We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Old Custom House

Is this your business?
Market Place, Lowgate, Kingston-upon-Hull HU1 1RT, England
+44 1482 210377
Website
Save
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent47%
  • Very good27%
  • Average14%
  • Poor5%
  • Terrible7%
Travellers talk about
“steak” (19 reviews)
“whitebait” (3 reviews)
“potatoes” (9 reviews)
Closed Now
Hours
CUISINES
Italian, Seafood, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Market Place, Lowgate, Kingston-upon-Hull HU1 1RT, England
All Details
Write a ReviewReviews (178)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 177 reviews

Reviewed 6 April 2018

Visited mid week with my husband while travelling for work. Not familiar with Hull - Paulo's was recommended to us by people in a pub round the corner. Had a drink first in the bar area. Very nice lay out. Our orders were taken when...More

1  Thank holifan2
Reviewed 12 March 2018

The venue is really nicely done. The food was mediocre and way over-priced. Pasta dished seemed ok but T Bone steaks where thinly cut and frankly not worth half of what they are charging. Potatoes arrived when the main courses where finished. Vegetables never did...More

Thank Alison K
Reviewed 28 January 2018 via mobile

10 of us out last Friday, been going to OCH for almost 20 yrs and it has always been a great restaurant with a chilled vibe and great food. All meals were absolutely delicious and my out of town colleagues said they would travel back...More

Thank Nick C
Reviewed 30 December 2017

I had a Caprese salad, minestrone soup, and a spinach side. The soup was ok but the salad was really poor. The leaves were off and so was the mozzarella. It is difficult for restaurants to get hold of fresh mozzarella but this supermarket stuff...More

Thank Andy B
PaolosCustomHouse, Manager at Old Custom House, responded to this reviewResponded 1 January 2018

We have a weekly delivery of a large amount of mozzarella cheese from an international Italian food supplier, it is not difficult to get hold of in any way shape or form so I can guarantee that your cheese was not on the turn as...More

Reviewed 22 December 2017

very good food and service from start to finish all types of food eaten and everybody happy full and contented

Thank John S
Reviewed 17 December 2017

Party of fourteen for a works Christmas night out. All chose from the 3 course Christmas menu and wasn't disappointed. Good choice of starters and mains, all arrived hot and nobody was left waiting. Choice of sweets followed by coffee and chocolate mints. Overall food...More

Thank Steven C
Reviewed 10 December 2017 via mobile

Pre Christmas meal for seven of us. Service was excellent and the food was also very good. Will visit again!!!

Thank PaulandShirls
Reviewed 25 November 2017

This is an old favourite of mine but I ate there last night for the first time in a while. whilst the food was up to the usual standard the Moretti they served me was off. I advised of this and even though I wasn't...More

Thank tomaitchison
Reviewed 10 November 2017

We first visited this restaurant in September for lunch, as we were coming back for a conference in November we said we would return and we did, booked in advance this time, always advised in my view. We had two courses each and could not...More

Thank Eddie T
Reviewed 17 October 2017

This is a good Italian restaurant. We were looking for a restaurant on a Thursday night in the old town and mid evening but all seemed quiet if not deserted. However the Old Custom House had a number of other clients so it seemed ok....More

Thank Jim T
Nearby
Nearby HotelsSee all 20 hotels in Kingston-upon-Hull
Premier Inn Hull City Centre Hotel
1,709 reviews
.20 miles away
Holiday Inn Hull Marina
974 reviews
.33 miles away
Portland Hotel
5 reviews
.40 miles away
Kingston Theatre Hotel
701 reviews
.42 miles away
Nearby Restaurants
Simples Cafe
115 reviews
.12 miles away
The Lion & Key
789 reviews
.07 miles away
Hitchcock's Vegetarian Restaurant
268 reviews
.09 miles away
The Old House
333 reviews
.06 miles away
Nearby Attractions
Streetlife Museum of Transport
1,951 reviews
.16 miles away
Arctic Corsair
252 reviews
.17 miles away
Hull's Old Town
656 reviews
.16 miles away
Hull & East Riding Museum
329 reviews
.13 miles away
Ask a question
Questions & Answers
AmandaT6868
29 April 2016|
Answer
Response from PaolosCustomHouse | Property representative |
Good afternoon and thank you for contacting us, it is always recommended that you do book in advance. The best way to do this is by calling us on 01482 210377.
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$29
Meals
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Accepts Credit Cards
Good for
Groups, Special Occasion Dining, Romantic, Child-friendly, Business meetings
Open Hours
Monday
12:00 - 14:45
18:00 - 21:45
Tuesday
12:00 - 14:45
18:00 - 21:45
Wednesday
12:00 - 14:45
18:00 - 21:45
Thursday
12:00 - 14:45
18:00 - 21:45
Friday
12:00 - 14:45
18:00 - 21:45
Saturday
18:30 - 21:45
Location and Contact Information
  • Address: Market Place, Lowgate, Kingston-upon-Hull HU1 1RT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  East Riding of Yorkshire  >  Kingston-upon-Hull
  • Phone Number: +44 1482 210377
Description
Family run Italian restaurant in the heart of Hulls historic old town
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing