Lucy's Tearoom and B&B

Lucy's Tearoom and B&B

Someone from this business manages this listing.
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+44 1451 830000+ Add website
Hours
Sun
9:30 - 16:00
Mon
10:00 - 16:00
Tue
10:00 - 16:00
Wed
10:00 - 16:00
Thu
10:00 - 16:00
Fri
10:00 - 16:00
Sat
9:30 - 16:00
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles
Travellers' Choice 2023

RATINGS
Food
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
4.4 of 5 bubbles
Atmosphere
4.4 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£2.00 – £12.00
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
meals, features
Can a gluten free person get a good meal at this restaurant?
About
Lucy's Tearoom is a traditional, family run, English tearoom and B&B which prides itself on high quality, local produce. From home cooked brunch, to delicious light lunches and freshly baked scones, cakes and cream teas, there is something for everyone. Sit in our bay window with a fresh coffee for a spot of people watching, or by our fireplace with a bowl of homemade soup, or in our courtyard garden with a 'Stow Special Cream Tea' served on a tiered cake stand- it is your choice!
PRICE RANGE
£2.00 – £12.00
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch, Drinks
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Accepts Credit Cards, Table Service, Gift Cards Available

Reviews

4.5
4.5 of 5 bubbles1,157 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Lucy's Tearoom and B&B presents a quaint dining experience that garners appreciation for its charming atmosphere and picturesque window views, often described as pleasant by guests. While the homemade cakes and cream teas are a hit for many, opinions on the food are divided, with some diners finding it less impressive, particularly noting long waits and portion sizes. Visitors also report a disparity in service quality, ranging from warm and welcoming staff to experiences marred by slowness and inattention. The value proposition is similarly mixed, with reasonable pricing for some juxtaposed against service concerns.
Food
Underwhelming
Atmosphere
Charming
Service
Varied
Value
Reasonable
Wait time
Long

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4.5
4.5 of 5 bubbles1,157 reviews
Excellent
769
Very good
267
Average
40
Poor
26
Terrible
55
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

vics40
Bristol370 contributions
4.0 of 5 bubbles
Sept 2020 none
Visited on a sunny September day, to delight in Afternoon Tea at Lucy's Tearoom! Whilst a small, but beautifully appointed Tearoom, this place did not disappoint. Staff are friendly, and working hard to serve and give their customers the best experience whilst operating under strict 'Covid' guidelines. Locally sourced, quality produce, with excellent homemade cakes, and scones which are 'cloud like' in fluffiness & light, packed full of flavour. Afternoon tea was a delight, offering a choice of tasty sandwiches, delicious homemade cakes and scones, with an option of Tea or Coffee, all very reasonably priced. Please note, this tearoom does get busy, and no bookings are taken, so arrive early, or be prepared to wait - but trust me, it's worth the wait!
Written 28 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sellest
Bushey4951 contributions
4.0 of 5 bubbles
Aug 2020 none
Stopped here for lunch the week before last with my partner and our two youngest (13 an 11). The courtyard and the downstairs were full so we were led upstairs to a cost little room with an almost “wonky” originally old feel! Hand gel was available at the entrance (and also in the toilets - which were very clean) and menus were disposable (paper). The tables were reasonably spaced out (although the lady on the next table was coughing quite a lot, which was a little off putting as her chair was rather close to mine!). Also it was a little hot and stuffy (hot day when we visited) so could maybe have done with a window opened to circulate a bit of fresh air. The menu offered a selection of baguettes/paninis, ploughmans, tarts/quiche, plus savoury or sweet scones. Our son opted for slice of quiche which came with a lettuce leaves garnish and new potatoes (menu price £8.50), our daughter had a sausage roll which also came with lettuce garnish and new potato (menu price £8.50), I had the Lucy’s Rarebit - crumpet with melted cheese with lettuce garnish (menu price £7.95) and my partner had Lucy’s Cream tea – one scone with jam and clotted cream plus a pot of tea (menu price £6.50). All the food was tasty and obviously home made (although the children didn't eat the lettuce as it was heavily dressed in oil), service was polite and, as a bonus, as it was on an Eat Out To Help Out Day we also got 50% off!
Written 31 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patricia N
Birmingham204 contributions
4.0 of 5 bubbles
Feb 2020 couples
We visited on Sunday afternoon for a spot of lunch. This is a busy place but we’re able to get a table. Staff very friendly and welcoming. We opted for the jacket potato with beans and cheese. The potato was piping hot and had a crunchy skin just the way we like it. Would definitely return in the future reasonably priced too.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

