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Frankie & Benny's New York Italian Restaurant & Bar - Portsmouth

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Gunwharf Quays | Gunwharf Quay, Portsmouth PO1 3TZ, England
+44 23 9273 2151
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506 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Rochester, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 1 week ago

On arrival to F&B Portsmouth on Sunday 5th March, my family was shown to a table straight away. I had a surprise birthday cake for my wife, which the manageress took from me, and hid away until needed. The food we had was very good, and the service we received was second to none. We had a wonderful waiter called... More 

Helpful?
Thank andysilver7
Fareham, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

My granddaughter celebrated her 15 birthday here and we were invited. I found a half price on mains voucher online Mon-Fri so it was not as expensive as we thought it might be. There were 10 of us and I think my son in law paid approx £100 with the discount and that included all drinks and some people had... More 

Helpful?
Thank judynorris
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Just wanted to write this review to credit the staff, they work so hard as this place is always busy. Good is consistently great and caters really well for children. The kids menu is for 12's & under. Great drink selection. Look forward to going back next week.

Helpful?
Thank Clare W
Berkshire
Level Contributor
135 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Had to wait 30 minutes for table at 3pm on Saturday. Ordered drinks at the bar, so over priced. Ordered a Bramble...more crushed ice then a slush puppy. I was watching the guy making it and was not even filling the measure up properly...tasted poor and I was gutted I paid £6 for a crap drink. No customer service there... More 

Helpful?
1 Thank BerkshireDolly
Mansfield, United Kingdom
Level Contributor
188 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We were staying at a hotel in Southampton prior to our Christmas cruise and wanted a cheap-ish meal for dinner. The service was very good and the food arrived quickly. We had a money off coupon and the food was as you expect at any Frankie & Benny's: not a gourmet experience but fine.

Helpful?
Thank SwedeAbroad
Portsmouth, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 17 February 2017 via mobile

I'd heard it was poor. It was. Simple as that. I was just experimenting to see if it was as bad as everyone says because we were curious....It is.... Ha ha. Avoid....

Helpful?
1 Thank Kevin L
Woodbridge, United Kingdom
Level Contributor
99 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 17 February 2017

Typical of the brand ~ but good value . served quickly and well prepared. Background music was a little intrusive but I guess this is what an American diner atmosphere demands.

Helpful?
Thank clivec186387
South Wales
Level Contributor
19 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 February 2017 via mobile

My wife and i visited for the lunch menu last week. Situated in the upper level of the modern Gunwharf Key complex it is easy to get to. The service was first class. Everyone we spoke to was helpful, cheery and friendly. The meal itself was quickly at our table and tasted great and was good value for money. If... More 

Helpful?
Thank The-happy-couple-481
Exeter, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 9 February 2017

We have visited Frankie and Benny elsewhere in the country and had a thoroughly great experience. However, not at this location. My friend and I chose Frankie and Bennys over and above other food outlets in Gun Wharf Quay because of my previous good experience. We had a wonderful days shopping experience that day and wanted to end the day... More 

Helpful?
1 Thank borthwick21
Portsmouth, United Kingdom
Level Contributor
70 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 February 2017 via mobile

I enjoyed a naked burger and salad for my main. For dessert I had a lovely banana split sundae - with vanilla and toffee ice cream, salted caramel and dark chocolate sauce layered with red berry sauce & chocolate covered honeycomb pieces topped with whipped cream - delicious!

Helpful?
Thank Carol B

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Brunch, Breakfast, Dinner, After-hours
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly, Special Occasion Dining
Location and Contact Information
  • Address: Gunwharf Quays | Gunwharf Quay, Portsmouth PO1 3TZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Portsmouth
  • Phone Number: +44 23 9273 2151

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Portsmouth and other visitors
1 question
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Portsmouth staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?