommend to everyone.More

Date of visit: May 2023
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Reviewed 21 April 2023

Fabulous cakes and very good coffee in a lovely setting. Recommend the carrot cake and the caramel layer cake Staff were very friendly too.

Date of visit: April 2023
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Reviewed 3 April 2023

Both coffees luke warm. Husband just downed his which was a little disappointing given the price but on mentioning the temperature of mine to a member of staff, a further drink was brought out and almost chucked at me. No apology. Husband even commented to...me about how rude the service was. Won’t be returningMore

Date of visit: March 2023
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Questions & Answers
Ask a question
Lynedoch13
10 August 2017|
Answer
Response from 137Sue_s | Property representative |
Hi and thank you for your observation. We are currently shifting Jacks menu after extensive research and what the customers are buying. We will be adding to the menu so keep an eye.
0
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Lauren E
24 July 2017|
AnswerShow all 4 answers
Response from 137Sue_s | Property representative |
Yes you are. Call the cafe on 01285 640888 We look forward to seeing you.
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JACKS, Cirencester - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Jacks

Yes, Jacks offers takeaway services.

Yes, Jacks is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Jacks is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4