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Hours
Sun
11:30 - 18:00
Mon
11:30 - 22:00
Tue
11:30 - 22:00
Wed
11:30 - 22:00
Thu
11:30 - 22:00
Fri
11:30 - 22:00
Sat
11:30 - 22:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Details
Someone from this business manages this listing.
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PRICE RANGE
£12.00 – £35.00
CUISINES
European, British, Grill
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Does this restaurant offer free wifi?
Details
About
Lussmanns is Hertford's busiest independent restaurant. Since opening in 2004, they have really come to understand our locals and what they want from their restaurant. Previously located in the historic 'Egyptian House', this Hertford restaurant is bijou and full of atmosphere at any time of day.
PRICE RANGE
£12.00 – £35.00
CUISINES
European, British, Grill
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, After-hours
FEATURES
Reservations, Seating, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, American Express, Mastercard, Visa, Free Wifi, Accepts Credit Cards, Table Service, Non-smoking restaurants, Gift Cards Available
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4.5
864 reviews
Excellent
492
Very good
251
Average
73
Poor
36
Terrible
12
Carol B
London44 contributions
Dec 2024 • family
Staff and management could not have done enough for us after we were disappointed with the restaurant we should have gone to they accommodated us at the last minute. The menu has plenty of choice the food is absolutely delicious and the atmosphere of the restaurant is cosy and warm. They even supplied the candles for my granddaughters birthday cake that we took. Well done Lussmanns.
Written 24 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Thank you Carol!
Lovely to hear and nice to see that we rescued your family get together.
Best wishes
Andrei L
Written 28 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn H
44 contributions
Jul 2024 • friends
We visited for lunch on a Saturday and the restaurant wasn't very busy. We decided to go for the 3 course set menu as it seemed very good value at £23.95. We were glad we did as every dish was delicious and well cooked and the portions were also very reasonable. Our waiter was friendly and attentive. Overall a really good experience and I would definitely recommend/return again.
Written 6 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Thank you Kathrynh
Delighted to hear and appreciate the thumbs up.
Best wishes
Andrei Lussmann
Written 8 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jacqueline L
Hertford13 contributions
Oct 2022 • family
We had such a lovely evening. The table was a good size for five of us and the waiter was a lovely young man. Very accommodating and just chatty enough. Initially I felt very resentful about being told there was a 12.5 percent service charge on the menu but the amount and the fact that it was discretionary were both ringed to draw attention to it when the bill arrived so I’m guessing that meant we could say if we weren’t happy. Belly pork, bacon, chicken and steak were all delicious. Brûlée topping on the pud was far too salty but hopefully that was a blip. Even the wine was lovely and that is so often a let down. Ten out of ten.
Written 28 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Thank you Jacqueline
Lovely to hear and appreciate the positive feedback.
The brûlée has Malden salt added as a contrast to the sugar, let us know next time and we will not add.
Best
Andrei L
Written 28 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa B
1 contribution
Mar 2024 • friends
First time dining at Lussmans yesterday evening. Went with my husband and friends. Lovely atmosphere and service, a bit disappointed by some of the food though. Myself and a friend ordered sardines, which we love but was surprised when we were served just one tiny butterflied, crispy sardine on top of a bed of potato. A good flavour but not what I expected, would have liked more sardine as it stated on the menu, sardines, not a sardine crisp. My husband ordered the chicken schnitzel which was lovely and tender but lacked any flavour in the crumb which was disappointing.
Sorry but I don't think I would dine here again.
Written 24 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Thank you Lisa
Happy to learn that the service, ambience and value were as hoped.
I am sorry that the sardine was small and that the schnitzle req more falvour.
Pleaser do let me know when you joined us so I may review further.
On the whole we impress with over 95% of all our diners over the last 6 months recommending us.
Thank you
andrei@lussmanns .com
Written 25 March 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Valena18
London448 contributions
Nov 2024 • couples
We have eaten out twice a week for many years so we know what to expect regarding good service and were looking forward to our first visit. Unfortunately, we received very poor service throughout our two hour visit even though the restaurant was not busy and there were three waiters. The restaurant itself is very attractive with plenty of space between tables set in the heart of this historic town which has a multi story carpark a few minutes walk away.
Written 10 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Hello Valena
I am sorry to learn of this.
Please email me directly so I may review further.
