Ark Fish Restaurant

Ark Fish Restaurant

Someone from this business manages this listing.
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+44 20 8989 5345+ Add website
Hours
Sun
12:00 - 20:45
Tue
12:00 - 14:1517:00 - 21:45
Wed
12:00 - 14:1517:00 - 21:45
Thu
12:00 - 14:1517:00 - 21:45
Fri
12:00 - 14:1517:00 - 22:15
Sat
12:00 - 14:1517:00 - 22:15
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Ratings and reviews
4.0
4.0 of 5 bubbles

RATINGS
Food
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
3.8 of 5 bubbles
Atmosphere
3.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£0.00 – £57.00
CUISINES
Seafood, British
Special Diets
Vegetarian Friendly, Gluten Free Options
meals, features
Does this restaurant have parking?
PRICE RANGE
£0.00 – £57.00
CUISINES
Seafood, British
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
FEATURES
Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
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4.0
4.0 of 5 bubbles394 reviews
Excellent
186
Very good
87
Average
51
Poor
37
Terrible
33
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Derran Arnold
1 contribution
5.0 of 5 bubbles
Jan 2020 family
As a regular customer this restaurant is my all time favourite and the quality has always been there. After reading the last two reviews and hearing of a change of ownership I thought I give it visit and was I impressed I fell in love with it all over again. I would like to take my hat off to the new owner he did a superb job with the place, the new refurbishment was outstanding. I arrived at around 7PM and it was extremely busy there were no free tables, so the friendly staff asked me there was about an hour wait and if I wanted to wait at the bar until a table freed up , when I looked up and saw the bar area it was very inviting there was actually seating there. High bar stools in leather and very comfortable, there was plenty of space to enjoy a pint of beer while waiting. The food as before was fresh and delicious, I just can't have enough of it. The quality is still there and I think I can comfortably say that they have improved in all areas, what else can I say I'm in love with the place. While I was having my meal I saw all the customers having a great time and staff was working very hard to serve every customer in the best possible way. The prices have not changed at all it was the same with the previous owner, I wouldn't mind paying a little more because the quality is there and now it's more inviting. From what I saw the new owner has turned the place around to a more popular seafood restaurant. I don't know why the last two reviews I read was that harsh because that Restaurant really don't deserve that, from what I saw the staff and owner was working very hard to please the customers and I think this Restaurant will always be extremely busy and very popular in the coming months. Great Job guys keep it up, ignore the bad reviews you get the odd ones sometimes you are doing a excellent job!
Written 13 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Andy J
1 contribution
5.0 of 5 bubbles
Jan 2020 friends
I usually come in here a couple times a month and I must say that since the new owners took over things have changed but in the best possible way. The new refurbishment looks amazing and the staff is great as always. Seafood served as it should be with a lovely tasty flavour to it giving my everytime experience a good meaning. I have checked the latest reviews and I must say that prices haven't changed for a while and every week there's new specials available opening a broader range of seafood dishes.10/10 would come back.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gary W
1 contribution
3.0 of 5 bubbles
Jan 2020 none
The refurbished restaurant looks great and is far more luxurious. Not happy to have waited 25 minutes for a booked table. Having waited 45 minute for our food, some of the fish portions were small and some of the food was not hot although the prices are higher. The new owner was on site but didn't work the room or come to talk to us during the evening to get acquainted and make sure everything was OK. Very poor, when some like us are or could be his regulars. Won't be going back soon.
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

