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Slug & Lettuce

Claimed

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, After-hours, Drinks
CUISINES
Bar, British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Reviews (834)
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825 results
Traveller rating
161
205
164
143
152
Traveller type
Time of year
LanguageEnglish
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161
205
164
143
152
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1 - 10 of 825 reviews
Reviewed 1 week ago

My husband & I went for lunch on Saturday. The restaurant was quite busy so we waited a few minutes for a table. The staff were super-friendly & showed us to the bar whilst waiting for a table. After being seated, our order was taken...More

Date of visit: February 2019
Thank deborahcT7868HW
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 2 days ago

Hello, Sorry to hear you didn't have the best of times with us. We will pass this on to the Kitchen Manager so he can look into the issue. However, we will pass on the complements to the Front of House team. Thank you for...More

Reviewed 1 week ago via mobile

First time eating in a slug and lettuce restaurant chain and I must say it was great! The menu was simple and great value for money. The restaurant was a relaxing vibe and the food was excellent. Will highly recommend and will definitely visit this...More

Date of visit: February 2019
Thank emmabF621AV
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 2 days ago

Thank you for your feedback! Its great to hear when our guests have good time with us. Look forward to seeing you again

Reviewed 2 weeks ago via mobile

The service was fast and efficient and the food was OK for a reasonable price. The only thing that puts us off going back is the noise! It was so very loud upstairs that everyone was shouting above each other to be heard. Not really...More

Date of visit: January 2019
Thank Soggy M
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 2 days ago

Thank you for your feedback. We can get a little bit noisy from time to time, we'll take your comments and have a look at our volume levels. Hope to see you again.

Reviewed 3 weeks ago

I enjoyed a lovely long afternoon lunch on Saturday with my sister-in-law. The team who work the upstairs restaurant are so attentive and so polite. There is one waitress who is there every Saturday - (I'm sorry but I don't know her name) - she...More

Date of visit: January 2019
Thank Robert A
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 2 days ago

Hi Sue, Thank you so much for your feedback, we will definitely be passing on the complements to the team! Hope to see you again

Reviewed 4 weeks ago via mobile

We went here for a bit to eat for lunch, 3 adults and 2 children. The service was good and food was also tasty for the price. All was good but nothing special hence the average rating.

Date of visit: January 2019
Thank rab7772017
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 4 weeks ago

Good Morning, Thanks for the feedback. Hope to see you again soon

Reviewed 4 weeks ago via mobile

S&L is one of the more reasonable places to eat at Gunwharf. You can see that by how busy it was but we managed to get a table in the downstairs bar area. They do a lunch special where you can get either a wrap,...More

Date of visit: January 2019
Thank walshyfamily
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 4 weeks ago

Hi, thanks for the review! Hope you enjoyed your meal. See you soon

Reviewed 4 weeks ago via mobile

Waited half an hour to be served despite asking if we could. Starters were served and were dry and burnt. Hostess didn’t seem to know what she was doing/ what we were telling her when saying our orders. Will not be going again, as lost...More

Date of visit: January 2019
Thank Shannie D
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 4 weeks ago

Hello. We're very sorry to hear that you did not enjoy your visit with us. If there is anything you would like to talk to a manager about please do not hesitate to give us a call on 02392007602. Thank you for your feedback, we...More

Reviewed 6 January 2019

Met up with family here in between Christmas and new year, it was busy and had a great atmosphere, the place was clean the food was great the wine was the perfect temperature and the glasses were well polished, we all had different things and...More

Date of visit: December 2018
Thank Janine C
Manager128, Manager at Slug & Lettuce, responded to this reviewResponded 4 weeks ago

Hi there! Thank you so much for your feedback! We look forward to seeing you again soon

Reviewed 5 January 2019 via mobile

Can't ordered lunch food until 12pm but chips had clearly been cooked well before this time - lukewarm along with a boring tasteless chicken club roll. Hot chocolate Luke warm - able to drink it straight down. Why can't he seems places serve hot food...More

Date of visit: January 2019
Thank Joanne B
Reviewed 10 December 2018 via mobile

Avoid ....my husband ordered full English the poached egg was hard boiled....it was pre-cooked and then reheated .I ordered two slices of whole meal toast .One of the slices was whole meal hidden underneath was a slice of white toast!!! Did the chef think i...More

Date of visit: December 2018
Thank Y3337HDangelaj
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