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Rough Hand Made

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200 reviews#1 of 115 Coffee & Tea in Liverpool£BakeriesVegetarian FriendlyVegan Options
Britannia Pavilion Royal Albert Dock, Liverpool L3 4AD England+44 151 706 0453Website
Open now: 07:30 AM - 4:30 PM
COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (100)
All photos (100)
Travellers' Choice
Travel safe during COVID-19
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Face masks required for guests in public areas
  • Floors marked for social distancing
Read more
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
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Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

5.0 200 reviews
#1 of 115 Coffee & Tea in Liverpool
Travellers' Choice
RATINGS
Food
Service
Value

Details

Special Diets
Vegetarian Friendly, Vegan Options
Meals
Breakfast, Lunch, Brunch
FEATURES
Takeout, Seating, Accepts Credit Cards, Gift Cards Available
View all details
features, about

Location and contact

Britannia Pavilion Royal Albert Dock, Liverpool L3 4AD England
0.1 miles from Royal Albert Dock Liverpool
Website
Email
+44 151 706 0453
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Reviews (200)
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All reviews pastry bread cakes spinach and feta dulce de leche cinnamon buns pitta sandwich pizza penny lane albert dock great pastries amazing bakery belgian chocolate hot chocolate is eat in or take away lovely coffee
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Reviewed 2 weeks ago via mobile
Lovely breakfast on a Sunday

I’ve visited this bakery twice now and have been really impressed with the quality of the pastries and coffee.

Date of visit: January 2021
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 2 weeks ago

Thanks for your review, we appreciate it.

Reviewed 3 weeks ago via mobile
TERRIBLE CUSTOMER SERVICE

Couldn’t comment on the food, although the three items left looked nice... However, the staff literally need throwing in the Dock; Allowed over 30 people to queue up in 2 degree snow for 25minutes Never thought to tell us that there was 4 items remaining...More

Date of visit: January 2021
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 3 weeks ago

Thanks for your review and for the time you took to write it. We apologise for the uncomfortable situation you found yourself in while visiting us and that you had to wait for so long in the queue only to find a few items left....More

Reviewed 15 December 2020
Fantastic!

Wandered in after looking in window at fantastic cakes. Had a mushroom and onion quiche and hubby had a mini pizza. Wow! They were sensational. And so reasonable. Cakes looked amazing but too full. 🍰 I had the hot choc drink too - amazing.

Date of visit: December 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 3 weeks ago

Thanks for your review, we are very happy you enjoyed visiting us!

Reviewed 7 November 2020 via mobile
Pastries THE BEST, Queue painful

Really love this place, pastries are always amazing but queue is so painfully slow it’s starting to put me off. Been three times now and even with two at the till things move VERY slow.More

Date of visit: November 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 15 November 2020

Thanks for your review. We are totally aware of the queue moving slowly and sincerely apologise for this. Due to social distancing we can only serve one customer at a time on one till and if this customer orders coffee, we ask him to wait...More

Reviewed 1 November 2020 via mobile
Pittas and pastries

I tried rough hand made a few weeks back just wondering around the docks on my own. The caramel crossaint was lovely! I also got their pitta breads and wow...I loved them. So fresh. I now travel in from 10 miles away, just to get...More

Date of visit: November 2020
Helpful?1  
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 15 November 2020

Thanks for your lovely review, we really appreciate the effort you make to come and buy our pitta bread! Hope you can visit again soon.

Reviewed 26 September 2020
Truly amazing!!!

I would highly recommend this bakery for breakfast! All the pastries are delicious (loved the chocolate croissant) and the coffee is pretty good too.

Date of visit: September 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 27 September 2020

Thanks for your lovely review, we are so happy you enjoyed your visit!

Reviewed 23 September 2020
Delicious

Handmade pastry,pizza,,original hot chocolate,sweets!You have to try everything if you want your day to be happy !

Date of visit: September 2020
Helpful?1  
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 24 September 2020

Thank you so much for your lovely review. We are so happy we made you happy!

Reviewed 19 September 2020
Great

Lovely cakes/ breads / pastries and good coffee and great people. Always good every time. Sat and eat outside this time and watched the world go by. Well organised and people flow excellent

Date of visit: September 2020
Helpful?1  
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 24 September 2020

Thanks Howard, it's great you can revisit us from time to time!

Reviewed 14 September 2020 via mobile
the best pastries I've eaten

This place is lovely, they have delicious sweet pastries, and great coffee and hot chocolate. Very clean, they have disposable gloves to use, sanitizer etc.

Date of visit: September 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 16 September 2020

Thank you so much for your great review, hope you can visit us again soon!

Reviewed 7 September 2020
Beautiful pastries

Had a chocolate croissant the size of my head! Was absolutely gorgeous. An amazing selection of baked goods.

Date of visit: September 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 8 September 2020

Thanks for your lovely review, Carlos really does make croissants as big as his heart!

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Questions & Answers
Ask a question
Simon F
14 November 2020|
Answer
Response from Q1181HFshaunm | Reviewed this property |
Rough Hand Bakery was closed last Thursday with a sign in the window saying they were reorganising. No opening date mentioned
-1
Votes
Susan R
24 October 2019|
AnswerShow all 2 answers
Response from RoughHandMade | Property representative |
Hello Susan, we are just a bakery shop so we do not have plates or cutlery. We sell pastries, bread, sandwiches and coffee.
0
Votes
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Frequently Asked Questions about Rough Hand Made
    Does Rough Hand Made offer takeaway?
    Yes, Rough Hand Made offers takeaway services.
    Does Rough Hand Made offer delivery?
    Yes, Rough Hand Made offers delivery services.
    Is Rough Hand Made implementing safety measures as a result of COVID-19?
    Yes, Rough Hand Made is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.
    How is Rough Hand Made rated?
    Rough Hand Made is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 5
    • Service: 5
    • Value: 5