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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$8
CUISINES
Italian, Cafe, Street Food
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (801)
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778 results
Traveller rating
648
88
13
17
12
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Time of year
LanguageEnglish
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Traveller rating
648
88
13
17
12
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All reviews gelato ice cream gelateria stracciatella sorbet affogato dark chocolate cone medium
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Reviewed 3 weeks ago

After a fairly mediocre Italian meal, I felt the need to sample some authentic Italian gelato elsewhere. Due to the proximity of Gelato Village to my location and the great reviews on Google, I decided to give this place a try. Upon entry, I was...greeted by a nice, clean, spacious, and airy gelateria with plenty of choices of flavors. The staff was also really friendly, especially the trainee half-black guy who took my order. I sadly did not get his name, but he was absolutely lovely and took the time to get to know me and converse with me. All in all, I was made to feel extremely welcome in this establishment. The ice cream is also very good value for money as you get three scops for one fixed price. I ordered one scoop of each of the Salted Caramel, Sttraciatella, and Fior di latte in a large cone. The Stracciatella and the Fior di latte were both delicious I did however find the Salted caramel to be too rich for my tastes. The cone was however delicious and was one of the best ice cream cones I've tasted. This place was so nice that I went back with friends who equally love the gelato here. I also tried the Crema gelato on my second visit and it was lovely. This is a place I would definitely return to when I am next in Leicester.More

Date of visit: June 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 2 weeks ago

Thank you so much for your considered review after a number of visits. It's kind of you to take the time to write such positive and constructive feedback on our gelato. You managed to pick a range of our core flavours, so perhaps next time...More

Reviewed 3 weeks ago via mobile

Was great to see the streets of Leicester bustling with people out, enjoying themselves again Sadly, Gelato Village yet again missed out, we arrived around 8pm, the queue for overpriced gelato was considerable, so I asked where to wait to order a coffee, I was...told we are closing the machine is off, so no coffee in a rude dismissive manner. The staff here have gone out of their way to be rude to the paying public on numerous occasions Their gelato isn’t bad, but not worth the prices they charge We will not be returning, some people do not deserve to be in business and this is one such place!More

Date of visit: May 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 3 weeks ago

Hi there, We stop serving coffee usually about half an hour before close so that we have time to clean the machine thoroughly and allow the team to go home on time. We politely explain that to the rare customer who asks for a coffee...More

Reviewed 20 May 2022 via mobile

Haven’t been since before the pandemic. I did not realise they did vegan flavours as well. All their gelato is so tasty. The staff are a fun bunch. Definitely worth going on any sort of day.More

Date of visit: May 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 3 weeks ago

Thanks so much for your kind review. Yes, we always offer a minimum of two dairy-free options, more in peak season. Our dark chocolate gelati are incredibly popular and people who do eat dairy cannot tell the difference thanks to the rich texture! Hope to...More

Reviewed 18 May 2022

Absolutely fab place!!! Staff always friendly. Be prepared to queue though as its so popular! Will be back soon

Date of visit: May 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 3 weeks ago

Thanks so much, we're really pleased you had a great time at our new Clarendon Park branch. We're very happy to be open there!

Reviewed 17 April 2022 via mobile

Very good gelato, really like you can enjoy in Italy. Try an "affogato" with either coffee or hot chocolate. We visite multiple times during our visit in Leicester and we enjoyed every flavour we tried. If you fancy, coffee is also very good. The location...is nice, so sit down and enjoy the surroundings with some people watching time.More

Date of visit: April 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

Thank you so much for your review Norcino, you've pretty much picked up on all the things we are most proud of here at Gelato Village. Except our waffles - you might like to try them on your next trip to Leicester perhaps! Ciao!

Reviewed 13 March 2022

Have to pop in for ice cream every time I’m in town. The ice cream is that good!!! It might look expensive but it is sooooo worth it, it is divine 😋👍👍👍 Go on treat yourself!! The waffles are pretty darn delicious too, but you...have to be early to get those and I keep missing out booooo always sold out by the time I get there Please have more waffle batter available Gelato Village 🙏🙏🙏 thank you 😊More

Date of visit: March 2022
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

Hehe, sorry about that! We make our batter from scratch using fresh ingredients, so once that batch is done that's it for the day, unfortunately. That is just the nature of making things properly instead of from a packet mix - perhaps think of them...More

Reviewed 12 February 2022 via mobile

As soon as I saw this gelateria I knew I had to try the ice cream even though it was a cold windy day. No worries, my husband could order a cup of coffee. Unusually, the ice cream was not on display but tucked away...in stainless steel lidded containers so choosing was done ‘blind’. It was hard to choose but the server explained that you can have three flavours even in the smallest cone or tub. Each of the three I chose was delicious, just the right consistency, not too frozen and not so soft that it melted and dripped through the cone. Maybe a little on the expensive side, especially if buying for a family, but we sat indoors and the staff were friendly and attentive. I’d be a regular if I lived in Leicester!More

Date of visit: February 2022
Helpful?1  
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

Thanks for your kind review. Our gelato is served from the traditional 'pozetti' as used by our colleagues in Italy. This helps to keep the gelato in the very best condition, but we have a clear menu on display with descriptions of all of our...More

Reviewed 27 November 2021

It's the only place I want to get ice cream from in the City. There is a wide selection of flavours to choose from and the service is efficient and very friendly.

Date of visit: September 2021
Helpful?1  
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

Thank you so much for your review and being a Gelato Village regular. We look forward to seeing you again soon.

Reviewed 6 November 2021 via mobile

Another delicious gelato from Gelato Village. These men sure know how to make delicious gelato. The pistachio tastes fresh, the dark chocolate has a richness and the milk chocolate is so creamy.

Date of visit: November 2021
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

What a lovely headline! It makes us so proud to read this and hear how happy you are to eat our gelato.

Reviewed 5 November 2021

Best ice cream I’ve tasted and original flavours And I’ve tasted quite a few Really creamy would recommendMore

Date of visit: September 2021
Helpful?
Daniele T, Owner at Gelato Village, responded to this reviewResponded 19 April 2022

Thanks so much for the review! Our gelato is made using Leicestershire milk as the foundation ingredient and then a selection of the best quality fresh ingredients to give those great flavours. We make everything from scratch to recipes we have developed ourselves so we...More

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Questions & Answers
Ask a question
Im_Simply_Visiting
5 May 2018|
AnswerShow all 4 answers
Response from Daniele T | Property representative |
Hi there, A regular cone (we offer three sizes - mini, regular and large) is currently £4.30. You can choose up to three gelato or sorbetto in your cone irrespective of what size you select. Hope that answers your question... More
1
Vote
Chadmkc
24 May 2017|
Answer
Response from Daniele T | Property representative |
Hi! Yes, we have lots of gluten free options available in gelato and sorbetto. We have a clear colour coding system that identifies which options are suitable for a gluten free diet, alcohol free, allergen free and vegan... More
0
Votes
FDP7867
10 June 2016|
Answer
Response from Daniele T | Property representative |
Hi Farouk, thanks for your enquiry and apologies for the delayed reply. As a rule of thumb all our gelato are suitable for vegetarians with few exceptions which are clearly indicated. Our sorbetto are suitable for... More
2
Votes
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Frequently Asked Questions about Gelato Village

Yes, Gelato Village offers takeaway services.

Gelato Village is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5