❤❤❤
Hinckley7 contributions
1.0 of 5 bubbles
Sept 2020 couples
Was in the area and thought we would go here for a cream tea. We had read some of the reviews so thought it was the place most suited to our taste. Due to social distancing we stood at the door and i asked if they accepted dogs in the courtyard at the back. I was told yes but she would need to see if there was a table free. The inside was very small and all the tables were taken. We stood at the door for 10 minutes being totally ignored. A couple brushed by us and were immediately shown to a table in the courtyard, whilst we continued to be somewhat invisible. I managed to catch the eye of the waitress i had first spoken to, who promptly turned away mid conversation. Stow is a small town, and this is the only reason we waited so long as there may not have been many others serving cream teas. Enough was enough and after seeing how small the scones were for £6.50 with a tea or coffee we left! Bypass this cafe and find another! We went back to the car and stopped at Broadway where we went in Tisaines and had an amazing scone with clotted cream and jam, and were welcomed faultlessly into their lovely garden, something that Lucy's needs to take note of!
Written 9 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion64288882975
Thank you for taking the time to leave a review and we're very sorry that on this occasion we did not deliver the experience that we want every customer to have. Covid restrictions have meant that we all have to work differently and occasionally we don't get it right. We're very sorry that you were left waiting at the door and not given the next available table. Our staff work very hard to make sure that everyone is seated as quickly as possible but on this occasion we clearly didn't manage that. Please do email us at hello@lucystearoomstow.com as we would love to talk to you more about this and try to persuade you that our welcome and our cream tea is just as good as Tisaines! Best wishes Frankie & Tasha
Written 10 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lauramoor
16 contributions
1.0 of 5 bubbles
Apr 2021 family
My daughter and I visited the tea room today, we ordered a Latte and a hot chocolate. The Latte was luke warm (and tasteless). I mentioned this to the Waiter and was offered hot milk or water, I opted for hot milk, as the Latte was watery, the milk came out luke warm, so I got up and asked for some boiling water, neither made much difference. My daughter then mentioned that her Hot Chocolate was tasteless and ‘watery’ too. I went to counter on exit and when I mentioned we weren’t very happy with drinks, I was told quite brusquely that I should’ve said at the time...as described above, I did say Latte was not hot enough, I wasn’t aware at the time that my daughter’s Hot Chocolate wasn’t great either. Two drinks came to £6.75 (!) very pricey for two rather under par drinks. The lady behind the counter was not very apologetic and I could tell she was pretty reluctant to offer me any form of discount initially but I stood my ground, albeit it feeling slightly awkward and we were told we didn’t have to pay. I just felt there was no customer service and although I got the drinks for free in the end, I was-made to feel the villain. I won’t be going there again.
Written 16 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion64288882975
Dear Laura, Thank you for your feedback. We want every customer at Lucy's Tearoom to have a wonderful experience, especially after the year we have all had. We are very sorry that on this occasion we did not meet your expectations. We pride ourselves on customer service and quality produce. We would always prefer customers to let us know during their visit if something is less than perfect, as then we are able to immediately put it right. We would certainly never expect a customer to pay for a drink that they are unhappy with. Please do contact us via email or phone as we would love the opportunity to address your concerns. Best wishes, Frankie & Tasha
