Lussmanns Sustainable Kitchen St Albans
Lussmanns Sustainable Kitchen St Albans
Someone from this business manages this listing.
Learn More
+44 1727 648500+ Add websiteImprove this listing
Hours
Sun
12:00 - 20:30
Tue
12:00 - 21:00
Wed
12:00 - 21:00
Thu
12:00 - 21:00
Fri
12:00 - 22:00
Sat
12:00 - 22:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£12.00 – £35.00
CUISINES
European, British, Grill
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Can a gluten free person get a good meal at this restaurant?
Details
About
Located in leafy St Albans, just off the High Street and next to the Cathedral and Abbey Church, Lussmanns Fish and Grill is a chic brasserie-style restaurant that has won over the hearts of the local gourmet set and established itself as the locals' favourite fish and grill restaurant. Spread out over three floors, Lussmanns restaurant combines polished oak, steel-and-leather seating and a sculptural glass ceiling to create a stylish dining room flooded with natural light. Lussmanns champions artisan food producers and is passionate about sourcing their produce ethically from independent and sustainable farms. Situated within walking distance of Verulamiam Park with its Roman remains and St Albans' town centre, this is an ideal spot for business meetings, dates and family get-togethers.
PRICE RANGE
£12.00 – £35.00
CUISINES
European, British, Grill
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, After-hours
FEATURES
Reservations, Private Dining, Seating, Parking Available, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Gift Cards Available
Contribute
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
1,534 reviews
Excellent
879
Very good
445
Average
119
Poor
62
Terrible
29
Charlie1232015
St. Albans117 contributions
Mar 2020 • none
For the last two weeks we have used Lussmanns home delivery service. Although the range of dishes is more limited, we have tried many as a family and really enjoyed them. Prices are very reasonable, potion sizes generous and each dish beautifully presented with simple instructions for reheating from cold. A small delivery charge, but well worth it for a treat. Easy to order and deliveries come within a timeband on the day (no specific bookable time slots) . The fish pie was particularly delicious, thank you so much Lussmanns. Good to support you in these challenging times.
Written 30 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndreiLuss
Thankyou for your feedback and review and good to hear that you enjoyed your to go meal. We really appreciate all the support and we hope to serve you again soon. Kind regards, kat@lussmanns.com
Written 15 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew
St. Albans7119 contributions
May 2020 • none
We decided to celebrate VW Day with home delivery from Lussmans.
The food was well packaged, and the re-heating instructions were excellent. For £50 (including £5 delivery) we got two mains, two sides, two desserts, some bread and a bottle of house wine – all were excellent (with some extra vegetables there was enough food for two adults and a child). The Lemon Posset did not look so good in a cardboard cup, rather than a glass, but it tasted fantastic.
Orders open at noon on a Sunday and close at noon on Thursday each week (with delivery on Friday/Saturday or free pick-up on Saturday afternoon) – we managed to order just in time as some options were selling out by Tuesday evening. Ordering and payment were simple; our food arrived at lunchtime on Friday.
Overall, we do not think that any aspect of the food or the service could be easily improved.
One very satisfied customer.
Written 11 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndreiLuss
Hi Andrew, thankyou for your feedback and review and good to hear that you enjoyed your to go meal. We really appreciate your support at this time and hope to see you soon in the restaurants. Kind regards, Kat (kat@lussmanns.com)
Written 15 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paul W
4 contributions
Oct 2020 • none
I have eaten both in Harpenden and St Albans and it is very nice. The set menu is a bit limited for meat eaters but the service is good. HOWEVER, be very, very careful about booking. They take credit card details and will charge £10 per head for no shows OR cancellations later than 24 hours. I have just had to do the latter after lockdown was announced in London and a friend didn't want to travel up from south London on the Friday before lockdown - they were a bit tetchy over this. I missed a booking and their calls to me to remind me. I thought made the online booking for one day, they said it was for another. I think you have to watch their website booking company very carefully as I think it changed the day without me noticing. So, nice but be very careful about booking.
Written 15 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lussmanns
The need for credit card details before booking is there to ward off those who double book or simply don't turn up.
In the unusual event that one has been taken ill or similar my team is more than happy to consider and where needed drop the charge.
This has been a welcome move as a business as it has reduced our no show tables to a very small minority.
Thank you
Andrei Lussmann
Written 26 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Go581028
10 contributions
Jan 2020 • friends
We had anticipated a first-class meal at Lussmanns, given the reviews here and a Good Food Guide listing.
The location near the cathedral is excellent and the interior very pleasant but we were disappointed with the meal.
The first course soup was described as Butternut Squash but was completely tasteless. The second course Shepherds Pie consisted of nothing but a dish full of (mostly) rather dry mashed potato. No accompanying vegetables or sauce. Having ordered some additional vegetables and butter, it was just about acceptable.
The final course, a chocolate mousse, was mostly inedible as it had many very hard, quite large lumps of nuts in it. Not what I expected in a mousse. Had to extract the nuts from it to be able to eat it.
Overall a great disappointment. We did order from the cheaper fixed price lunch menu but did not expect such a low standard.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndreiLuss
Thank you for your feedback. I am sorry to learn that your recent meal was a disappointment. Please do respond to my message sent via Trip Advisor so that I may investigate further. Best regards, Laura Easter (laura@lussmanns.com)
Written 22 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Baldgolfer
Welwyn Garden City75 contributions
Feb 2020 • none
Part of a group of 14 , had to pre order from a pre set menu - not normally a good start . probably the slowest drink service I have encountered for a while . I only ordered two tonics all night and one of those arrived as a soda ! Steak was over cooked , dry and cold , no garnish at all ( mushroom / tomato / coleslaw wouldn't hurt ?? ) . Fries arrived 5 mins after the steak - also cold and the peppercorn sauce arrived 5 minutes after the fries. I did complain about the steak but frankly couldn't be bothered with another wait. Cheese and biscuits , whoever cut the cheese must of had surgical training as the skills to cut it that thin can only be gained medically. all in all a poor experience and also some of the most uncomfortable chairs I have ever felt.
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H7270YClaurae
Thank you for your feedback. I am sorry to learn that your recent meal was a disappointment. Please do respond to my message sent via Trip Advisor so that I may investigate further. Best regards, Laura Easter (laura@lussmanns.com)
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jasmine38Chichester UK
Chichester1977 contributions
May 2021 • couples
Fortunately booked for dinner on our overnight stay in St Albans as a deservedly popular spot and was full even on a weeknight.
Excellent menu and it was difficult to decide what to order. Both our starters - spiced aubergine bruschetta and rabbit linguine and our mains - chicken schnitzel with chilli linguine and ox cheek were sooo good and portions were generous.
Service was attentive but without being OTT and the restaurant has a nice ambience.
We finished our meal with delicious Bailey and expresso martinis and it totalled £100 for two with a bottle of wine including service, which we considered good value for a high quality meal.
Shame we haven't got a Lussmans in Chichester, where we live.as we'd be regular customers.
Written 26 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Thank you Jasmine
Lovely to hear and I appreciate time taken to review us.
Maybe one day we might venture into your part of the world.
Best
Andrei L
Written 27 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard N
London46 contributions
Oct 2021 • couples
Upon arrival everything was promising. We’d been looking forwards to trying this place for some time.
Unfortunately the waitress wasn’t very accommodating with little knowledge of the drinks and this was followed up by endless waiting for food. After the starters had been removed (they were ok) it was another 45 minutes and we noticed them of the wait. Instead of accepting responsibility they simply told us it was very busy and they had big tables in - so we’d be another ten minutes. Five minutes passed and someone else came and told
us it would be ten minutes. Eventually with no food even close to arriving we reluctantly requested the bill. To add insult to injury they said they’d inform the kitchen then get us the bill - followed by charging us full price for everything. Only when prompted that they’d ruined the night, we we’re still hungry and taken zero responsibility did they remove the food…which was a starter. Poor show. You won’t maintain a business treating customers this way. We booked on the day, if there were big tables they should have planned for them. Having an A Frame outstand advertising for FOH and BOH staff should have been a sign….a nice big sign they’d put out front themeselves.
Written 9 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Dear Richard
This is poor and I am of course very sorry to learn of this bad experience.
Please email me direct andrei@lussmanns.co m so I can review and come back to you accordingly.
After 15years in StAlbans and impressing the vast majority of guests we do care but we simply got it wrong on this occasion.
Speak soon I hope.
Andrei L
Written 10 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather B
70 contributions
Oct 2020 • family
Today my family and I had an outstanding lunch to celebrate my birthday.
My husband and I met up with our adult kids and other halves and little grandson in St Albans. Lussmanns had accommodated us with adjacent tables of 2, 3 and 4 so we could celebrate together yet socially distanced.
The atmosphere was light and airy, staff wore visors and everyone was well spaced and used sanitiser.
They were extremely attentive (Ben was our waiter) and despite being very busy, even offered to take photos and bring over our cake with candles when appropriate.
Food was just wonderful.
There was a super selection including several fish and vegetarian choices as well as meats, including also very special starters and desserts.
It was not over priced despite being quite classy.
We had a really great time and I would highly recommend it. Well done and thank you so much!
Written 10 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lussmanns
Hello Heather B
Cheers for a lovely review.
I will of course let Ben know.
Appreciate the support and good to know that you all was ok with the new normal.
Andrei Lussmann
Written 13 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Georgia
6 contributions
Feb 2020 • family
I went here with my son and both of us enjoyed some very tasty food. My starter (pulled pork and lentil salad) was delicious but on the small side, could have eaten two of them. The steaks were cooked very well, however my peppercorn sauce was extremely rich, a bit on the sickly side. We were charged £3.50 for 2 very small pieces of bread which I though was a bit of a rip off. All in all though a decent meal.