Thank you
Andrei Lussmann
andrei@lussmanns. com
Written 11 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
docHatfield
35 contributions
Oct 2022 • none
We went on a Saturday night for a meal with two friends.
The service was rather off hand with the food rather dumped in front off us rather than served properly.An example of the amateur staff was that they could not process our credit card payments needing to get help and even then a big delay with two of them.
The drunks in the corner were loud and one fell right over as they tried to leave but the staff just continued to serve them drinks.
The food wasn’t up to the standard we have had on our previous visits:-the sour dough with the pate was dry and burnt, the cod was in a watery source.the pie was heated up with little meat.
With only one bottle of wine the bill came to over £50 per head so one would expect better.
Written 22 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Hello DocHatfield
I am sorry to learn of this experience.
I would welcome understanding further what happened via email. Please email contact me directly at andrei@lussmanns.com so I may review and come back to you.
Thank you
Andrei Lussmann
Written 24 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YJP568
Bushey92 contributions
Apr 2023 • friends
This was the second time three of us have had a lovely lunch at the Hertford Lussmans. The staff were very welcoming. We had the Set 3 course Menu which was good value and a glass of wine each. A carafe of water is always provided on the table at any Lussmans restaurant. Our Starters were Sussex Ham Hock Terrine and Chicory Salad and our Mains were Free-range Chicken Chasseur, Whole Cornish Sole and Steak Frites with a side of Vegetables. Our Desserts were Bramley Apple Crumble and Chocolate Mousse. All delicious! The Restaurant is very pleasant and has a good atmosphere.
Written 1 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Hello and thank you YJP5768
Lovely to hear and great to have your support.
Andrei
Written 2 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
helsbels20
56 contributions
Jan 2025 • couples
Walking into the restaurant was so welcoming on a cold dark night, beautiful decoration and lighting, so cosy. All the staff were really attentive, and even though there were new staff on they all worked really hard to provide a good service. Highly recommend the Shepherds Pie, and Cod with the bisque, both really tasty. Will definitely return, thank you for a lovely evening.
Written 18 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrei Lussmann
Delighted and thank you!
Always good to hear.
Best wishes
Andrei L
Written 19 January 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Klára A
3 contributions
Feb 2023 • couples
Restaurant looks very modern, cosy and relaxed. It is in good location in Hertford. Atmosphere was great and we truly enjoyed our dinner.
Table needs to be booked online or via phone and it’s possible to reserve a lovely new private dining room, perfect for special occasions and family celebrations.
The food was amazing and well cooked. My partner had * Organic sirloin steak & chips
(255g, Rhug Farm, Corwen, Wales) rare with red wine sauce and it was totally delicious.
I had * MSC smoked haddock & free-range poached egg Kale & shallot potato cake, wholegrain mustard sauce and again totally lovely.
Also ordered a bottle of white wine ( there is wide selection of red/white wine and rosé, alcoholic drinks such as apéritifs, beers and ciders, whiskey, ports, some cocktails and non - alcoholic drinks too.
The service was perfect, Tabitha was excellent! Very friendly, attentive and rapid! Tap water as we were sat or maybe even before :).
Tabitha really knows what to recommend and we both left delighted. We had a bottle of wine and we had it filled up regularly as Tabitha really paid attention and took a great care of as.
Will return next time again xx
Written 12 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Thank you Klariss
Lovely to hear and the team appreciates your very positive feedback.
Great to have your support.
Best wishes
Andrei
Written 13 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tim W
London44 contributions
May 2022 • family
Thank you to Freya & the team, for making a special birthday a memorable day. We booked the private dining room for a 50th birthday lunch celebration. The team were amazing, looked after all of our requests and made us feel very cared for. The menu is first rate with an abundance of quality choices, our particular favourite were the fish dishes. The wine list is extensive and the waiting staff clearly know the selections well, and the recommended wine pairing did not disappoint. Well done to Freya, a “first class” dining experience.
Written 22 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Delighted Tim and Happy Birthday....great year 1972.
Lovely to hear.