Written 23 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GlobetrotterJ-C
London56 contributions
5.0 of 5 bubbles
Aug 2020 none
We stopped in at Lucy's Tearoom for a cup of tea and cake. Stow-on-the-Wold was incredibly busy so subsequently so were all the tearooms and cafes. We waited in a queue for 15 mins and were offered a seat outside in the courtyard. It's a lovely space when the suns shining but unfortunately if you sit outside more of a takeaway type service is offered with drinks being served in paper cups and food in takeaway tubs/on paper plates. This slightly ruins the cute, traditional feel a little especially not getting a cup of tea in a proper china cup. Saying that considering how busy they were service was quick, tea is loose tea and was lovely and the cream tea...well the scones are AMAZING. Some of the best we have tasted, they are massive and served warm, can't recommend trying them enough. Its a lovely little tearoom and well worth a visit.
Written 30 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sjb79
6 contributions
4.0 of 5 bubbles
Dec 2021 couples
Visited Lucy's tea rooms for breakfast and a coffee on my stay in Stow . Very quaint little spot with friendly welcoming staff . My wife and I opted for the full English for our breakfast and this was on our table no more than a few minutes form ordering. The food was cooked to perfection and was very tasty and flavoursome . For just short of £10 you get 2 sausage (not supermarket bought) 1 egg, 2 rashers of bacon beans, fried mushrooms, grilled tomato , bubble and squeak a couple rounds of toast . Would recommend you to pay Lucy's tearoom a visit of your in the area.
Written 19 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cheryl622015
Wellingborough367 contributions
5.0 of 5 bubbles
Jul 2020 none
We stopped by for coffee and cake and came back for lunch. Well spaced out, hand sanitizers well displayed, staff attentive and chatted. The garden out back was lovely if bijou. The coffee cake was really moist and the veg quiche was delicious. Coffee ok but glad I had an extra shot 😊Would definitely go again. Thank you
Written 24 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alison
Surrey25 contributions
5.0 of 5 bubbles
Aug 2021 family
Lovely selection of food items on the menu at a much more reasonable price than some of the other tea rooms around Market Square. The breakfast baps did take a little while to arrive after we placed the order but they were delicious. Would recommend this place.
Written 10 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deborah S
Birmingham124 contributions
5.0 of 5 bubbles
Oct 2020 couples
This tearoom doesn't take bookings so knew from looking at reviews it might be worth a visit on opening time at 10.30 for breakfast. Arrived at 10.20 and decided to wait and so glad we did as a queue quickly formed behind us. Quaint lovely little tearoom, service was friendly and we both went for the avocado on seeded toast with eggs and bacon. Well it was absolutely delicious and filling. Definitely worth a visit. Covid-19 guidelines in place. Forgot to take a picture of our food as very hungry lol. We also took a bacon bap for takeaway for teenage son and a slice each of lemon drizzle, coffee and walnut and ginger cake and the cake was amazing with a cuppa on the afternoon and still lovely and moist and tasty.
Written 26 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

susane958
3 contributions
2.0 of 5 bubbles
Feb 2022 couples
We do love visiting tea shops and were really pleased to spot Lucy’s when we were in Stow recently. It got even better when we were shown to a lovely window table with a great view of the square. The waitress was very friendly and we were initially very happy with our choice of venue (there are so many to choose from in Stow). My husband ordered the lunchtime special and I decided on a bap. I was going to have a sausage bap (£5), but saw there was also a sausage and bacon bap (£6.50) or sausage, bacon and egg bap (£7). I asked if it would be possible to have a sausage and egg bap and was told it would be no problem. When my order arrived, it was a sausage and bacon bap. I told them I had ordered a sausage and egg bap and watched as there was much confusion in the kitchen when they checked the order. When the waitress who had taken the order was clearing a nearby table, I told her what had happened and apologised that my order seemed to have caused confusion in the kitchen. To my surprise, the waitress told me I had not only ordered bacon but had requested it to be extra crispy!!!! The sausage and egg bap duly arrived and was very nice. We then decided to have a piece of cake. Having looked at all the cake on display, we both decided to have a slice of ginger cake and ordered at the counter. A while later, a waiter came to our table with one slice of cake. We told him we had ordered two but it was ok, we’d just have the one slice. Moments later, he appeared with another slice and we felt obliged to take it. We had chosen the cake based on what we had seen in the glass lidded cake stands and, although it tasted nice enough, the slices we received from the kitchen bore no resemblance to what we thought we were ordering from the cake stand. We have never been served cake from anywhere other than the glass lidded cake stands so it was very disappointing when the cake was not as expected. When it was time to pay the bill, instead of seeing any itemisation of our order, the waitress just rung in £29. I was surprised that it was more than I had gestimated so I asked what I had been charged for the sausage and egg bap and was told £6.50,the same as sausage and bacon. So, although it was only 50p extra for an egg on the sausage and bacon bap, it was £1.50 extra for an egg to be added to a sausage! On top of that the ridiculously small slice of cake was £3.50 each. Cake was priced from £2.50 - £3.75, we’d have been better off choosing a piece of Victoria sponge cake (unless of course they serve a mini version from the kitchen). In conclusion, our planned relaxing lunch was ruined by numerous service errors and being overcharged. We will never return, there are plenty of other really great tea shops in Stow!
Written 18 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Caroline C
4 contributions
3.0 of 5 bubbles
Jul 2021 couples
Went to Lucy's today off the back of good reviews. We were going to try Huffkins & I wish we had. We ate upstairs, not much of an ambience & the music was too loud for a tea room. We ordered a cream tea. It was just average. They're a bit stingy with the cream. The best tea room by a country mile is Charlotte's in Moreton, nothing measures up, including Lucy's. Personally, I don't think it's good enough for a return visit & it's more expensive than other cream teas we've tried.
Written 20 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion64288882975
Hi Caroline, We are sorry that you felt that your visit did not live up to our reputation. We try to make sure that every customer has the best experience possible. We are more than happy to provide extra cream if requested and turn the music up, down or off. We hope that you enjoyed the rest of your visit to Stow. best wishes Frankie & Tasha
Written 22 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Neil P
Horsham127 contributions
4.0 of 5 bubbles
Jan 2020 couples
Busy little place but once your in and seated you can see why. Omg the hot scones were the bes I've ever tasted with cream and jam there cake was great looking too nice big pot of tea to enjoy well worth the wait if your looking for a scone in stow-on-the-wold this has to be top of your list great. Also very friendly staff.
Written 1 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Carrie B
24 contributions
5.0 of 5 bubbles
Aug 2020 none
Booked into the larger b&b room which is clean, spacious and secluded, it well situated for easy access to shops and pubs in Stow. It's located upstairs, but thankfully we were given a fan to cope with sleeping in this very hot weather. We decided to partake of an afternoon tea before checking in and thoroughly enjoyed it - in fact the scones were probably the lightest we'd ever tasted! The breakfast before checkout was hot, hearty and cooked beautifully. If you're lucky enough to stay here, you will be greeted with a friendly, welcoming arrival and an equally friendly, thankful departure.
Written 12 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kgjplym
Plymouth165 contributions
2.0 of 5 bubbles
Jul 2021 family
Having had a cream tea here the day before we decided to visit again for an early lunch. Was seated at 10mins to midday and our party of four wanted to order some choices on the menu which were available until noon. Nobody came to take our order until after midday and the waitress then refused to take our order as it was too late. When we complained as we were seated before noon she said she would ask the chef who refused to take our order. We walked out!
Written 6 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion64288882975
Thank you for your feedback. We are very sorry that you were unable to order the "on toast" or "omelette" options from our menu. We do try to make sure that anyone seated before midday is able to have the breakfast items but we understand that it can be disappointing if this doesn't happen. Occasionally, especially on busy days, it isn't possible as the cook needs to concentrate on the lunch orders. But we do keep the "all day breakfast baps" available which we hope will be a suitable alternative along with the many other options we offer all day. We hope that you had a good rest of your day in Stow. Best wishes, Frankie & Tasha
Written 8 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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LUCY'S TEAROOM AND B&B, Stow-on-the-Wold - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

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