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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Brunch, Breakfast
CUISINES
Italian
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Free Wifi
Reviews (301)
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264 results
Traveller rating
180
49
17
5
13
Traveller type
Time of year
LanguageEnglish
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Traveller rating
180
49
17
5
13
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All reviews ice cream gelato cakes sandwich amazing coffee pistachio takeaway
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Reviewed 11 May 2024

We had ice cream & dessert and everything was lovely, including the staff. We spent a total of £16 on all 4 this plus a Diet Coke and it was well worth it. It was busy too so obviously it’s nice. Don’t listen to the...negative Nellie’s :)More

Date of visit: May 2024
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Reviewed 17 April 2024

Seriously good! The new and improved Italian Quarter really caught my attention. Hot chocolates are fantastic, alongside the indulgent croissants. Not sure why there are so many harsh recent reviews, I thought it was average-priced, delicious and authentic.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 April 2024

Very expensive for what you get the price off dessert goes from 30£ to 42 £ for small one Crazy the girl said minimum wage goes up but didn’t go up 12£

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2024

Great cake and coffee selection. most cakes are £6 and coffee £3.20. The only downside is that there is no coffee price menu and that the music is too loud

Date of visit: March 2024
Helpful?
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Reviewed 5 January 2024

it's really disheartening to see that you are giving 'influencers' (who aren't influential) who have never set foot in your place before free stuff to mention you on Instagram. Some of us have been your customers since 2012 and visit all your venues, hey farina,...brunchin and Botanico yet it feels like a slap in the face that you aren't interested in us. P&D even has a big refugee customer base where these men come to meet their friends as a safe space to spend what little money they have on a coffee. I think there are more deserving beneficiaries of free food and drink from you, but your place is already popular and there is no need to give them out, especially considering COL crisis. Please don't take this as an attack as I love your products and your staff and undoubtedly have the best coffee in Lpool.More

Date of visit: December 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2023

The best place to eat in city centre great menu great staff warm and friendly very helpful , If you like Italian food spoilt for chose

Date of visit: December 2023
Helpful?
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Reviewed 30 November 2023

This was the best cafe in Liverpool but unfortunately it's very different now. We were hoping for some authentic Italian sandwiches which used to be in the display counter. Now sadly it's all cakes and you have to order off the menu. Don't get me...wrong, the coffee and cakes were good but if you knew the place as it was, you would be disappointed.More

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 October 2023 via mobile

Omg ,this place is amazing is like being back in Italy, the choice of Italian cakes that the have is amazing and the taste is so much authentic like home.

Date of visit: May 2023
Helpful?
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Reviewed 11 July 2023

I don't know why all the changes have happened. Place looks lovely & food delish but service is very very slow !!!! You are lucky if they get your order correct 1st time, be aware when ordering coffee, you only get half cup full, I...had to ask for cup to be topped up, coffee too expensive not have proper serving, I have not been here in long time & this is last time 🙄More

Date of visit: July 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2023 via mobile

We went here whilst we were visiting Liverpool. It was bigger than I expected and was fairly busy but managed to get a table ok. We were looking for something sweet and they certainly have plenty to choose from like cheesecakes, ice creams, pastries, donuts...and plenty of others treats. I ended up getting a pistachio hot chocolate, and my wife got a biscoff milkshake. We overindulged and shared chocolate fudge cake, malteser cheesecake and the 3 cannoli’s they had to offer. The pistachio hot chocolate was a delicious monster! The cream on top was thick and tasty and the flavour of the pistachio complement the hot chocolate well. The milkshake was alright (certainly had better) but it did come in a takeaway plastic cup even though we were sitting in. The fudge cake and cheesecake were good but nothing overly special. Unfortunately the cannoli’s were disappointing. They were dry and the filling was quite sickly. I liked the Italian feel with music and chatter in the background but it wasn’t particularly relaxing. The staff were nice enough. I’d say that it was also quite overpriced.More

Date of visit: March 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2023

Popped in for a coffee and couldn't resist one of the cream custard croissants- delicious! Will definitely be back

Date of visit: March 2023
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Reviewed 21 January 2023 via mobile

nice coffee workers no clean fingers from the nose graphing cops. my friend order a sandwich it was hair in

Date of visit: January 2023
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Reviewed 4 January 2023 via mobile

Friendly, delicious and fun. Visited with two daughters. Great welcome. Lovely coffee, cake and sorbet. Highly recommended.

Date of visit: January 2023
Helpful?
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Reviewed 29 September 2022

Met the owner at a conference, the food they catered was devine. Pop into the shop after the conference, OMG, we were in heaven, pl look at the pictures yourself. The restaurant is arranged very nicely according to the kind of food they service. Upstairs...beautifully decorated. You can watch the chef preparing food for you. Amazing, must go if you are in Liverpool. Most customers speak Italian and this shows how good it is.More

Date of visit: September 2022
Helpful?
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Reviewed 21 April 2022 via mobile

Stunning Vegan ice cream! If you want to be a Vegan and also enjoy proper Italian gelato… try these ice creams ! Delicious. I had pistachio, hazelnut and vanilla. My partner had lemon chocolate and vanilla. All were fantastic! The hazelnut was particularly good. Out...of this world gelato for VegansMore

Date of visit: April 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PAOLO & DONATO'S DELI, Liverpool - Central Liverpool - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Paolo & Donato's Deli

Yes, Paolo & Donato's Deli offers takeaway services.

Paolo & Donato's Deli is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4