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Frankie & Benny's New York Italian Restaurant & Bar - Southampton

West Quay Road, Southampton SO15 1RE, England
+44 23 8033 8622
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  • Excellent20%
  • Very good28%
  • Average19%
  • Poor14%
  • Terrible19%
14 Mar 2017
“Good salmon, poor steak”
19 Feb 2017
“Nothing Special on this day”
Open Now
09:00 - 23:00All hours
Italian, American, Pizza, Diner, Vegetarian Friendly
££ - £££
West Quay Road, Southampton SO15 1RE, England
Write a Review
Reviews (228)
Traveller rating
Traveller type
Time of year

1 - 10 of 228 reviews

Reviewed 5 days ago

A group of 13 of us visited at 7pm on Saturday 17th. Service was very good and the food was lovely. No complaints from anyone at our table.

Thank Jay J
Reviewed 1 week ago via mobile

Visited here after a break on the Isle of Wight before heading home. Arrived just after 7pm and it was still fairly quiet although it quickly picked up shortly afterwards. Our food was excellent, meatball pizza and BBQ chicken pitta. Our service (I think his...More

1  Thank jw1983
Reviewed 3 weeks ago via mobile

Usual Italian/American mix. Kids menu is quite good although my son always sticks with spaghetti Bolognese, but at least I know he will eat it. I like the chicken burger as it's just grilled chicken breast in a roll. No breaded reformed version, this is...More

Thank purple215
Reviewed 4 weeks ago via mobile

Visited on a Sunday night of a bank holiday weekend. Earliest table we could book was 8.30 though when we got in there it was less than half full. The sever cocked the order up and brought all of the food at the same time,...More

Thank Mike C
Reviewed 29 April 2017 via mobile

I've been to Frankie and Benny's a few times now and every time it's been without Doubt an excellent choice to go. The service and food are great. Family friendly staff and atmosphere. As I'm vegetarian they catered to my needs and I wasn't disappointed.

Thank keziaaaa
Reviewed 25 April 2017 via mobile

I had a tasty, traditional style italian Pizza at your's. Service nice too, yet not cearing enough at times.

Thank WendyFHy
Reviewed 14 April 2017 via mobile

Just want to say a massive thank you to the staff for our visit last night. Our food was absolutely beautiful, I never wanted it to end! And the waitress was a pleasure to talk to. Well done all round 🎉🎉💐

Thank Sayra_thomo
Reviewed 13 April 2017

Visited here with some family, and due to suffering from coeliac disease I asked for the gluten free menu. It's a good sized menu don't get me wrong, but the majority of options are salads. I've always been a fussy eater and the only meal...More

Thank Lauren121993
Reviewed 10 April 2017 via mobile

In the past I've tried the Frank and Benny located in London, Canada water, and that was good. Unfortunately I cannot say the same for this one in Southampton. Few beer labels and food quality not so high. The personnel instead is very polite and...More

Thank sahara2
Reviewed 14 March 2017 via mobile

We decided to try Frankie and Benny's because we had a 50% off mains voucher. The ambience and service by pleasant member of staff were all good. The oven baked salmon I had was excellent but the broccoli and beans were not fully cooked! My...More

Thank Anne P
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Questions & AnswersAsk a question
Mike S
Why didn't anyone mention that I would get a parking charge three weeks after eating at the restaurant. Staff should warn your customers
26 September 2016|
Response from JaneG1956 | Reviewed this property |
Hi that's a pain if you go back you get 4 hrs free if you use the restaurant or other facilities and after 6pm it's free. There is a machine on the reception in the restaurant you have to log your number into to get your... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: West Quay Road, Southampton SO15 1RE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 23 8033 8622
  • E-mail
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