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COVID-19 update: See the added health and safety measures this property is taking.Read more
All photos (100)
All photos (100)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
What you can expect during your visit
Face masks required for staff in public areas
Hand sanitizer available to guests & staff
Socially distanced dining tables
Staff required to regularly wash hands
Face masks required for guests in public areas
Floors marked for social distancing
Read more
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
All reviews pastry bread cakes spinach and feta dulce de leche cinnamon buns pitta sandwich pizza penny lane albert dock great pastries amazing bakery belgian chocolate hot chocolate is eat in or take away lovely coffee
Couldn’t comment on the food, although the three items left looked nice...
However, the staff literally need throwing in the Dock;
Allowed over 30 people to queue up in 2 degree snow for 25minutes
Never thought to tell us that there was 4 items remaining...More
Date of visit: January 2021
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 3 weeks ago
Thanks for your review and for the time you took to write it.
We apologise for the uncomfortable situation you found yourself in while visiting us and that you had to wait for so long in the queue only to find a few items left....More
Wandered in after looking in window at fantastic cakes. Had a mushroom and onion quiche and hubby had a mini pizza. Wow! They were sensational. And so reasonable. Cakes looked amazing but too full. 🍰 I had the hot choc drink too - amazing.
Date of visit: December 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 3 weeks ago
Thanks for your review, we are very happy you enjoyed visiting us!
Really love this place, pastries are always amazing but queue is so painfully slow it’s starting to put me off. Been three times now and even with two at the till things move VERY slow.More
Date of visit: November 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 15 November 2020
Thanks for your review.
We are totally aware of the queue moving slowly and sincerely apologise for this.
Due to social distancing we can only serve one customer at a time on one till and if this customer orders coffee, we ask him to wait...More
I tried rough hand made a few weeks back just wondering around the docks on my own. The caramel crossaint was lovely! I also got their pitta breads and wow...I loved them. So fresh.
I now travel in from 10 miles away, just to get...More
Date of visit: November 2020
Helpful?1
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 15 November 2020
Thanks for your lovely review, we really appreciate the effort you make to come and buy our pitta bread!
Hope you can visit again soon.
Lovely cakes/ breads / pastries and good coffee and great people. Always good every time. Sat and eat outside this time and watched the world go by. Well organised and people flow excellent
Date of visit: September 2020
Helpful?1
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 24 September 2020
Thanks Howard, it's great you can revisit us from time to time!
This place is lovely, they have delicious sweet pastries, and great coffee and hot chocolate. Very clean, they have disposable gloves to use, sanitizer etc.
Date of visit: September 2020
Helpful?
RoughHandMade, Owner at Rough Hand Made, responded to this reviewResponded 16 September 2020
Thank you so much for your great review, hope you can visit us again soon!