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Carluccio's - Smithfield

12 West Smithfield, London EC1A 9JR, England
+44 20 7329 5904
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Overview
  • Excellent36%
  • Very good39%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
“brunch” (3 reviews)
“pate” (4 reviews)
Closed Now
All hours
CUISINES
Italian, Gluten Free Options, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
12 West Smithfield, London EC1A 9JR, England
All Details
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Reviews (143)
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1 - 10 of 138 reviews

Reviewed 3 weeks ago

My wife and I came in here a few months ago for coffee and cake and were meeting friends in the area for dinner so thought we would try the food. The first thing we did not realise was that they would be empty on...More

Thank sheepygold
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 2 weeks ago

Hi, Thank you for taking the time to write to us after your visit. We work hard to offer good food and friendly service and I am really sorry that we did not meet your expectations. This does not sound the way that we as...More

Reviewed 3 weeks ago

I have been here a few times. Food is ok, quite expensive for what it is. The staff are friendly but really slow. My Mum waited for 15 minutes for someone to take her order, and eventually had to go and find someone to give...More

Thank Ginbat
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 2 weeks ago

Hi, Thank you for taking the time to write to us after your visit .I am sorry to hear that we did not meet your expectations .We work hard to offer good food and friendly service and I really hope you will give us another...More

Reviewed 17 September 2017 via mobile

I've been here Saturday night with some friends, the service was great and friendly and the Italian manager is been amazing with us, he make an amazing dinner, was like being in Italy! Unfortunately the dessert from special menu was not available but a part...More

Thank Chiaretta_2993_
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 3 weeks ago

Hi Chiaretta, Many thanks for your positive feedback and hopefully we will see you all soon again in Carluccios. Thank you Patricia

Reviewed 11 September 2017

We are staying at a nearby Airbnb and walked over to Carluccio's to pick up cappuccinos this morning. The staff on hand were dismissive and unhelpful, bordering on rude. Although the cappuccinos were good, we will be looking for alternate places for morning coffee based...More

Thank AntoniaAC
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 2 weeks ago

Hi Antonia, Thank you for your feedback and alerting us to this. We as a team we work really hard to deliver great service and provide real authentic Italian food and I am really sorry that we didn't meet your expectations. I hope you will...More

Reviewed 12 August 2017

Went here early evening. Lovely and spacious inside and looked out onto a little courtyard. Very nice Italian menu but perhaps too many dishes with garlic and chilli. My wife asked for the spaghetti vongole without the garlic and chilli and the waitress asked if...More

Thank Rick H
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 28 August 2017

Hi Rick, Thank you very much for your comment .I am really happy that you enjoyed your meal and we looking forward to having you again in Smithfield . Thank you Patricia

Reviewed 9 August 2017

Recently had dinner at Carluccio in Smithfield what a disappointment! Starter was okay, the main mushroom risotto with chicken was really poor, the risotto was totally dry with no taste, really disappointing no resemblance to a creamy risotto!! Service was not much better either.More

Thank Maria50Mike50
JDL12SMF, General Manager at Carluccio's - Smithfield, responded to this reviewResponded 11 August 2017

Dear Maria and Mark. Thank you for taking the time to write to us after your visit. I am sorry to hear that we did not meet you expectations. We as a team do not want any of our guests to leave the building feeling...More

Reviewed 20 July 2017 via mobile

As it is close to Barts Hospital, we stopped for lunch. Chose some of the new dishes from the menu and they were gorgeous. Service was very good and when I explained my food allergies the manager came and spoke personally to us. He was...More

Thank Peggie97
JDL12SMF, Manager at Carluccio's - Smithfield, responded to this reviewResponded 23 July 2017

Hi Peggie, Thank you very much for your positive feedback,we looking forward to seeing you again very soon . Many thanks, Patricia

Reviewed 8 July 2017 via mobile

Quality high end cafe food near St Bart's with a good mixed clientele. Reasonable value for a chain restaurant. It was busy but they seemed to cope and our order with timely and tasted fine. Thanks

Thank Kier191
Reviewed 29 May 2017

My wife and I have never been in here before but came in for coffee and cake. This is a very large, modern, light and bright restaurant with a few outdoor tables in a pleasant location just a moment's walk from the market. The coffee...More

Thank sheepygold
Reviewed 17 May 2017

I'm a regular. Friendly service although a little stretched on occasions. They try hard to meet any special requests

Thank kevinkiernan
Nearby
City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighbourhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
...More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$57
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Child-friendly, Kids, Business meetings
Open Hours
Sunday
09:00 - 22:30
Monday
07:30 - 23:00
Tuesday
07:30 - 23:00
Wednesday
07:30 - 23:00
Thursday
07:30 - 23:00
Friday
07:30 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 12 West Smithfield, London EC1A 9JR, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > City of London
  • Neighbourhood: City of London
  • Phone Number: +44 20 7329 5904
  • E-mail
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