didsbu
London30 contributions
2.0 of 5 bubbles
Jan 2020 none
We have been happily going to the Ark for years and thought we would see what it is like now there are new owners. The experience was disappointing - for example the starter of anchovies and Parmesan arrived as just a few anchovies on a plate of lettuce, we had to ask for the Parmesan. The dressed crab was served with no bread and butter which it usually should be. The monkfish main course was a huge pile of mashed potato and over cooked monkfish which was very dry. There was a small amount of pesto sauce dribbled around the plate and the whole dish was dry and tasteless served on a cold plate. The waiting staff were not particularly friendly and very slow, they served half the table with the main course and then started clearing a neighbouring table so we were all sitting waiting for the rest of the table to be served. Overall a disappointing experience, the restaurant is still expensive but whereas it used to be worth the money this meal was not.
Written 12 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sadi891
London7 contributions
2.0 of 5 bubbles
Aug 2020 none
swamped, they definitely need to hire more staff as we waited for 10 minutes just to get the menu to our table another 10-15 minutes for someone to come take our drink and appetizer order, we could see that our gins were getting watered down at the bar waiting to be served to us, at one point I wanted to go get them myself as I do not like watching drinks or food going to waste. Took us 45 minutes to get our drinks and appetizer which by the way didn't taste that good, baked crab was tasteless and the mussels tasted as if they have been purchased pre COVID. We received our drinks finally and as I assumed .. the ice have melted and the Gin got disappeared. I wanted a fresh batch of drinks.. At this point we flagged down a server and asked for the manager but the manager never bothered to show up at our table, I could see the manager who is a bearded dark hair guy who could not be bothered to come to our table. Anyway we decided to stay and have our main courses. my grilled plaice was pretty bland with nothing on top just served dry, my wife's breaded haddock was nothing more than haddock from local chippie. We still waited and had our Entree then dessert and hoped for the manager to show up and say something. But no he couldn't be bothered. I work from home and my lunch 2 and half hour lunch break was not acceptable by my work colleagues. This was our first and last visit ....
Written 18 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dipti
5 contributions
2.0 of 5 bubbles
Aug 2020 none
We visited last week to celebrate my sons exam results, as you can imagine we were all in a wonderful mood and this was an impromptu treat. The customer service we received from start to finish left an awful impression all round. In our eagerness we arrived 5 minutes before midday, we were curtly told to wait there and sanitise (while the two members of staff chatted). Once seated we didn't make our minds up about the drinks quickly enough and so we were given, what I can only describe as a death stare and the waitress walked away. It was all very uncomfortable and my family and I were at a loss for the treatment we were receiving. The food was okay, my son had to send his meal back, again he was made to feel like he was being a nuisance. It seemed three quarters of the way through our meal our waitress gained a personality transplant and decided to smile and ask us what we were celebrating. By this time we were all scared to say the wrong thing!! We will not be going back, the restaurant feels devoid of any warmth, the food is not worth the prices they charge and the waiting staff need a crash course in customer service!!
Written 25 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GhoulishOwl
London90 contributions
2.0 of 5 bubbles
Aug 2020 none
Very good service and some items in the order were good. But some big problems: 1. For a fish/seafood restaurant, they got the Mussels dish so so wrong. We ordered 2 portions, and almost a third or more mussels just did not open, and couldn't be pried open either. Anyone who eats mussels knows that those that don't open during cooking are usually dead mussels and should be discarded before serving. To get half a plateful of dead closed mussels was just a put off. My partner and daughter both got major stomach pain and runs at night as they were the only ones in the group to eat them. 2. Prawn chorizo dish: The chorizo were hard as stones and completely tasteless, prawns overcooked. Very disappointing for a £10 starter 3. No social distancing of tables. The place was packed like sardines, tables literally next to each other and packed to capacity due to eat out scheme. The fish items were fine, nothing to really rave about. Standard issue food. Overall have to say I do not recommend a visit as they messed up important seafood dishes and the place is too crammed up.
Written 20 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MDMc
1 contribution
2.0 of 5 bubbles
Jan 2020 friends
Went to have lunch again, having been told the place had changed hands. Staff were the same but the food was not-"fussy"overblown menu instead of the list of very fresh simply cooked lovely fish On reflection we should have sent the monk fish dish back as it was on a mountain of tasteless mashed potato, very dry and overcooked obviously had been kept warm for a while before having been placed on a cold plate The panacetta wrapping round it did not enhance the flavour being dried up and hard, but not crunchy In all very careless poor cooking. The chef should be ashamed of such a dish Having eaten my way round France in my time it's the sort of occasion where the chef would be sent for to be given a dressing down Overpriced instead of the restaurants previous good value, so sadly will not be returning.
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

