Arrived at the Platform Saturday evening about 7pm, was shown to a table then went to the bar to get drinks. Asked for a menu, was looking at it as drinks were being poured, put it down to pay for drinks and it was snatched...away by passing waitress ! Took drinks to table and returned to bar to ask for another menu, was told they didn't have any more, they were waiting for some to be printed. Had noticed lamb shank on my earlier quick glance and asked barman if it was available and he said he would find out, sat at table three quarters of an hour, barman didn't get back to me, never saw a waitress or a menu !!! Walked out hungry and disappointed, remarked to the barman that they needed to get some menus in a hurry if they want to sell food, to be fair to him he did apologize and he enough to do manning the bar. Not sure whether to call it poor service or an understaffing issue, but all it takes is someone to say we're very busy at the moment, we will get to you as soon as we can.More