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Kam's Palace

££ - £££
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1 Bridge Road, Southampton SO31 7GD, England
+44 1489 583328
12:00 - 23:00
Open now
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Sun - Sat 12:00 - 23:00
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250 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 250: English reviews
Poole, England, United Kingdom
Level Contributor
49 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

I have been coming to Kams Palace for over 25 years, although having moved to Poole I don't get the chance to visit as often as I would like ! Last Sunday I arrived at 11.30 hoping to have a quick lunch ........ big mistake....... the restaurant was almost totally full the majority being Chinese. This is always a good... More 

Thank Martin B
Fareham, United Kingdom
Level Contributor
260 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 109 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Tried this restaurant as a spontaneous treat. It was empty, the service was still less than average despite a handful of waiting staff, that stared uncomfortably into space most of the time. The food was okay. The toilets were freezing and shabby. The place is out of time and needs a proper refurbishment.

1 Thank Bill_Fareham
Southampton, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Visited 2 days ago, restaurant very cold, staff not very welcoming, not busy but service very poor, had to call waiter to order drinks after 20 minutes, food was nice but expensive, not the first time I've been there but will probably be the last until the reviews get better and the service improves, very disappointing.

1 Thank yve o
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

lovely meal. food was cooked to perfection. tried two "new" dishes...both were gorgeous...the "hairy prawns" were amazing! the restaurant was very very busy but this made no difference...the service was fantastic! only one minor gripe...one of the main dishes arrived as we were finishing our main course.

Thank cathmattack
Portsmouth, United Kingdom
Level Contributor
1,354 reviews
558 restaurant reviews
common_n_restaurant_reviews_1bd8 352 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

The service was fantastic and I really like koi pond with the wishing well and money in it and fish. My dad really enjoyed his pancakes with duck. I like the starters and the mains the most.

Thank Ethan E
Southampton, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 December 2016 via mobile

Visited for a birthday meal on a Friday night. It was very quiet which meant service was quick, and the food was amazing. We even got to take some home in a takeaway box because we hadn't finished. The staff were lovely and friendly, very attentive and we will definitely return. Only negative is the food is slightly overpriced and... More 

Thank Sophie0293
Winchester, England, United Kingdom
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 5 December 2016 via mobile

Had heard about this restaurant for many years but never visited as not really very keen on Chinese food. However, dropped by yesterday when in the area and was pleasantly surprised. The buzzing restaurant was packed on a Sunday afternoon. The staff were efficient and attentive none the less - no mean feat given the number of diners! Food was... More 

Thank Miff_Kayum_Wincheste
Southampton, England, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 3 December 2016

I had been looking forward to trying this restaurant for a long time, unfortunately our experience was not a good one. Arrived to a freezing cold restaurant. Slow service even though it wasn't busy. Ordered food for the kids and the adults had 4 Christmas set menu's, the set menu dishes came out in tiny portions, literally half a plate... More 

Thank Michelle D
Heathrow, null, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 27 November 2016 via mobile

Greasy food, flat drinks, hair on our prawn crackers, over priced, mediocre service! Ended up receiving 20% off food bill but still didn't feel acceptable enough. Never again!

Thank Lianne C
Level Contributor
53 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 November 2016 via mobile

Having a banquet at lunch time. Very busy but is usual on a Sunday. Service is good , food is hot and tatsy. Parking on a Sunday can be a problem but there is overflow car park next door. Today, the manager was outside taking charge of it.

Thank David Y

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
US$26 - US$34
Chinese, Asian
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: 1 Bridge Road, Southampton SO31 7GD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Southampton
  • Phone Number: +44 1489 583328

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kam's Palace and other visitors
4 questions
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London, United Kingdom
4 months ago
Portsmouth, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Kam's Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?