plangshaw
Norfolk17 contributions
1.0 of 5 bubbles
Feb 2020 family
This was a fantastic restaurant with unsurpassed quality in fish . My family have been eating regularly since it opened about 15 yrs ago approx. However the new owners are killing it we ate there last week . Several things went wrong ( I understand nothings perfect ) and when I complained quietly and politely to the new manager he decided to totally ignore me, customers aren’t always right but when they are being served fish that’s off or old and smelly consistently given dirty Crockery perhaps management should listen
Written 7 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anthony W
54 contributions
5.0 of 5 bubbles
Feb 2020 none
We have visited here on more than one occasion. The quality of the fish served can only usually be found if one had taken fish directly from a fishing vessel that's just landed it's catch from the preceding twelve hours at sea. Our basic lunch was mouth watering.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DenMer
34 contributions
4.0 of 5 bubbles
Feb 2020 family
Having been to this restaurant quite a few times and being with a family member who is a regular I still felt that the food was good quality and the waitresses lovely. However. Having changed hands from extremely friendly and attentive owners it was very off putting to see new owner spending the evening standing by the till and not even looking at clients let alone coming out to see that they were ok and that the meals were ok and introducing himself. This is a restaurant with many regulars so let’s hope he doesn’t lose good staff with his indifference!
Written 20 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

E Smith
London2 contributions
5.0 of 5 bubbles
Jan 2020 friends
We came to the restaurant yesterday evening and was unaware it was under new management with a fantastic makeover. As previously we always just turned up, but now there is a booking system in place. We was a party of 10 that arrived at 5.45pm but they informed us that no tables were available, devastated was an understatement as it was my birthday and we all came from afar in different directions. Standing outside in the street a few of us were frantically ringing around trying to find another restaurant locally but with no luck. After 5 minutes one of the waitresses came out and said come in ladies we can sort something out, relief I nearly cried. Well worth the journey for all of us as always, great food, great service and fantastic value for money. Please take no notices of the bad reviews you read, i have been coming here for years with many different family and friends and no-one has ever experienced a bad meal or service. Thank you ladies last night for giving us the table, it was very much appreciated x
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

michael d
Ilford1 contribution
1.0 of 5 bubbles
Feb 2020 none
My wife and myself have patronised Ark since it opened, frequently taking family and friends as our guests. Under previous management our visits were always enjoyable and incident free. Unfortunately this has changed under the new management. Following a recent visit I suffered from vomiting and a stomach upset. On a separate occasion my wife experienced a stomach upset within 30 minutes of arriving home. Finally on our last visit my fish was not fresh and smelled strongly of ammonia. My wife's wine glass was also dirty. We will not be going back.
Written 12 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Herminius
London174 contributions
5.0 of 5 bubbles
Dec 2020 couples
We ate here early on a Saturday evening, and the restaurant was already very busy. Prompt, friendly service, and delicious food. We had two shellfish starters and two fish mains, which came quickly and were perfectly cooked. The portions were generous, and the wine list was good too. The pudding was easily enough for two to share.
Written 6 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ruth beyler
1 contribution
5.0 of 5 bubbles
Jul 2020 family
To be honest I am not one for writing reviews but on this occasion I feel I should. We were greeted by a very professional staff member, was asked to sanitise then shown to a table. We choose to sit by the window, very airy so my 2 other guests could see what was going on outside. We all ordered starters and mains. All dishes came up beautifully presented and very generous portion sizes. The fish in all cases was perfectly cooked and well presented. We are all fussy eaters and didn't find fault with anything. We all hope to revist the restaurant soon.
Written 15 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ARK FISH RESTAURANT, London - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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