Best
Andrei Lussmann
Written 22 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra S
Harlow87 contributions
Jul 2021 • family
Early dining @lussmanns
Review
Staff are very attentive. They changed my drink when the sediment looked mouldy without any fuss. Food is great value and my sisters meal was excellent. Go for the sardines. My starter which was pork and park of the set dining was tasteless and needed seasoning. Also surprisingly it was cold but plate was warm. The mustard dressing was great but the dish looks pretty but doesn't work. Mains again the fish cake was excellent full of flavour with mash which was smooth and buttery but the lamb salad just didn't make the cut. The lamb which the waitress suggested I had cooked medium was overcooked and dry. The salad was ordinary mainly bitter leaves with some roasted pepper and capers. The cheese is sublime in it as was goey and melted but subtle flavour came through. I won't comment on the desserts but just say that hot chocolate powder on the chocolate mousse just don't do it! Can't go wrong with Eton mess. All that aside it's great value for money and a very nice space.
Written 17 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Hello Sans0104
Thank you for the thumbs up review. I am assuming that the pork dish once seasoned was good but point understood. The lamb should be medium and not well-done so once again thank you and I will of course let my team know. The chocolate mousse is served with fresh chocolate rather than powder so not sure what happened here.
Thank you for your time and valued comments and please let me have your email address so I can sort out a little something for you.
Andrei L
Written 23 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunny
Greater London26 contributions
Nov 2022 • couples
Okay not great wouldn’t go back. Table wasn’t ready when we arrived which wasn’t a problem but we weren’t offered drinks whilst we waited. Round table in window felt squashed for four people. Asked for alternative there wasn’t one. Main waiter who served us was okay not friendly. We had to ask him for water twice & remove the wine glasses so we had enough room on the table. Mains came out but again not enough room so we stacked up own side plates put on empty side table. Young girl server was lovely but reprimanded in front of us for carrying too much and dropping one knife, felt sorry for her. Felt that was unprofessional of him. Have eaten here 3 times previously it was a very different experience. Food was good but service would put me of going back no warmth other than from the younger female server.
Written 12 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Hello Donna
Its a pity that the your earlier three positive experiences have nor been noted on TA.
That said I am unhappy that you had a poor experience and agree that the service points were below par.
I would welcome any further information re when you joined us and under what name so I may review accordingly and come back to you.
I am sorry to learn of this and look forward to hearing from you.
Thank you
Andrei Lussmann
Andrei @lussmanns. com
Written 13 November 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Douglas M
18 contributions
Dec 2022 • none
6 people had the a la carte menu at lunch time, with a bottle of wine and drinks.
Very good cheerful and polite service, which was promptly followed by quality food.
A very enjoyable experience and a good atmosphere.
Written 20 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Thank you and lovely to hear.
Cheers for the support Douglas
Andrei L
Written 22 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hales
London57 contributions
Jun 2022 • couples
I’ll start with the building. This is a fabulous Georgian building retaining many original features including tall stained glass Windows, High ceilings, The restaurant is very spacious, tables are very well spaced apart. The entire building is finished to a very high standard down to the linen napkins and Quartz tabletops.
The staff are highly trained, smartly turned out and very efficient. We were greeted with a smile when we entered the restaurant by the manager, and then lead to our table where a drinks order was promptly taken. We were given time to look at the menu, we didn’t have to wait long for the order to be taken and the starter arrived in good time. Our waiter “Nick” enquired if everything was okay.. had to be honest with him, my wife’s pâté wasn’t great , very bitter, he kindly offered to change the dish for something else, we decided just to go onto the main course, we both had steak, and it was done to perfection! We ordered a bottle of bubbles with the meal, and your glasses were regularly topped up. We were as impressed with the desserts as the main course, so often desserts can be out of a box, these were clearly freshly made.
To sum up I would say this is the best restaurant I have visited in Hertford, The building, the decor, The atmosphere, The food, and the service we’re all better than We could’ve wished for. Thanks to all the staff!
Written 26 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Hello Covertlodge
Delighted to hear and thank you.
Nick is a great asset to Lussmanns and we are very glad to have him in our Hertford team.
Lovely review and appreciate you taking the time to write it.
Best wishes
Andrei Lussmann
Written 27 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DLeyann
Hertfordshire50 contributions
May 2022 • couples
We had a fantastic lunch here this weekend, I think the set menu is exceptional value and all the food was really tasty. The halloumi burger was stand out and on the steak frites the steak was cooked perfectly. The date and ginger pudding with toffee sauce is to die for. Also the French house rose is beautiful, crisp and light and again exceptional value. None of the previous mentioned issues with service, they were really attentive. Will definitely be back soon!
Written 7 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Hello DLeyann
So good to hear, I know the team will be delighted!
Thank you
Andrei Lussmann
Written 9 May 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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