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59 South John Street | Liverpool ONE, Liverpool L1 8BU, England
+44 151 709 8836
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  • Excellent23%
  • Very good36%
  • Average17%
  • Poor10%
  • Terrible14%
Travellers talk about
“cake” (9 reviews)
“ice cream” (7 reviews)
“sandwich” (4 reviews)
Closed Now
All hours
Cafe, British
££ - £££
59 South John Street | Liverpool ONE, Liverpool L1 8BU, England
All Details
Write a ReviewReviews (85)
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11 - 20 of 83 reviews

Reviewed 3 August 2017 via mobile

Staff lovely,, young girl hair in a bun but i dont understand why they put a dollop of icecream in a hot chocolate was nice just made it very cold though..no problems with anythong else though .

Thank wuzzybear
Reviewed 20 July 2017

Nice coffee and you can sit and watch the other shoppers, a chocolate with your coffee, nice surroundings..

Thank Jeff F
Reviewed 19 July 2017 via mobile

We stopped for tea/coffee and cake it was difficult to choose but the brownie was one of the best. You even get chocolates with your drink.

Thank karen c
Reviewed 13 May 2017 via mobile

As usual in Thornton's cafes the coffee and chocolate are really good. Staff friendly. Sadly, tables filthy. No effort being made to wipe them once cleared and vacated. What a shame.

Thank smithybrow
Reviewed 4 May 2017

Call to discuss with the manager, Staff not responsive, completely incompetent, rude, no professional manner whatsoever. Completely stupid

2  Thank Martin B
Reviewed 29 April 2017

We have been several times and could see it going down hill. Today the place was dirty and stank of sour milk, spoons filthy and flies inside the cover of the scones walking all over them. Staff not too friendly either.

Thank Pam A
Reviewed 24 April 2017

I have visited Cafe Thorntons numerous times , myself and my daughter not a problem nice Latte , chocolate on side ,quite relaxing atmosphere , I have just visited with my baby grandaughter never again , the baby changing facilties were filthy , were you...More

Thank eehuzs
Reviewed 21 April 2017

Usually good. Quite a wide range of cold and hot drinks, sandwiches and cakes, as well as the chocolates and ice cream of course. Can be slow at times as the machines take so long to produce the drinks, and also they are quite noisy....More

Thank seebee1609
Reviewed 19 April 2017 via mobile

I've been here a few times over the last few months and sadly nothing has changed. The staff here are lovely and never stop however the tables were dirty and had lots of crumbs on them. I went to the ladies and it's more like...More

Thank bonskie100
Reviewed 20 November 2016

All made welcome and nice place to visit for cup of tea and cake all ways feel welcome, and chocolate is very nice

Thank tippeynewton
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Seating, Wheelchair Accessible
Good for
Open Hours
11:00 - 17:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 20:00
09:00 - 19:00
Location and Contact Information
  • Address: 59 South John Street | Liverpool ONE, Liverpool L1 8BU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  Liverpool
  • Phone Number: +44 151 709 8836
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