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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Meals
Brunch, Breakfast, Lunch
FEATURES
Takeout, Seating

Location and contact

1.8 miles from The Blackpool Tower
Reviews (85)
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85 results
Traveller rating
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Time of year
LanguageEnglish
Traveller rating
17
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9
12
26
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All reviews dog cafe great little cafe visited today lovely food promenade
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Reviewed 3 weeks ago

Only negative is that the toilets were out of order. The food was a little expensive, but the place appears to be clean and tidy.

Date of visit: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Pop in here for a coffee as the dog was welcome, pleasant staff and a very nice cup of coffee, cakes were yummie, would definitely use again

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2023

We visited Blackpool on the 30th September 2023 and at around 5.30pm we made a terrible decision to have dinner at this café. We ordered extremely overpriced food and sat down. Our 3 year old son then said he urgently needed the toilet but I...was unable to locate any inside the establishment even though it's a legal requirement. I asked the staff and was told that they were out of order so we'd have to walk over to the central pier and use the public ones. I asked if he could use the staff toilet instead and was told that their toilet was also out of order. Had there been signs to indicate this we'd have gone elsewhere. Our (low quality) food was then brought out but was cold by the time my partner returned with our son. Looking on Trip Advisor and I very annoyed to read that this establishment has been claiming their toilets are out of order since 2015!!! Apparently numerous guests have reported this to Blackpool Council but it would appear that no action has been taken to either remedy this or close them down. I too have sent a complaint to Blackpool Council and also sent over a Freedom of Information request to ask how many other complaints they've received and what action (if any) will be taken. Update. This was the reply I received from Blackpool Council: Blackpool Council can confirm that this is the only complaint we have received regarding this café’s toilet facilities. Your complaint was passed over to the Public Protection Team for them to investigate. A visit was carried out to the Café and an officer has seen an operational disabled toilet at the premises. So someone's lying. 🤷🏼‍♂️More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2023

Came here with the family for Lunch, they had a cash only sign but I only had my card on me. So I asked the lady behind the till and she said they do accept card, it’s only because of the signal on the prom...that sometimes it does not go through. Which i’m sure all businesses on the prom struggle with. The card went through and I had a lovely lunch. Prices were reasonable and staff were very friendly. Lovely atmosphere and would definitely return.More

Date of visit: September 2023
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Reviewed 25 October 2023

I visited this Caffe with my dog on 24th October, went in for coffee. Ended up getting a breakfast wrap with a lovely latte and sausages and scrambled eggs for my pooch. Great atmosphere and lovely serivce. Very clean washroom and smelt lovely. Over all...very pleased with my visit to this dog friendly Caffe and would definitely recommend to anyone, especially people with dogs.More

Date of visit: October 2023
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Reviewed 21 October 2023 via mobile

No atmosphere whatsoever, felt a very strange vibe. Cake was tasteless. Staff were rude, poor customer service. Wouldn’t return

Date of visit: October 2023
Helpful?
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Reviewed 9 October 2023 via mobile

Please stay clear overpriced lukewarm bland food, cash only - must be tax fiddle going on. Had grandchildren who needed toilet and they were still out of order apparently since 2015 absolutely disgusting trying to send you to Central Pier in broken pigeon English to...use their toilets - stay clearMore

Date of visit: October 2023
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Reviewed 28 August 2023

Asked to use the toilet and was directed to the promenade over the road. She said the toilet was broken but there was no sign of any! I will be contacting Blackpool Council to voice my concerns.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2023

We arrived and ordered coffee and cake for two , then was told the toilet was out of order and has been for a few days ,

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 June 2023

We went to the Caffe chicco for lunch.There is no other milk then cows ,no vegan option for food or drinks.It was cash payment only but if I want to pay with 50£ not acceptable.And one tall , black hair women shout at me that...they do not take 50£.So I have been told to find cash machine. I ordered already and i went for cash machine my family stayed in the restaurant but staff canceled my order. I was back with the money after 3 min and must stay in the queue and order again. We ordered cheesecake which was taste like old socks.we ordered pancakes but we could not taste them because was drowning in the chocolate. Also panini tested like a grass. Do not recommend to anyone. Well maybe for dogs because i bought 3 cookies from the restaurant and my dog eat them all . We would not recommend caffe chicco to anyoneMore

Date of visit: June 2023
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Reviewed 16 April 2023

Amazing service, breakfast was big and lovely, dog friendly, they even have a dog menu which I think its amazing

Date of visit: April 2023
Helpful?
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Reviewed 6 April 2023

Went here today with family and a dog thinking they would make a fuss of my do biscuit treat water etc but no! Couldn't be much wronger! Overpriced and miserable staff especially a girl on the till with false eyelashes and a ponytail which landed...on side of her shoulder which she seemed to take more pride of! Very miserable face whatever she did it didn't change, wether she was serving or wiping tables! Terrible customer service indeed and I won't be going there again! Not even a seeyou thankyou or anything! So no wish I would of just gone to McDonald's and sat outside with our dog.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2023

Visited today, lunch was okay, but only take cash, luckily we had some as no where to get any. But no access to toilets which is against the law not to provide toilets , they said they were broken , but I’ve just seen reviews...from jan and feb saying toilets broke. Might b ok for brews but wouldn’t eat againMore

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2023

Called in here today for lunch as we had our dog with us. We were a bit apprehensive after reading some of the reviews, but needed somewhere to eat where we could take our dog in. So glad we did, the place is lovely, really...cosy on a cold day. The prices are really good, the place is clean and tidy and the young man who served us was very friendly, helpful and polite - and as a bonus they sell pupcakes, so the dog was very happy as well. We will definitely go back next time we're in Blackpool, even if we're there without the dog.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2023 via mobile

• No card machine and cash only • Toilets weren’t working • Advertised as a dog cafe, but no evidence of it been a dog cafe • Mediocre food / drink • Wouldn’t return

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CAFE CHICCO ON THE PROM, Blackpool - Updated 2024 Restaurant Reviews & Photos - Tripadvisor

Frequently Asked Questions about Cafe Chicco on the Prom

Yes, Cafe Chicco on the Prom offers takeaway services.

Cafe Chicco on the Prom is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3
  • Atmosphere: 3.5