My only major gripe was our 2 seats were kind of hidden away in a little corner so did not get to enjoy any kind of ambience/atmosphere of the beautiful restaurant - if the restaurant wasn’t full I would have asked for alternative seats.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H7270YClaurae
Thank you for your review and feedback. Great to hear that overall you enjoyed your meal with us. I will make sure your food notes are passed on and in the meantime I hope that we can look after you again soon. Kind Regards, Laura (laura@lussmanns.com)
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HEATH526
Bedford60 contributions
Jul 2021 • couples
I booked this restaurant because of the excellent reviews. Staying at st albans for our anniversary.
Overall experience poor. Choose the set menu as it was early evening.my starter ok cant go wrong with 3 sardines and salsa verdi .My partner had pork fillet,dry tasteless on bread . Main I had lamb salad again ok partner pot roast chicken we asked what went with it told bread! Ordered pommel frites...really oven chips. The chicken was tasteless and the sauce was like dish water.So to the deserts, Eton Mess, dry hard and we found 1 strawberry. Service was quick a bit too quick the waiter hoovering to take our plates away, he looked as though he didnt want to be there. Surely we cant be the only ones to feel this restaurants overpriced and portion sizes too small. I come from Bath and have eaten in many restaurants there likewise my partners from Norwich excellent restaurants there too. Doubting all the 4/5 star reviews.
Written 9 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Thank you Heath526
One cannot bribe or doubt almost 1500 independent reviews over 15years...
That said clearly we did not impress and I am of course sorry .
Please do let me have your email, name and date of booking so I can fully investigate.
Thank you
Andrei
andrei@lussmanns.co m
Written 12 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin C
St. Albans4 contributions
Oct 2020 • none
We are lucky to have many restaurants in St Albans, some excellent. But the family agrees that if we could go to only one then it would be Lussmanns. Service, quality and overall atmosphere is what makes the difference - and the food is reliably comforting, relaxed and just what we love to eat. Thank Goodness for Lussmanns!
Written 11 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lussmanns
Cheers Martin
Great reviews make it all worth while so thanks again!
Lovely to have your support.
Andrei Lussmann
Written 13 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Niki E
St. Albans28 contributions
Sept 2020 • none
Having been to a few local restaurants where the tables were close together and social distancing was not being properly observed it was a pleasure to visit Lussmans. We arrived and had our temperatures taken and were shown to our table (all tables were spaced out). The waitress who served us was polite and helpful and more than happy to leave us chatting and taking our time to order. All staff were wearing visors and food was delivered to a small tenable placed next to ours so everyone felt safe.All our meals were delicious. Great atmosphere and a calm, clean place to eat.
Written 7 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lussmanns
Thankyou and great to have your support and recommendation.
Best wishes Andrei
Written 7 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charlie1232015
St. Albans117 contributions
May 2020 • family
We have used "Lussmanns to go" every week since the restaurant started to offer this option. The menu has various options for starters, mains and desserts as well as larder, fruit and vegetable items, wine and beer. The range is updated with a few new items each week. The ready made meals have been excellent. Easy reheating instructions are provided. Particular favourites have been the mackerel pate and chicken liver parfait for starters, seabass and Tuscan chicken for mains, the posset and crumble for dessert. Helpings have been very generous for the main courses such that we have sometimes shared. Delivery drivers have been polite and friendly. Food containers are compostible which is another reason we are happy to support the restaurant. Thank you to the Lussmanns team!
Written 7 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AndreiLuss
Hi Charlie, great the hear that you have used us so much during lockdown and really glad that you have been so satisfied! We hope to see you in the restaurants soon, kind regards, Kat (kat@lussmanns)
Written 15 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer S
London39 contributions
Oct 2021 • family
The restaurant looks ok and its situated in a good place. The service is very good.
But the food… oh dear! The food I bellow standard.
I was served a stinky Dover sole that even if I didn’t feel the bad smell coming of it I couldn’t eat. It was described being served with browned butter but it came barely warm in a pool of luke warm butter. It was simply disgusting. I couldn’t eat it. Nothing was good. The starters were terrible, the mains were terrible. Just not worth going.
Written 10 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest relations
Dear Jennifer
I am sorry to learn of your poor lunch on Sunday.
We usually get it right!
Please allow me to review and come back to you shortly.
Do please email me direct andrei@lussmannsc.co m
Thank you very much.
Andrei L
Written 10 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
les b
11 contributions
Sept 2020 • none
Booked ahead as traveling a long way and had no problem changing eating time , so off to a great start. The set menu was great value and full of good choices.
We both had fish dishes and they were very well presented and tasted delicious.
The Covid arrangements were spot on and reassuring in the times we live in.
Coren got this one spot on and i wished it was local to us in Bristol
Written 30 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lussmanns
Thank you and good to hear Les B
Give my love to the West Country!
Andrei Lussmann
Written 13 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
Showing results 1-15 of 1,519
Best moderately priced restaurants
See all Best nearby
We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location.
Best nearby hotels
See all Best nearby restaurants
See all Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing