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Costa Coffee

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23-24 Biggin Street, Dover CT16 1BH, England
+44 1304 213259
07:00 - 18:30
Closed now
See all hours
Sun 08:30 - 17:00
Mon - Sat 07:00 - 18:30
More Info
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34 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 33: English reviews
Mechelen, Belgium
Level Contributor
2 reviews
2 of 5 bubbles Reviewed 20 September 2015 via mobile

Normale very good coffee, but in the port of Dover the coffee was very bad and the service nota so good.

Thank Maaïken V
Dover, United Kingdom
Level Contributor
31 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 16 August 2015 via mobile

Great staff and a great friendly atmosphere. Let's face it costa coffee is the same wherever you get it but the way it's served to you in the Dover store comes with a personal touch every member off staff goes out their way to make it a really personal experience and best thing of all they always remember your order... More 

Thank Clarkiebaby99
Dover, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 June 2015

No real atmosphere. What you would expect from a chain. Try Brunch next door!! The staff are friendly enough and certainly cant fault it. Just feel the local business deserves the trade more!!

Thank John R
London, United Kingdom
Level Contributor
39 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 June 2015

On the 31st of May by 11.00pm there was only one guy serving there at the Costa Coffee shop in Dover terminal.Well done to him.Despite the very long queue he kept smilling and very helpful.I was so happy to see people likehim,keeping up the customer service.Well done for him,I don't know his name,but was a british born by his accent.

Thank All S
Dover, United Kingdom
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 April 2015 via mobile

Staff have always been friendly, service can be very slow at times,the place does need a good clean as is perhaps the dirtiest Costa Coffee Bar I have been in.

Thank Rob R
Dover, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 15 March 2015

Usually very busy and could do with someone tasked with checking the toilets regularly as they often get very dirty with water on the floor amongst other things. However the food is good and tasty and the staff are always friendly even when very busy - need to have more staff which would give them time to clear tables etc.

Thank Nan552015
Level Contributor
147 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 12 October 2014 via mobile

Always friendly staff the only two complaints I have have is the toilets are always filthy and there is never anywhere to sit

Thank emma1989Kent
Folkestone, United Kingdom
Level Contributor
169 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 202 helpful votes
3 of 5 bubbles Reviewed 29 August 2014

Coffee shop was clean the Food area was small but untidy only one young lady serving so there was a bit of a queue,many of the tables were left with cups and saucers and had to be cleared by customers,a second young lady appeared who was very polite and helpful but both of them were over stretched to keep the... More 

Thank H7632GQmichaelw
Ruffec, France
Level Contributor
77 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 12 August 2014

We had half an hour to spare whilst waiting for our ferry and we decided to have a coffee in the terminal. The only coffee shop was Costa Coffee which had a long queue of customers which we joined. There were only two staff on duty at 9 am.. Neither of them seemed to be able to operate at more... More 

1 Thank Ian W
London, United Kingdom
Level Contributor
85 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

Feeling peckish on a wet Saturday morning in Dover, we reluctantly homed in on Costa faced with Hobson's choice but were pleasantly surprised that this branch of the chain was very good. Smiling, friendly staff, a good coffee and a delicious toasted sandwich set us up for the day.

Thank MartinAndJo

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Breakfast, Brunch
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Open Hours
08:30 - 17:00
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
07:00 - 18:30
Location and Contact Information
  • Address: 23-24 Biggin Street, Dover CT16 1BH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Dover
  • Phone Number: +44 1304 213259

Questions & Answers

Questions? Get answers from Costa Coffee staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?