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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
British
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Breakfast, Lunch, Drinks
View all details
meals, features
Reviews (29)
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Reviewed 21 October 2022 via mobile

Reserved a table. On arrival told to sit down. Restaurant quarter full . Many people went through, after 20 minutes went back apparently been forgotten. Meals when they arrived were good but this took 40 minutes. Wine just dumped on table unopened. Whilst finishing meal...tables being cleared for breakfast. What happened to customer experience ?More

Date of visit: October 2022
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Reviewed 4 October 2021 via mobile

We came for dinner as we were staying at the hotel The food was outstanding we all loved it. The staff were very friendly the young lad that served us was a credit to the restaurant didn't get his name unfortunately.

Date of visit: September 2021
Helpful?1  
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Reviewed 21 September 2021 via mobile

Visited the restaurant on our stay at The Big Blue Hotel. We ate here on two occasions in the evening and although we couldn’t fault the food the service did let it down Our first meal was at 8.30 and the restaurant wasn’t busy, we...weren’t really greeted and it felt like they weren’t expecting us even though we had booked in as requested. There were plenty of staff on but we sat for a good ten minutes before we could order. We ordered our drinks at the same time as our meal. No check back after food was brought out with staff lingering around discussing things like when they can finish early and who could stay late. Should really keep this out of the ear reach of the customer. Just didn’t feel very professional. Send evening meal was with some friends who were also stay at the hotel. Booked in for 6 yet table only laid for 4 people. On both occasions it felt like as we were one of the last tables in that they wanted to rush you out as they were setting up for breakfast round us. Again no issue with the food just service was a let down.More

Date of visit: September 2021
Helpful?1  
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Reviewed 30 August 2021 via mobile

Enjoyed a nice meal here. Relaxed environment and food quality good. They did forget us after sitting us down for 20 mins but one waiter thought the other had served us. After that service was very good.

Date of visit: August 2021
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Reviewed 17 August 2021 via mobile

Staying at the hotel for 4 nights decided to try the hotel food for our first night it was great. High quality and tasty, great service as well

Date of visit: August 2021
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Reviewed 1 September 2020

We visited the restaurant 31st August for a date night, the moment we walked it, we felt welcome the staff were approachable and friendly. We sat down, within minutes they asked us about drinks etc, we weren't ready so they came back. We ordered a...couple of drinks, they were a little longer than expected but with the current circumstances, I over looked that, my Mrs ordered the candy floss Cosmo and it definitely put a smile on her face! We were asked several times if we were ready to order food, persistant isn't s bad trait, they were all great staff. The food was outstanding! Duck was cooked to perfection and my Mrs fillet steak was juicy and cooked amazing. We had dessert which was also amazing, only thing I would change with the sticky toffee pudding is get rid of those burnt bits under the ice cream! That was a let down to a perfectly good dessert! Price was spot on and I didn't expect them to be involved in the eat out help out, so that was a nice bonus. Overall a great time out and thank you for hosting, no negatives worth a loss in rating. They also followed the government guidelines, we felt safe and was happy with the extra mile they took to give us a great night.More

Date of visit: August 2020
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Reviewed 18 August 2020

Lovely food, friendly and efficient staff. We booked a family meal and needed separate tables to socially distance, the restaurant provided a lovely area where we could distance but still communicate, we had a lovely time. I was very impressed with the hotel, there was...automatic hand sanitiser everywhere and socially distancing was adhered to. I felt very safe.More

Date of visit: August 2020
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Reviewed 11 August 2020

We ate dinner on Monday night. It was eat out to help out, so 50% off, but I couldn't help but think the prices have been inflated.. I didn't get it, but Macaroni Cheese at £13.00 on the menu. Who pays £13 for Macaroni cheese....We have never had an issue with service in the restaurant previously. This year it was just bad and not what you would expect of a four star hotel. The main issues was a cocktail and the kids menu. I ordered a margarita and have drank many, favourites being in Florida. The margarita here tasted nothing like one. The kids meal, my son opted for the chicken nuggets, he ate half a one and said they were not nice. I tried a bite and they weren't. I wasn't going to say anything as he enjoyed everything else. Twice our waitress asked us if everything was ok with our meals. On both occasions I told her the margarita was not good and my son did ot like the taste of the chicken nuggets and that I agreed with him. She nodded her head and walked off each time??? The third time she asked I did not bother answering her. My nine year old son said, that waitress just asks you if everything is ok, but does not listen to you answer. Spot on, I'd expect some feedback re the issues raised, an offer to replace the food or drink etc. Also the guy who brought the mains out just put them down, my son tried to ask him for some ketchup but he just turned around and walked away. We had to find our waitress to get some. I had the braised beef with rosti which was great. Overall the service at the meal was poor, the staff that I encountered didn't seem to care and had no personality. We were due to eat lunch their today, but cancelled as a result of the service received.More

