Great staff, friendly and respectful. Would definitely go again. Curry with naan was perfect. Was well looked after by all staff.

attended spice village with family and experienced awful service likewise so did neighbouring tables, all we witnessed was people complaining about the service. Table cloth was filthy, popadoms turned up then waiting 10 minutes for our side plates to turn up so we could eat...our popadoms. Waited 25 minutes for our drinks to turn up which were wrong. It took 25 minute for our drinks order to even be taken. All staff were extremely unorganised but dressed smart which was more than could be said for the main man (owner) who looked disgusting in a filthy polo top. We experienced terrible service 2 months previous to this where a metal ball bearing was found in my family’s chicken and the owner was devastated and pleaded with us not to report this further or post on social media and assured us this had never happened previous. Putting this to one side the food was fantastic so we wrongly though we would give spice village another go which was a huge mistake. Without sounding rude the staff were useless and couldn’t understand us when even asking for a drink, staff that struggle to communicate and understand should not be at front of house as this gives the customer an uncomfortable experience. Unfortunately this restaurant was gone from being amazing to extremely poor over the years and is so disappointing when we all work hard to enjoy a meal out and spend our hard earned money.More

Booked online and requested where we would like to sit. Arrived and said the name of the booking, waitress looked clueless and took us to a table that was not ready nor where we requested. As we sat down a group of 3 lads said...i wouldnt bother weve been waiting hour and half for our food and the people on your table up and left without paying for their drinks because they were fed up of waiting. We were given menus and not even 2 minutes later asked what we want to order. Service was shocking, cutlery just chucked on the table, was leant over and they got our drinks order wrong. Our food arrived hour and half later which was nice but when it came to the bill, they charged us for the drinks from the previous people adding and extra £33 to our bill. Customer service was shocking, very poorly managed and absolutely no care for the customers. Last time I will go there. Please read on their Web page that they state their poor reviews on trip advisor and google reviews are from competitors.......what a joke. Shambles of a restaurant........DO NOT GOMore

The service from the moment we ordered was terrible with the staff not speaking English and when we complained they didn't understand, we waited an hour for starters and then waited another hour for our main and my partners had long black curly hairs in...it with a big knot on the endMore

Being local to this restaurant would drive past as always looked nice. Booked for a small family celebration meal after a birthday and work promotion. Booked over a week in advance online. Arrived and staff looked clueless. Shown to a small table which was difficult...to move in and out from. Asked for a drinks order before had even sat down and asked for 5 minutes to delude and settle in. Literally 2 mins later another staff member asked for our order. Again, asked for a moment to peruse the wine list and sent the guy away, asking for 5 minutes more. Then, waited over 20 mins to have drinks order taken! When did ask for a bottle of house champagne from menu was told this was not in stock... asked for bottle of sparkling water and 3 glasses also, only 2 glass arrived. They took away my cutlery also. When asked for an extra glass was then bought tap water! Shambolic from the start... Staff simply clueless. No manager or direction. Couple at next table complained re a object in their main dish. The waiter literally fished around in the dish at their table in full view of us and other diners. They left very soon afterwards having obviously been unhappy with their meal. Food arrived and was actually very good. Hot, tasty, plentiful. However naan and seemed deep fried was thin and lamb tough. When finished a lady asked if we wanted more drinks. We declined and she then took away our half full bottle of prosecco. We had to ask for it back! Service was not attentive, staff could not be bothered nor seemed interested and totally vague! No deserts or coffee even offered... Final issue was when paying, paid by card, guy did not offer a receipt and simply walked off to charge the next tables card! Had to check my bank app to ensure correct amount taken... Disappointed from start to finish with service, although food was overall good and venue was pleasant plus bathrooms spotless. Would I return? Definitely not unless staff and service dramatically improve... disastrous!More

Was told our order would be ready at 7pm but didn’t get it until 8:30pm!! Food was cold and rubbish will never be ordering from this place again.

Shocking service time. Was waiting 45 minutes longer than when they told me to come pick up my takeaway.

Have been having takeaways from here even after finding out about the poor food hygiene rating. Every single time all of the staff are rude and you’re made to wait a long time after the proposed collection time. Tonight’s takeaway a bone was found in...one dish and a hair in another dish. This place does not deserve the custom.More

Absolutely shocking service, waited nearly an hour and a half for our starters which never came! They just started bringing the mains, no explanation no apology. We were so hungry by this time we just took it. The young waiters are completely disinterested and have...no idea what is going on. We asked 2 different waiters if we could order drinks and they just walked off. It was just a Friday in January, they were busy (why I have no idea!) but it was just shambolic. They just don’t care. The food is just average at best, why people continue to go there and support them is beyond me.More

Had a large take away order on a busy Friday just before Xmas and it was all hot and very tasty will definitely be back can't wait

Ordered my food at 5pm was told to pick it up in 30mins waited another 45mins when I turned up still no food then a lady comes back in with her order which was mine so if she had never come back in with her...wrong order i’d still be sat there now, no apology whatsoever was told that we will cook you some more food yeah like I’m gonna wait another half an hr for you to do that I’ll have a refund pls If you wanna wait all night for your food then this is the restaurant for you 👍 GOOD LUCK!!!!!!!More

I have had a few meals here in the past and have had no complaints. It has always been our go to Indian restaurant. But tonight I am disgusted with the service . We ordered Lamb Balti and chicken tikka masala with Pilau rice. People...I was with was enjoying the Lamb Balti when one found a metal ball bearing in his mouth. We were shocked and called the waiter . We then found a second in the Chicken Tikka. The waiter called the manager who took them away…. No apology , we were then just left , with no explanation at all. Absolutely disgusting . We had to insist that we didn’t pay for the two meals. I do not usually write reviews, but feel compelled to do so on this occasion.More