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Mcdonald's Restaurants

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Ullswater Road, Penrith CA11 7JH, England
+44 1768 868347
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
London, United Kingdom
Level Contributor
44 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Facilities were not available for 24x7 as it mentioned. Unfriendly staff. It does have Tabs inside for children and adults to play but all of them not equipped with internet only one out of four. Really needs improvment.

Helpful?
Thank RiteshG1978
Alston, United Kingdom
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 February 2017 via mobile

Great for a quick breakfast! I had porridge today lovely and filling. Staff attentive, restaurant clean modern. Love the light shades made from a coil of cardboard very arty! Always a good stop before getting on the train.

Helpful?
Thank JHTea
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 13 February 2017

My order was wrong fries cold. i complain waited 20 min for them to replace order and it was wrong again order double chesse burger with no pickle and large fries and a diet coke. got burgers with pickle colde fries and a fanta

Helpful?
Thank Phillip H
Middlesbrough, United Kingdom
Level Contributor
436 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed 12 February 2017

Stopped here for breakfast, handy for the A66 before hitting the lakes. Ordered our food using a automated terminal. Quick service, decent breakfast.

Helpful?
Thank Peter K
Level Contributor
19 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 27 December 2016

I only come here as its close to my mum's home and as my 4 year old nephew doesn't get fast food very often this is always his choice of treat when I visit. Restaurant is usually pretty clean and reasonably fast. My nephew loves the table with the tablet game consoles but I wish they could get an order... More 

Helpful?
1 Thank Michelle G
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 November 2016 via mobile

Placed an order at drive thru for breakfast. Arrive back home with the order to find one entire meal missing yet have been charged for it. Every single hash brown was dripping in grease and stuck to the grease proof bag making them all inedible. Very very poor. Cannot be bothered to go back and sort it as having read... More 

Helpful?
1 Thank Alastair K
A TripAdvisor Member
1 of 5 bubbles Reviewed 29 October 2016 via mobile

Fast food does not mean that you should suffer with poor service. how hard is it to get the order correct !!! Especially when the customer has done that for you and paid on the self service screens. So many staff behind the counter seemingly busy. Order arrives at table brought by the staff 1. spicy Cheese bites and sour... More 

Helpful?
1 Thank A TripAdvisor Member
Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 28 October 2016

The kids wanted to use the drive through and in order to save time I agreed. Five miles later we discovered some of our order was missing so back we went. Sure, they were quick to remedy the situation but there was no apology. That's me done with drive-thru, never again.

Helpful?
1 Thank nickclarkson
Melbourne, Australia
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 October 2016 via mobile

I think I counted 15 staff in there, they all looked suicidal. Took them ages to bring out the highly nutrional superfood. I won't say I won't be back, cos I have children, but next time I'm gonna go through the drive through, the risk of getting chips and ice cream all over my backseat is more appealing than eating... More 

Helpful?
Thank eddyrobinson
Manchester, United Kingdom
Level Contributor
131 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 11 October 2016

Call in for a coffee while visiting the town. The usual Mcdonals lay out and efficient staff. Unfortunately the coffee was very strong and I had to leave it.

Helpful?
1 Thank pmcpmc

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly, Kids
Location and Contact Information
  • Address: Ullswater Road, Penrith CA11 7JH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cumbria  >  Lake District  >  Eden District  >  Penrith
  • Phone Number: +44 1768 868347

Questions & Answers

Questions? Get answers from Mcdonald's Restaurants staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?