Date of visit: August 2020
Helpful?1  
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Reviewed 10 March 2020 via mobile

At approx £35 per head with wine, drinks. some starters and desserts.... Reasonable! The service was slightly less than perfect ie; "I will just get your rolls to go with your starters"...... the rolls never made an appearance. Three steaks ordered, two medium rare..... mixed...up on delivery. I would go again because the environment is classy and intimate. It is a cut above the usual Blackpool dining experience.More

Date of visit: March 2020
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Reviewed 9 March 2020

We were staying at The Big Blue Hotel for hubbys birthday and i booked a dinner bed & breakfast package, the restaurant is very well furnished modern bright and clean, we checked in and were taken to a lovely quiet corner the waiter whos name...i didnt get was very chatty and helpful he explained the menus and left us to decide he returned to take our order i opted for prawn cocktail, belly pork with mash,bacon & cabbage for mains, hubby ordered nachos for starters with steak for mains, another waiter then came over with some bread the starters soon followed presentation was lovely and the food was delicious, plates emptied and removed the manager came over to check we were ok staff are very attentive despite being busy. Mains followed again food cooked to perfection & well presented we both cleared our plates,of course we wanted pudding i had the warm bakewell tart hubby had cheesecake both delicious. Food portions are good and great value. We had breakfast next morning again faultless food and service i have a food intiloerance and was catered for staff checked we were happy they are a credit to the hotel, we will book again and look forward to more delicious foodMore

Date of visit: March 2020
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Reviewed 15 November 2018

The children's menu and choice is fabulous. You can make your own Pizza and sundae and the childrens cocktail with candy floss in was just brilliant! Very innovative. Also can not fault the service very quick and friendly and efficient. My starter was delicious for...main I had belly pork and while tasty it was a bit overcooked which was disappointing. Can't fault the portion sizes though! Wine was expensive but it was a lovely little treat.More

Date of visit: November 2018
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Reviewed 3 January 2018 via mobile

We couldn't fault anything about our family meal at The Blues Bar and Brasserie last night. The food was exceptionally good. My starter (Crispy Duck Leg) was the most delicious first course I have probably ever eaten. The Sirloin steak, ordered medium-rare, was cooked to...perfection, juicy, tender and mouthwateringly tasty. And the freshly made crispy onion rings! Omg to die for. For dessert I opted for the Blueberry and Hazelnut Creme Brulee, a sophisticated, grown-up pudding that finished the meal off perfectly. It was a quiet night in the restaurant, but the atmosphere was warm and relaxed. Every member of staff was brilliant, offering just the right balance of attentiveness without being intrusive. A big thanks to all of them. We were so glad we decided to eat here, it was just wonderful. We will definitely be back and as soon as possible!More

Date of visit: January 2018
Helpful?1  
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Reviewed 4 April 2017 via mobile

Came to Blackpool to the big blue hotel, and booked into the brasserie. There aren't many like this in UK, never mind Blackpool! Absolutely sublime meal! The staff were fantastic, couldn't do enough for my family. The service was second to none. Meals were hot,...fresh, and tasty. Ordered a bottle of champagne before we arrived. Kept at our table on ice. Can't rave about this place enough. The meals are of a spectacular standard. I had a sirloin steak, which was cooked exactly as I like it. I'm quite fussy, and this was probably one of the best meals ive eaten. No joke. The creme brulee is the best I've ever had. Almost got it twice! My partner said hers was divine. She isnt a big eater, but she cleared her plate! My kids meals were fresh and tasty too! Thank you guys, we will be back very soon, please keep your standards high, and please keep the chef!More

Date of visit: April 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2017

We visited the restaurant for dinner , were greeted and seated by a very professional and amazing host/manager .. ordered mains as it was quite late , the sea bass and risotto as amazing and so was the salmon with shrimp brown butter .. very...very good service from the waiter serving us as well as to the manager recommending us the creme brûlée.. it was the best ..!!More

Date of visit: February 2017
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Reviewed 1 March 2017

arrived for a 4 night stay and prior to arrival had booked an evening meal for us.. from start to finish we were very pleased.. my wife is gluten free and the menu was adapted so there was very little that she couldnt have.. all...cooked as ordered with very good customer care..More

Date of visit: February 2017
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lynn19571
22 October 2017|
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THE BLUES BAR & BRASSERIE, Blackpool - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Blues Bar & Brasserie

The Blues Bar & Brasserie is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5